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    Work From Home Director of Customer Success - Boston, MA, United States - Veeva Systems, Inc.

    Veeva Systems, Inc.
    Veeva Systems, Inc. Boston, MA, United States

    3 weeks ago

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    Description

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

    Do the Right Thing, Customer Success, Employee Success, and Speed.

    As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

    Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

    You will be responsible for defining and communicating the product strategy and roadmap to internal and external customers, working with your team to design the solution for unified content management, submission planning, publishing, and archiving of health authority submissions.

    Design innovative product features to support the management and submission of content that ultimately is submitted to Health Authorities worldwide
    Review and author high-quality design specifications within an agile methodology
    Partner with the engineering and QA teams to drive high-quality product feature implementation
    Experience leading and developing product management teams
    ~3+ years in a product management leadership role
    ~5+ years' experience in SaaS product lifecycle and ability to develop short- and long-term product roadmap and plans based on client and market requirements
    ~ Experience interacting with customers, development, and consulting teams, both local and remote
    ~ Ability to work independently in a dynamic environment with little direct supervision
    ~ Must be able to travel 25%

    Working knowledge of PDF Standards, Adobe Acrobat, and Microsoft Office features
    ~5+ years of experience in Regulatory or FinTech (or other regulated industry)
    ~ Working knowledge of submission publishing, review, and archiving processes and procedures, understanding of various submission standards and the impact of these standards on day-to-day regulatory activities

    Medical, dental, vision, and basic life insurance
    ~ Flexible PTO and company paid holidays
    ~ Retirement programs
    ~The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
    #All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
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