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Midvale

    Front Desk - Midvale, United States - Utah Partners for Health

    Utah Partners for Health
    Utah Partners for Health Midvale, United States

    3 weeks ago

    Default job background
    Description
    Job Type

    Full-time, Full-time

    Description

    POSITION PURPOSE
    • Facilitate patient flow through the Midvale Dental Clinic by scheduling appointments, registering patients, verifying all pertinent information, charging the correct fees and collecting payments.
    ESSENTIAL JOB FUNCTIONS
    • Answer the telephone, schedule appointments, screen calls and use judgment with respect to the degree of urgency for dental attention.
    • Perform patient registration, make copies of and collect all required patient paperwork, and charge and collect payments.
    • Ensure that appointment reminder calls to patients are made the day before.
    • Assist patients with questions concerning charges and insurance billing. Communicate positively and clearly with patients about sliding fee discounts and the documentation needed for appointments.
    • Maintain patient account accuracy by obtaining, recording, and updating personal and financial information and scanning patient records.
    • Keep patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule and reminding provider of service delays.
    • Collects mail to distribute to appropriate employees/departments.
    • Ensure accurate implementation and maintenance of the sliding fee scale in the EMR system.
    • Complete morning and nightly checklists.
    ANCILLARY JOB FUNCTIONS
    • Maintain equipment and stocking of supplies.
    • Ensure the cleaning of the reception work and waiting area.
    • Other duties as assigned.
    Requirements

    EDUCATION AND EXPERIENCE
    • High School Diploma or equivalent is required.
    • 1 year related experience is recommended.
    • Must be English/Spanish bilingual. Fluent speaking, writing, and reading
    Preferred, but not required:
    • Dental billing.
    • Experience using Electronic Medical Record (EMR) systems such as USIS, ECW and Help
    Salary Description

    $15.00 to $20.00 per Hour


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