Employee Experience Coordinator - Carbondale, United States - Integritas Emergency Physicians Services

Description

Overview:
Do you enjoy working with people and managing projects? Are you passionate about employee engagement and team collaboration? Our Employee Experience Coordinator role could be just what you are looking for The Employee Experience Coordinator will work in collaboration with management to handle the full-cycle recruitment process for administrative personnel, assist with new team member onboarding, and manage the many "moving parts" involved with human resources.

Why Integritas?

Meaningful WorkConnect your work to spiritual, physical and financial wellbeing for your community.

Good PeopleAt Integritas, our values connect and inspire us, our behaviors build healthy relationships, and the services we deliver all reflect our strong culture. To really get how great our company culture is, you have to experience it for yourself

Great BenefitsEmployees at Integritas enjoy great pay and perks, but also have the opportunity to grow and learn (growth is one of our core values). Our benefits plan has been carefully designed to promote our employees and their families physical, financial, and spiritual/emotional wellbeing.

Our benefits include:

• Health, dental, and vision insurance
• Employee Assistance Program
• Paid leave - vacation, personal, caregiver, parental, bereavement
• 401(k) safe harbor match with potential for profit sharing
• Company-paid education and training, including up to $1,500 in education reimbursement
• Disability, life, and AD&D insurance paid for by Integritas
• Cell phone reimbursement
• Gym membership stipend
• Occasional paid lunches

SKILLS

• Excellent communication skills (written and oral)
• Able to prioritize tasks and responsibilities effectively
• Able to organize and plan well
• Able to build effective relationships / leadership / management
• Able to multi-task effectively
• Working knowledge of job posting sites and social media (Indeed, LinkedIn, Facebook)
• Able to identify candidates with skills and characteristics that match job openings
• Able to balance the needs of company workforce
• Detail-Oriented
• Excellent computer skills
• Flexible
• Works well independently and within a team
• Proficient in ADP (Master controls)
• Proficient in Canva
• Proficiency in Microsoft Office Tools (Outlook, Excel, Teams, Sharepoint)

EXPERIENCE

• High School Diploma or Equivalent
• Bachelors Degree Preferred
• Five years in a leadership and/or management position
• One year of office administrative experience
• One year of working in human resources preferred
• Volunteer or Community Service
• Valid Drivers License

RESPONSIBILITIES:

1. Employee Relations
2. Recruitment
3. Administrative Employee Onboarding and Offboarding
4. Provider Onboarding
5. HR and Payroll System Management
6. IT Management
7. Administrative
8. Individual, Team and Company Participation
9. Other

EXPECTATIONS:

1. Employee Relations
   1. Work with the Human Resources Team to schedule and organize, team building and company events, for employees.
   2. Gather content for and create monthly non-provider newsletter.
   3. Conduct monthly OIG checks on all employees.
   4. Develop relationships with employees, providers, and client hospitals to establish the Human Resources department as a business partner.
   5. Send birthday and work anniversary cards.
   6. Design and distribute event invitations (Christmas, company events, virtual events).
   7. Post graphics on company social media accounts (Doctor's Day, Employee Appreciation, company anniversaries, etc.)
   8. Coordinate provider anniversary gifts in collaboration with Education and Quality department.
   9. Oversee, purchase, and distribute administrative employee work anniversary gifts.
   10. Promote employee satisfaction through the use of surveys and recognition for milestones both personally and professionally.
   11. Coordinate other types of gifts with necessary team members (flowers, get well soon, etc.)
2. Recruitment
   1. Design job opening graphics.
   2. Post position openings on company social media accounts.
   3. Lead and implement recruitment strategies for non-provider positions.
   4. Build and maintain relationships with leader/managers as a trusted talent advisor in order to influence, guide, and drive the attraction, recruiting, and retention of top talent.
   5. Post open positions and pre-screen candidates for non-provider positions.
   6. Call qualified applicants to schedule phone interviews.
   7. Coordinate and facilitate the entire interview process for applicants.
   8. Partner with leader/managers to clarify job specifications, essential job duties, key competencies, qualifications, and skills.
   9. Coach leader/managers on the interview process, providing feedback and recommendations.
   10. Frequently communicate with the hiring manager on the status of the interview process for open, non-provider positions.
   11. Administer pre-employment documentation to candidates such as skills testing, background checks, and OIG checks.
   12. Send employment offer to candidates via payroll/HR software.
   13. Communicate with candidates once position has been filled.
   14. Ensure offers made are placed in the appropriate pay range.
   15. Research effective recruiting methods for the company and implement those methods as appropriate.
3. Administrative Employee Onboarding and Offboarding
   1. Oversee the onboarding and offboarding process for team members, and work to continually improve the efficiency and effectiveness of these processes.
   2. Consult with leader/managers to assess training needs and make recommendations on training programs designed to enhance employee knowledge and skills or to improve employee performance.
   3. Ensure that the onboarding process reflects the companys VVM.
   4. Create new hires training schedule (company training and position specific training).
   5. Prepare employment paperwork, workstation, and welcome kit for the new employee prior to their first day.
   6. Work with HR team and Administrative Assistant on first day of employment welcome event.
   7. Coordinate the new employee orientation with the new hire.
   8. Schedule testing such as drug screens and TB tests, as well as hospital-based orientation.
   9. Send paperwork to client facilities for hospital-based employees and if needed, schedule hospital HR orientation.
   10. Conduct Integritas HR orientation for administrative employee team members.
   11. Work with the IT team to ensure that the employee has appropriate IT access prior to their start date.
   12. Develop electronic files for the new hires.
   13. Create consistent and thorough onboarding checklists and processes for employees in project management system.
   14. Create offboarding project for administrative employees, assign tasks to necessary individuals, and complete tasks in timely manner.
4. Provider Onboarding and Offboarding
   1. Create HR onboarding or offboarding project for provider
   2. Maintain/update all onboarding, offboarding, and employment change projects within Microsoft Planner.
   3. Prepare and send employment verification letters.
   4. Prepare and send employment paperwork for new provider
   5. Develop electronic files for the new providers
   6. Schedule and facilitate orientation calls with the providers
   7. Collaborate with Integritas credentialing team on collecting and documenting required health records
   8. Schedule testing such as drug screens, TB tests, titers, etc.
5. HR and Payroll System Management
   1. Maintain the HR and payroll system as needed.
   2. Add new positions and position descriptions to the HR and payroll system.
   3. Initiate and oversee the onboarding process within HR and payroll system for administrative team members.
   4. Comply with federal and state requirements regarding annual documentation and distribution of pay reports.
   5. Audit employee handbook and other policies as needed, and maintain other records, reports, and logs to conform to EEO regulations.
   6. Create and maintain standard operating procedures for the Human Resources Department.
6. IT Management
   1. Coordinate IT Onboarding for each new employee
      1. Prepare and distribute an IT Onboarding Form
      2. Obtain equipment from Administrative Services Assistant and provide to employee on their first day.
   2. Coordinate IT Offboarding for employees
      1. Prepare and distribute IT Offboarding Form
         1. Request employee ship equipment back as needed
         2. Schedule 15-minute call with employee to discuss IT equipment return process
   3. Attend weekly IT meetings
7. Administrative
   1. Maintain and update employee and independent contractor files.
   2. Perform other clerical duties such as filing, photocopying, and scanning.
   3. Comply with federal and state requirements regarding annual documentation and distribution of pay and benefit reports.
   4. Create employment status change projects for employees and 1099s, and update the payroll/HR system and CRM to reflect new employment status.
   5. Perform file audits to ensure that all required documentation is collected and maintained.
   6. Collect medical files such as annual flu vaccines, etc. as needed from providers per hospital requirements.
   7. Assist the Director of HR with updating Team Member Profiles and Position Descriptions as needed.
8. Individual, Team & Company Participation
1. Quarterly Administrative Services Team Meetings
2. Monthly HR Team Meetings
3. Monthly 1:1 Coaching Meetings with Leader Manager
4. Weekly Operational Meetings as needed
5. Special Events Attendance & Support
9. Other
   1. All other tasks as assigned.