Jobs
>
San Diego

    IT Support Analyst - San Diego, United States - ALOIS LLC

    Default job background
    Description

    Job Description

    Job Description

    Job Title : IT Support Analyst, Associate|6993

    Location : San Diego, CA

    Duration : 6+ Month (Possibility of extension)

    Job Description:

    Top 5 Required Skills

    1. Customer Service

    2. Communication

    3. Operating Systems Knowledge (Microsoft Windows, Mac, Linux)

    4. Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers)

    5. Networking Configuration and Management

    Technologies

    Microsoft Windows

    Microsoft Active Directory

    Microsoft SCCM/MECM

    Linux

    Mac

    Keywords

    CompTIA A+, Microsoft, Windows, Apple, Mac, Linux, IoS, Android, Active Directory, Laptop, Desktop, Printer, Networking, PowerShell, Bash Batch, Imaging, Break/Fix, Troubleshooting, Customer Service

    Education Requirement

    High School Diploma or equivalent.

    Required Years of Experience

    1+ Years of relevant IT experience

    Job Description Overview

    Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

    Follows standard operating procedures.

    Supports troubleshooting efforts to identify routine problems.

    Provides first level support to resolve problems with products, applications, and devices.

    Supports documentation of details of incidents, status of service requests, and resolutions, and follows escalation procedures.

    Assists with processing incoming requests.

    Adapts to minor changes and setbacks in order to manage pressure and meet deadlines.

    Supports efforts to meet key performance indicators (e.g., performance, availability, capacity).

    Seeks out learning opportunities and feedback to increase own knowledge and skill using internal training resources.

    Contributes to the knowledge repository for routine technical support.

    Escalates routine problems as necessary to appropriate resource (e.g., support team, vendor).

    Completes routine technical tasks assigned by more senior personnel.

    Manages minor distractions, prioritizes tasks, and deals with setbacks in a timely manner with assistance from more senior personnel.


  • Parker Hannifin Corporation

    IT Support Analyst

    2 weeks ago


    Parker Hannifin Corporation San Diego, United States

    The IT Support Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Leads limited scope projects using information technology to enable business improvement and perform critical ana Support Analyst, IT, Informat ...

  • ALOIS LLC

    IT Support Analyst

    3 weeks ago


    ALOIS LLC San Diego, United States

    Job Description · Job DescriptionJob Title : IT Support Analyst, Associate|6993 · Location : San Diego, CA · Duration : 6+ Month (Possibility of extension) · Job Description: · Top 5 Required Skills · 1. Customer Service - The ability to effectively identify and address key cu ...

  • Spectraforce Technologies

    IT Support Analyst

    2 weeks ago


    Spectraforce Technologies San Diego, United States

    Position: IT Support Analyst · Location: San Diego, CA · Duration: 6 Months with possible extension · Job Description: · Provide 24 hour IT support services to Qualcomm employees in all domestic and international locations. IT Support Analyst, Associates are expected to consi ...

  • Alois

    IT Support Analyst

    2 weeks ago


    Alois San Diego, United States

    Job Description · Job Description · Job Title : IT Support Analyst, Associate|6993 · Location : San Diego, CA · Duration : 6+ Month (Possibility of extension) · Job Description: · Top 5 Required Skills · 1. Customer Service · 2. Communication · 3. Operating Systems Knowledge ( ...


  • Apex Systems San Diego, United States Contract

    Job#: · Job Description: · Digital Support Analyst · Hybrid (San Diego, CA) · DIMENSIONS · Depth: This position's responsibilities are related to member support, technical support resource coordination and vendor and support. This position is the initial point of contact for ...


  • Aristotle San Diego, United States

    Job Description · Job DescriptionThe Client Support Analyst provides phone and e-mail support for issues pertaining to Aristotle software and data products. They serve as a front line support professional helping candidate committees, state parties, political action committees an ...


  • Aristotle Corp San Diego, United States

    The Client Support Analyst provides phone and e-mail support for issues pertaining to Aristotle software and data products. They serve as a front line support professional helping candidate committees, state parties, political action committees and voter data users troubleshoot a ...

  • Grifols

    QC Support Analyst 4

    13 hours ago


    Grifols San Diego, United States Regular Full time

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the worl ...


  • Johnson Matthey San Diego, United States

    Pay Range: $38.00 hr - $45.00 Hr · Together for a cleaner, healthier world. · Johnson Matthey, a FTSE 100 company, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 cou ...


  • eTeam San Diego, United States

    Job Title: IT Support Analyst · Duration: 12 months · Location: San Diego CA · Job Description: · Top 5 Required Skills · 1. Customer Service · 2. Communication · 3. Operating Systems Knowledge (Microsoft Windows, Mac, Linux) · 4. Hardware Deployment and Configuration (De ...


  • ACL Digital San Diego, United States

    Job Description: Top 3-5 Required Skills (These are not preferred skills. If the candidate does not have these require skills, they will be rejected completely) · 1. Analytical skills- The ability to collect information and identify fundamental patterns/trends in simple to modera ...

  • Spectraforce Technologies

    IT Support Analyst

    3 weeks ago


    Spectraforce Technologies San Diego, United States

    Position: IT Support Analyst · Location: San Diego, CA · Duration: 6 Months with possible extension · Job Description: · Provide 24 hour IT support services to Qualcomm employees in all domestic and international locations. IT Support Analyst, Associates are expected to consiste ...


  • LanceSoft San Diego, United States

    Job Description: Top 5 Required Skills · 1. Customer Service · 2. Communication · 3. Operating Systems Knowledge (Microsoft Windows, Mac, Linux) · 4. Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers) · 5. Networking Configuration and Management · T ...


  • eTeam San Diego, United States

    Job Title: IT Support AnalystDuration: 12 months Location: San Diego CAJob Description:Top 5 Required Skills1. Customer Service2. Communication3. Operating Systems Knowledge (Microsoft Windows, Mac, Linux)4. Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printe ...


  • FICO San Diego, United States

    FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential · The Opportunity · "The Sales Support–Analyst/Sr Analyst will · join our · Global Sa ...


  • ENGINEERING SERVICES NETWORK, Inc. San Diego, United States

    Job Description · Job DescriptionCyber Security Compliance Support Analyst · Education Requirement: The Cybersecurity Compliance (CC) Analyst shall have an undergraduate degree in a computer or related technical field. · Certification Requirement: In lieu of the undergraduate de ...


  • Strategic Data Systems San Diego, United States

    Computer Support Analyst · Naval Information Warfare Center (NIWC) · San Diego, CA (Point Loma) 92152 · 60K - 63K (Depending on experience)- · Full-Time with Benefits · Start Date: ASAP · Monday - Thursday 9 hour shift 6AM - 4:30PM and every other Friday 6AM - 3:30PM · You will ...


  • Stantec Consulting International Ltd. San Diego, United States

    Desktop Support Analyst V ) · Description · Grow with the best. Join a smart, creative, and inspired team that works to support operational excellence. The Stantec community unites more than 28,000 employees working in over 400 locations across 6 continents. Our Functional Serv ...


  • Vets Hired San Diego, United States

    About the job Support Desk Analyst - Remote · This is a fully remote position.Responsibilities: · Receive client (internal and external) inquiries via Web Portal and Phone regarding product functionality or problems. · Research with the clients (internal and external) to fully ...


  • LEDGENT Technology & Engineering - Roth Staffing Companies, L.P. San Diego, United States

    Key Details: · Duration: 6 month contract (possible hire) · Location: can be either fully remote or fully onsite in San Diego · Schedule: Mon-Friday 8AM-5PM EST / 5AM-2PM PST · Pay: $ /hr · Summary: · The Technical Support Analyst I is responsible for basic configuration and upgr ...