Lena Ladenheim

Seeking part-time hospitality industry work

Server and Bartender, Big Daddy’s, New York, NY

February 2016 – August 2016

Managed time for prep work and stocking of bar.

Served beverages and food while handling online orders for carryout.

Prepared all desserts and specialty drinks while balancing 10 or more tables at any given time.

Discussed menu options and specials with guests.

Ensured that every guest had a pleasant experience while dining at the restaurant.

Server, The Corner Stable, Cockeysville, MD August 2014 – July 2015

Greeted guests, took orders and served beverages and food in a timely fashion.

Handled multiple tables at any given time.

Discussed menu options and specials with guests.

Ensured that every guest had a pleasant experience while dining at the restaurant.

Hostess, Charles Village Pub & Patio, Towson, MD May 2013 – August 2014

Greeted customers warmly and showed parties to their tables.

Cleaned menus and rolled all silverware as well as to-go silverware.

Filled all lobby baskets as well as children’s goodie bags.

Entered to-go orders into the restaurant’s computer system.

Transferred phone calls to a manager or another employee whenever necessary.

Maintained awareness of the clientele in the restaurant, and assisted customers in any way

possible.
• Closely monitored customer to server ratios.

FOOD SERVICE INDUSTRY EDUCATION:
Mixology Wine Institute, Philadelphia, PA 2011

Successfully completed a comprehensive 48-hour course in bartending/mixology.

Gained knowledge in mixing, preparing, garnishing, and serving all martinis, tall drinks,

highballs, 2oz.cocktails, sours & margaritas, cream drinks, after dinner drinks, beer, wine, and

shooters.

Worked daily behind a fully equipped bar and performed all bar duties with care and cleanliness.

Reviewed knowledge of successful customer service and responsible alcohol service.

UNDERGRADUATE & GRADUATE EDUCATION:
Pace University, New York, NY September 2022 – present Lienhard School of Nursing, Master of Science in Nursing
Family Nurse Practitioner

New York University, New York, NY January 2016 – January 2018 Rory Meyers College of Nursing, Bachelor of Science in Nursing Dean’s List, Summer 2017 (GPA 3.66) and Fall 2017 (GPA 3.88)

Towson University, Towson, MD August 2010 – May 2014 Mass Communications Major, Spanish Minor Bachelor of Science
Dean’s List, Spring 2013 and Spring 2014