Employee Relations Specialist - New York, United States - The Legal Aid Society, Inc.

Description

Under the supervision of the Director of Employee Relations, this position plays a critical role in supporting an organizational culture that promotes productive work behaviors and communications, facilitating effective dialogue between employees and management, resolves workplace conflict, and processing ADA workplace accommodations.

Work responsibilities include: conduct employee investigations, provide employee case management, and reporting; provide investigative files, summaries and recommendations related to policy violations based on facts and evidence; facilitate ADA accommodation requests; collaborate with HR team members and provide day-to-day guidance on matters relating to performance management, disciplinary actions, and organizational policies & procedures.

ESSENTIAL DUTIES/RESPONSIBILITIES

Complaints and Investigations (40%):

• Conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures
• Communicate regularly regarding pending investigations and provides timely investigation reports with supporting documentation for all completed investigations
• Use effective interviewing and documentation techniques and utilize the designated online case management tool for tracking
• Assist with the presentation of cases before The Legal Aid Society Complaint Panel

Performance Management and Conflict Resolution (30%):

• Coach and advise managers and supervisors on the handling of performance issues, investigations, and disciplinary actions and provide guidance to performance improvement plans (PIPs)
• Provide guidance and resources to employees on organizational policies & procedures
• Assist managers and supervisors with adhering to the grievance procedure under the collective bargaining agreements

ADA Accommodation Requests and Resolution (15%):

• As needed, coordinate ADA accommodation request and resolution and provide general information to supervisors and employees
• Ensure timely communication to supervisors, employees and Matrix to facilitate resolution of the request
• As needed and approved, coordinate purchases and services for employee requests

Team Support (10%):

• Develop effective relationships with supervisors and staff to promote positive employee relations throughout the organization to ensure a high level of employee satisfaction and engagement
• Conduct weekly meetings with assigned business unit(s)
• Collaborate with the General Counsels office and HR Team Members to resolve employee relation matters
• May provide trainings, presentations, and facilitate group meetings to develop skills and knowledge within the organization

Professional Development (5%):

• Participate in continuous professional development
• Demonstrate affirmative behaviors that support an inclusive work environment and continuously learn about forms of bias in the workplace
• Perform other duties and responsibilities as assigned

Apr 26, 2024

Location

Manhattan - Legal Aid Society Headquarters

Requirements

Required qualifications:

• Bachelors Degree and 2 years of work experience in employee relations, investigations, employment law, conflict resolution and disciplinary actions or an equivalent combination of education and experience

Preferred qualifications:

• Degree in Human Resources Management or related field
• SHRM certification (SHRM-CP or SHRM-SCP)
• Experience with conducting EEO investigations
• Experience working with a unionized workforce
• Knowledge and use of inclusive employee engagement and restorative conflict resolution practices
• Training and/or experience in mediation and group facilitation

SALARY TRANSPARENCY

The posting reflects the range of potential salaries for the role. The specific salary offers will be dependent on candidate qualifications, including collectively bargained salary steps for unionized roles.

Salary Range/ Salary: $75,000-$80,000

SALARY AND BENEFITS

The leadership of The Legal Aid Society believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Salaries for our unionized jobs are governed by our Collective Bargaining Agreement. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if, an offer is made.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

The leadership of The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.

HOW TO APPLY

All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. For technical difficulties or questions regarding this posting, please email - .

As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (ones internal deeply-held sense of ones gender which may be the same or different from ones sex assigned at birth); gender expression (the representation of gender as expressed through, for example, ones name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

Required Documents

Please submit these documents as a single combined PDF when you apply via the LAS (Legal Aid Society) Recruitment Portal.