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    Restaurant Manager - New York, United States - Scarpetta NoMad

    Scarpetta NoMad
    Scarpetta NoMad New York, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionThe mission of LDV Hospitality is to bring la dolce vita, 'the good life' to all of our guests by providing authentic and charming hospitality experiences through our collection of extraordinary people and hospitality concepts.

    We are seeking a positive and professional Floor Manager to join our team at Scarpetta Restaurant


    What We Offer You:

    • Competitive Salary
    • Paid Time Off
    • Medical/Dental/Vision Coverage
    • Voluntary Disability and Life Insurance
    • Pre-tax Commuter Benefits
    • Career Advancement Opportunities

    Summary of Position:

    The Floor Manager oversees, directs and coordinates the restaurant and its staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.


    Job Responsibilities:

    • Ensure that floor service runs smoothly and that the staff is working efficiently and effectively
    • Facilitate communication between floor staff and kitchen when appropriate
    • Recognize and engage with regulars and VIP guests to make them feel a part of the family
    • Direct floor staff to ensure the fulfillment of LDV's steps of service and hospitality standards
    • Problem-solve guest incidents or complaints (service issues, spills, check disputes, etc.)
    • Ensure all floor staff are consistently doing required functions
    • Complete all administrative duties competently and as written within the time frame given
    • Attend all management and organization meetings as requested by the General Manager
    • Ensure that no members of staff are permitted to work if they are not suitably dressed or groomed
    • Be fully conversant with every aspect of the company's emergency, health and safety, and fire procedures
    • Ensure you are aware of, and that you enforce all the company policies in respect of human resources and staff welfare
    • Practice highest regards for safety within all areas and with all materials
    • Follow and adhere to all standards set forth by the Board of Health
    • Performs other related activities as assigned by the General Manager

    Job Requirements:

    • 1-2 years in fine dining establishment with sales volume in excess of $10 million/year
    • High School Diploma or GED
    • Bachelor's Degree in Business or Hospitality Administration is preferred, but not required
    • NYC Food Handlers Certification
    • Micros and SevenRooms knowledge a plus
    • Ability to lift up to 20 pounds often.
    • Ability to sit, stand, and bend for extended periods of time.
    Equal Opportunity Employer and a Drug-Free Workplace.
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