- Customer Service
- Communication
- Operating Systems Knowledge (Microsoft Windows, Mac, Linux)
- Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers)
- Networking Configuration and Management
- Microsoft Windows
- Microsoft Active Directory
- Microsoft SCCM/MECM
- Linux
- Mac
- CompTIA A+, Microsoft, Windows, Apple, Mac, Linux, IoS, Android, Active Directory, Laptop, Desktop, Printer, Networking, PowerShell, Bash Batch, Imaging, Break/Fix, Troubleshooting, Customer Service
- High School Diploma or equivalent.
- 1+ Years of relevant IT experience
- Follows standard operating procedures.
- Supports troubleshooting efforts to identify routine problems.
- Provides first level support to resolve problems with products, applications, and devices.
- Supports documentation of details of incidents, status of service requests, and resolutions, and follows escalation procedures.
- Assists with processing incoming requests.
- Adapts to minor changes and setbacks in order to manage pressure and meet deadlines.
- Supports efforts to meet key performance indicators (e.g., performance, availability, capacity).
- Seeks out learning opportunities and feedback to increase own knowledge and skill using internal training resources.
- Contributes to the knowledge repository for routine technical support.
- Escalates routine problems as necessary to appropriate resource (e.g., support team, vendor).
- Completes routine technical tasks assigned by more senior personnel.
- Manages minor distractions, prioritizes tasks, and deals with setbacks in a timely manner with assistance from more senior personnel.
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associate governmental program analyst
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associate governmental program analyst
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associate governmental program analyst
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associate governmental program analyst
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associate governmental program analyst
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associate governmental program analyst
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Department of Veterans Affairs San Diego County, United StatesJob Description and Duties · This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet), where we proudly serve California's 1.6 million veterans. We advocate with purpose and passion every day for our state's veterans and their fa ...
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ACL Digital San Diego, United StatesJob Description: Top 3-5 Required Skills (These are not preferred skills. If the candidate does not have these require skills, they will be rejected completely) · 1. Analytical skills- The ability to collect information and identify fundamental patterns/trends in simple to modera ...
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eTeam San Diego, United StatesJob Title: IT Support AnalystDuration: 12 months Location: San Diego CAJob Description:Top 5 Required Skills1. Customer Service2. Communication3. Operating Systems Knowledge (Microsoft Windows, Mac, Linux)4. Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printe ...
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Associate Analyst
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Associate Marketing Analyst
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Associate Marketing Analyst
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IT Support Analyst, Associate
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Federal IT Consulting Coronado, United StatesFEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide th ...
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Database Analyst/Programmer- Associate
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IT Support Analyst, Associate|6993 IT Support Analyst, Associate|6993 - San Diego, United States - eTeam
Description
Job Title:
IT Support Analyst
Duration: 12 months
Location:
San Diego CA
Job Description:
Top 5 Required Skills
Job Description Overview
Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, or via telephone or electronically.
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.