Jobs
>
Front Desk Agent
>
Philadelphia

    Front Desk Agent - Philadelphia, United States - DoubleTree by Hilton Hotel Philadelphia Airport

    DoubleTree by Hilton Hotel Philadelphia Airport
    DoubleTree by Hilton Hotel Philadelphia Airport Philadelphia, United States

    3 weeks ago

    Default job background
    Full time
    Description

    BASIC FUNCTION: The Front Office Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.

    QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

    v High school graduate or equivalent.

    v Two years of college education preferred.

    v Two years experience in a service industry, preferably in the hospitality industry.

    v Excellent oral and communication skills.

    v Computer literate.

    v Pleasant telephone demeanor.

    ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

    1. Check guest in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.

    2. Thoroughly complete all guest transactions.

    3. Promote and sell special hotel programs.

    4. Interact with resort staff in a professional manner, assisting other departments with necessary information.

    5. Be knowledgeable of all emergency procedures and Resort policies.

    6. Maintain house bank.

    7. Communicate all pertinent information to the Front Office Managers and Supervisors.

    8. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

    9. Solicit guest feedback via guest comment cards.

    MARGINAL FUNCTIONS:

    1. Cross training in PBX, concierge, and bell podium coverage.

    2. Assist other departments as needed.

    ENVIRONMENT: Office setting, with overhead lighting and comfortable ventilation. Constant guest contact.

    Source: Hospitality Online

  • Canopy by Hilton Philadelphia Center City

    Front Desk Agent

    1 week ago

    Canopy by Hilton Philadelphia Center City Philadelphia, United States

    Property Description: · Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and ch ...

  • Stratton Amenities

    Front Desk Agent

    1 week ago

    Stratton Amenities Philadelphia, United States

    Stratton Amenities offers a full-service concierge solution providing luxury, hotel-style front desk and concierge services for upscale high rise apartments. Our mission is to create the most hospitable experience for our associates, residents and clients. · **Position Requiremen ...

  • Stratton Amenities

    Front Desk Agent

    1 week ago

    Stratton Amenities Philadelphia, United States Part time

    Stratton Amenities offers a full-service concierge solution providing luxury, hotel-style front desk and concierge services for upscale high rise apartments. Our mission is to create the most hospitable experience for our associates, residents and clients. · **Shift Schedule**: · ...

  • Hotel Mariposa

    Front Desk Agent

    4 days ago

    Hotel Mariposa Valley Village, United States

    The Hotel Mariposa is seeking a friendly and customer-oriented individual to join our team as a Guest Service Representative. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. ...

  • Courtyard by Marriott

    Front Desk Agent

    1 day ago

    Courtyard by Marriott Township of Deptford, United States

    Front Desk Agent · **Responsibilities**: · - Greet and welcome guests in a friendly and professional manner · - Register guests and assign rooms, ensuring all necessary information is obtained · - Answer phone calls and provide information to guests or transfer calls to appropria ...

  • CL West

    Front Desk Agent

    2 days ago

    CL West Maple Shade, United States

    **We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15.00 per hourhas** · When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hote ...

  • Rossmoor Enterprises

    Front Desk Agent

    1 week ago

    Rossmoor Enterprises New Castle, United States

    Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. ...

  • Courtyard by Marriott

    Front Desk Agent

    1 week ago

    Courtyard by Marriott Bensalem, United States

    Front Desk Agent · **Responsibilities**: · - Greet and welcome guests in a friendly and professional manner · - Register guests and assign rooms, ensuring all necessary information is obtained · - Answer phone calls and provide information to guests or transfer calls to appropria ...

  • Super 8 - Mount Laurel

    Front Desk Agent

    1 week ago

    Super 8 - Mount Laurel Mount Laurel, United States

    The Front Desk Agent Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. · **Responsibilities** · - Willingness to acc ...

  • Sonder

    Desk Hospitality Agent

    1 week ago

    Sonder Philadelphia, United States

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better s ...

  • Davidson Hospitality Group

    Front Desk Agent

    1 week ago

    Davidson Hospitality Group Philadelphia, United States

    Davidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...

  • Club Quarters

    Front Desk Agent

    4 days ago

    Club Quarters Philadelphia, United States

    **Front Desk Agent** · Philadelphia, PA, USA Req #190 Monday, March 22, 2021 · **Specific Duties:** · Provides optimal guest satisfaction by offering professional and efficient service through guest interaction. · Responsible for all aspects of operating the Front Desk. · Ha ...

  • Sage Hospitality

    Front Desk Agent

    1 week ago

    Sage Hospitality Philadelphia, United States

    American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires ...

  • Aimbridge Hospitality

    Front Desk Agent

    6 days ago

    Aimbridge Hospitality Philadelphia, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Aimbridge Hospitality

    front desk agent

    1 week ago

    Aimbridge Hospitality Philadelphia, PA, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Sage Hospitality Group

    Front Desk Agent

    4 days ago

    Sage Hospitality Group Philadelphia, United States

    Why us? · American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Loga ...

  • Aimbridge Hospitality

    front desk agent

    1 week ago

    Aimbridge Hospitality Philadelphia, PA, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Aimbridge Hospitality

    Front Desk Agent

    4 days ago

    Aimbridge Hospitality Philadelphia, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Philadelphia, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Philadelphia, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...