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CLIENT SUPPORT SPECIALIST,BUMC Information Technology - Oklahoma City, United States - Boston University security group
Description
CLIENT SUPPORT SPECIALIST,BUMC Information TechnologyTracking Code
2326
Job Description
The Boston University Medical Campus Information Technology (BUMC IT) department is seeking a self-motivated, critical-thinking, and hardworking technology professional to fill the role of Client Support Specialist.
BUMC IT supports the faculty, staff, and students at the schools of the Medical Campus, including the School of Medicine and School of Public Health.
The right applicant will work closely with these communities to provide technical expertise, assess business needs, advocate for, and implement technology solutions.
This role will focus primarily on Service Desk intake and resolving client support issues via phone, in person, or by remote technologies, at the first and second technical level.
The role will answer questions and provide technical help to faculty, staff, and students of BUMC who use Microsoft Windows and Apple OS-based computers.
In addition, the position will support a wide variety of personal computing applications and networked applications connected to the BUMC network.
Additionally, some experience in the following areas and technologies in use at BUMC would be preferable:The ideal candidate is one that values the client experience above all, is inventive, adaptable, thrives in a team-based structure, and ensures technology works for the client.
Required SkillsTechnical Expertise:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are a VEVRAA Federal Contractor.Job Location
BOSTON, Massachusetts, United States
Position Type
Full-Time/Regular
Salary Grade
Grade 46
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CLIENT SUPPORT SPECIALIST,BUMC Information Technology professionals in Oklahoma City
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Maria Collado Rivera
Bilingual (Spanish) Human Resources