- Accounts receivable management and collection of past due balances. Proactively communicates with students regarding their account status and review accounts for existing and potential aid and counsels' students and parents on payment options.
- Actively pursue debts not within the current term, using discretion and independent judgement to settle past due balances and make specialized payment arrangements. Call, email, invoice, compose personalized letters and meet in-person with those with outstanding balances. Initiates payment arrangements and monitors payment history. Creating, tracking and maintaining in-house payment plans for students who have past due and current balances.
- Provides information on a variety of topics related to student financial services to students, staff, parents, and community members, in-person and via various communication methods, including phone, text and email.
- Conducts assessment of student needs and proactively engages students in conversation and financial planning related to their college experience; facilitates set up of payment plans for current student accounts.
- Acts as primary point of contact for students, staff and college departments in accurately receipting, recording, refunding, and balancing tuition payments and University revenues.
- Works closely with student financial services staff to research and resolve or redirect student disputes and appeals. Handles a variety of difficult customer situations and disputes using tact, diplomacy and patience to defuse irate/angry customers. Provides support and information to other members of student financial services.
- Handles one or more district wide process related to core area of responsibility, such as: third-party payments, in-house payment plans, wire transfers, billing, outreach (calls, emails, texts), returned check processing, credit card refunding, tuition insurance program administration, student health and tuition insurance waiver process, office mail and e-mail.
- Performs complex cashiering and refunding functions for student accounts. Must be familiar with university payment, billing and refund policies, institutional and FERPA confidentiality regulations; and Federal Title IV cash management regulations.
- Researches and resolves discrepancies and/or disputes related to core area of responsibility. Provides appropriate referrals with supporting documentation as required.
- Assist with front desk coverage and various Student Financial Services mailing, call and outreach campaigns including email merge messaging. Serve as Office Manager, ordering office supplies and stationery (letterhead, envelopes, business cards), and coding invoices for Accounts Payable. Keep records of invoices and provide data on expenditures as requested.
- Regularly upgrades and refreshes knowledge and skills through required attendance at training sessions, student financial services functions and staff meetings.
- Participates in University events such as Orientation, Accepted Students Days, Open Houses, Move-In and Welcome Weekends, Graduation Fair
- Performs other related duties as assigned.
- Specific knowledge of university, local, state and federal regulations regarding billing, payment, refunding and confidentiality; general knowledge regarding rules and regulations related to student services.
- Ability to effectively communicate in oral and written form with a diverse customer base in a welcoming and friendly manner.
- Ability to maintain accurate records.
- Ability to defuse anger and resolve complaints/issues.
- Ability to utilize various resources, i.e. handbooks, internet, regulations, etc., to research questions and find appropriate answers; escalate as needed.
- Skilled at explaining terms, concepts and technology in plain language.
- Skilled in use of Student Information systems, word processing programs, spreadsheets, email and other computer programs.
- Skilled in using a computer and in data entry.
-
Eclipse Innovations Mount Vernon, United StatesAre you looking for a new challenge? Then we have an interesting new task for you. For our client, a modern hospital with Now apply beds and approximately Now apply employees in the Wolfsburg area, we are looking for you as a Senior Specialist in Geriatrics with authorization to ...
-
Accounts Payable Specialist
2 weeks ago
Benchmark Education New Rochelle, United States* This position is on our hybrid schedule in our New Rochelle office. · Position Purpose: · We are seeking an enthusiastic and self-motivated Accounts Payable Specialist to support our Finance team. · You should have 2-4 years' experience with accounts payables and financial anal ...
-
Accounts Receivable Specialist
1 week ago
Tri-Vin Wines and Spirits New Rochelle, United StatesJob Description · Job DescriptionResponsibilities for AR Specialist include: · Manually post ACH wire transfer payments received from our customers on daily basis · Research and resolve payment discrepancies; perform account reconciliations and resolve customer inquiries · Keep r ...
-
Accounts Receivable Specialist
1 week ago
Tri-Vin Wines and Spirits New Rochelle, United States**Responsibilities for AR Specialist include**: · - Manually post ACH wire transfer payments received from our customers on daily basis · - Research and resolve payment discrepancies; perform account reconciliations and resolve customer inquiries · - Keep records of all delinquen ...
-
Accounts Payable Specialist
4 days ago
Crestwood Technology Group Yonkers, United StatesJob Description · Job DescriptionBASIC FUNCTIONS · Facilitates accurate and timely processing of vendor invoices for inventory and non-inventory items. Also, scan and file all paper financial statements into electronic format. This individual has the responsibility and authority ...
-
Accounts Payable Specialist
2 weeks ago
Childrens Rescue Fund New York, United StatesJob Description · Job DescriptionPRIMARY FUNCTION/PURPOSE: · The Accounts Payable Specialist position supports the Finance Department by performing all duties related to Accounts Payable, in addition to reconciliations, assisting with audit preparation, and administrative tasks. ...
-
Accounting Specialist
3 weeks ago
Alliance Animal Health Port Chester, United StatesJob Description · Job DescriptionCompany Description · Alliance Animal Health is a multi-site business partner to veterinarians across the US. Our network of general practice and emergency hospitals is as individual as you, and we like it that way Our team of highly skilled partn ...
-
Account Payable Specialist
2 weeks ago
Tina's Burritos Vernon, United StatesWe Are looking for an **Account Payable Specialist** to manage general accounting and financial processes of our company. · An Accounts Payable Clerk has the following responsibilities: · - Responsible for inputting AP invoices in Microsoft NAV in conformance with US GAAP · - Ens ...
-
Account Receivable Specialist
1 week ago
Personal HR Services Vernon, United StatesWe are looking for an Account receivable Specialist with a bachelor degree in Finance and or 3 years of experience. · Full time Monday - Friday · Weekly Pay · **Duties**: · - Performing day to day financial transactions, including verifying, classifying, computing, posting and re ...
-
Accounting Specialist
4 weeks ago
Tapuz Staffing New York, United States Full timeAre you organized, detail-oriented, and have a knack for numbers? Do you thrive in a fast-paced environment and enjoy seeing projects through to completion? If so, our Accounting Specialist role could be your perfect fit · Here's why you'll love working here: · Be the data detect ...
-
Senior Mental Health Account Specialist,
6 days ago
Bristol Myers Squibb The Bronx, United States Full timeWorking with Us · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production li ...
-
Accounts Payable Specialist
3 days ago
QX Logistix Vernon, United States**Are you looking for a part-time job? Have you worked previously in Accounts Payable? This may be the perfect job for you** · **JOB OVERVIEW**: · We are looking for a dynamic, self motivated person to handle our Accounts Payable functions and work closely with our Controller and ...
-
Rheumatology Clinical Account Specialist
3 days ago
WorldTech Recruiting Bronx, United StatesJob DescriptionTo strengthen our Client's Rheumatology Sales Team, we are looking for a talented individual to fill the position of: Rheumatology Clinical Account Specialist - Bronx.As a Rheumatology Clinical Account Specialist (CAS) you will be responsible for driving demand for ...
-
Accounts Payable Specialist
3 weeks ago
PrideStaff Great Neck, United StatesAccounts Payable Specialist. Company/ Industry: Real Estate/ Property Management firm. Locations: Proximity to Manhasset, NY - Salary: $70-90 K/yr, commensurate with experience, inclusive of benefits. Status: Direct hire, FT, On-Site Mon-Fri. Dut Accounts Payable, Specialist, Pro ...
-
Accounts Payable Specialist
1 week ago
Green Key Resources Nassau County, United StatesJob Description · Job DescriptionOur company is currently seeking an Accounts Payable Specialist to join our team You will be responsible for preparing and examining financial records for our company. · Responsibilities: · Obtain primary financial data for accounting records · C ...
-
Accounts Payable Specialist
3 weeks ago
Le Vian Great Neck, United StatesJob Description · Job DescriptionAt Le Vian, we value our associates' creativity and individuality. We believe in the idea that through innovation and dedication to quality we can achieve continuous growth and improvement. Le Vian is an established international organization, ded ...
-
Accounts Payable Specialist
2 weeks ago
Upward On Great Neck, United StatesJob Description · Job DescriptionAbout the Opportunity: · This is an opportunity for an Accounts Payable Specialist who is looking to grow with our client's team. Our client is a residential and commercial property management company based in Great Neck, New York. The ideal candi ...
-
Dermatology Clinical Account Specialist
2 weeks ago
UCB Mount Vernon, United States OTHERMake your mark for patients · To strengthen our Dermatology Sales Team, we are looking for a talented individual to join our Field Based team in the position of: Dermatology Clinical Account Specialist – Queens, NY. · The Clinical Account Specialist (CAS) position is responsible ...
-
Accounts Receivable Specialist
15 hours ago
Partnership Employment White Plains, United StatesJob Description · Job DescriptionWe are Looking for an Accounts Receivable Specialist in White Plains This full time role is with an established Manufacturing company with 10 million in annual revenue, has been around for 20+ years and offers great growth opportunities · Responsi ...
-
Dermatology Clinical Account Specialist
2 weeks ago
UCB Mount Vernon, United States**Make your mark for patients** · To strengthen our Dermatology Sales Team, we are looking for a talented individual to join our Field Based team in the position of: Dermatology Clinical Account Specialist - Queens, NY. · The Clinical Account Specialist (CAS) position is responsi ...
Student Account Specialist - New Rochelle, United States - Iona College
Description
Job DetailsJob Location:
New Rochelle - New Rochelle, NY
Position Type:
Full Time
Education Level: 4 Year Degree
Salary Range:
$ $30.22 Hourly
Travel Percentage:
No Travel Required
Job Shift:
Day
Description
Nature and Scope of Work
Serves students, staff, parents and community members through the Student Financial Services office, working on a broad array of student financial services issues, including: student accounts, financial aid, veterans' benefits, orientation, and admissions.
Provides services to a diverse population including non-native English speakers, international students, high school students and other community members whose needs and interests may vary.
Consistently delivers service in a professional, efficient and friendly manner.Principal Accountabilities (includes some or all of the following)
Bachelor degree and two years of experience.
Knowledge, Skills, and Abilities
About Iona University/EEO language
Founded in 1940, Iona University is a master's-granting private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers.
With a total enrollment of nearly 4,000 students and an alumni base of more than 50,000 around the world, Iona is a diverse community of learners and scholars dedicated to academic excellence and the values of justice, peace and service.
Iona is highly accredited, offering undergraduate degrees in liberal arts, science, nursing, and business administration, as well as Master of Arts, Master of Science, and Master of Business Administration degrees and numerous advanced certificate programs.
Iona students enjoy small class sizes, engaged professors and a wide array of academic programs across the School of Arts & Science; LaPenta School of Business; NewYork-Presbyterian Iona School of Health Sciences; and Hynes Institute for Entrepreneurship & Innovation.
Iona is widely recognized in prestigious rankings, including The Princeton Review's 2024 national list of "The Best 389 Colleges" and The Wall Street Journal/College Pulse's "2024 Best Colleges in America," which ranked Iona at #66 in the nation overall and #8 in the nation among Catholic schools.
Iona's LaPenta School of Business is also accredited AACSB International, a recognition awarded to just 6 percent of business schools worldwide.
Iona offers a comprehensive benefits package to all full-time employees that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.
Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all of our employees and does not tolerate discrimination based on any legally protected characteristic under applicable federal, state, or local laws.
As an equal opportunity employer, Iona University encourages applications from qualified candidates who reflect the wider world in which we live, and in particular from historically underrepresented groups.
