Front Desk Agent - Township of Deptford, United States - Courtyard by Marriott
Description
Front Desk AgentResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest checkins and checkouts efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Respond to guest inquiries and resolve any issues or complaints in a timely manner
- Provide recommendations for local attractions, restaurants, and services to enhance the guest experience
- Maintain a clean and organized front desk area
Experience:
- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.
To apply, please submit your resume along with a brief cover letter outlining your relevant experience.Job Type:
Part-time
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
- Weekends only
Work setting:
- Inperson
Work Location:
In person
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