- Maintain an ongoing caseload of active program participants, acting as the primary point of contact between participant and KLF programs.
- Guide and conduct comprehensive intakes and assessments as well as develop a personalized case management plan for each youth and young adult accepted into the KnoxWorx programs.
- Process all inquiries and applications in a timely manner.
- Maintain accurate and up-to-date files and electronic records for all program participants; assist leadership and grants teams with reporting as needed.
- Assist participants in building support networks with other peers, mentors, employers and family. Proactively work with participant to address personal and professional barriers to employment.
- Ability to navigate re-entry barriers to employment alongside participants transitioning from area detention centers into Knoxville community.
- Work closely with counseling center to support participant's work in trauma, addiction and mental health as it relates to case management plan goals and program outcomes.
- Coordinate trainings, community service projects, group outings and special events for program participants as needed.
- Assist, as needed, with presentations to promote KLF programs in the community.
- Track local and national trends and activities to determine if new initiatives and program enhancements are warranted.
- Perform other special projects as assigned to include community events for the purpose of case management and presentations for the purpose of recruitment; KLF fundraising events.
- Perform other duties as assigned
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Knoxville Leadership Foundation Knoxville, United StatesJob Type Full-timeDescriptionOur Mission: Knoxville Leadership Foundation (KLF) serves the Knoxville area by connecting communities of resource with communities of need, while reconciling people to Jesus Christ and to each other. Purpose of Position: To support, empower and conne ...
KnoxWorx Case Manager - Knoxville, United States - Knoxville Leadership Foundation
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Description
Job Type Full-timeDescriptionOur Mission:
Knoxville Leadership Foundation (KLF) serves the Knoxville area by connecting communities of resource with communities of need, while reconciling people to Jesus Christ and to each other
Purpose of Position:
To support, empower and connect participants within the program and the larger community.
The Case Manager will provide direct coordination services to participants while also being a support and liaison to other professional partners.
Responsibilities:
RequirementsQualifications:
Bachelor's degree or equivalent experience, experience with case management role, ability to empathize and build rapport with individuals coming from a variety of experiences and cultures, desire to complete work that makes a positive impact, access to reliable vehicle, valid driver's license and automobile insurance required
Competencies Required:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position
Adaptability:
adapts to changes in the work environment, manages competing demands and can deal with foundation growth, frequent change, delays, and unexpected events
Analytical/Problem Solving:
Gathers and analyzes information skillfully, resolving problems in a timely manner
Communication:
m aintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things. Strong written and oral skills.
Planning/Organizing:
prioritizes and plans work activities, uses time efficiently and develops realistic action plans
Quality control:
demonstrates accuracy and thoroughness and monitors own work to ensure quality
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Bending and twisting.
Must be able to lift up to 25 pounds at times.
For more information about the programs of Knoxville Leadership Foundation visit us online at .