Jobs
>
Raleigh

    Technical Account Manager - Raleigh, United States - Pendo

    Pendo
    Pendo Raleigh, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Team Description

    Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion.

    Pendo TAMs work on all products and Partner with CSMs, ADs, and others to make the customer successful.

    Role Responsibilities

    • Own a book of business of customers who have purchase TAM Service
    • Learn all Pendo Products
    • Create strong customer relationships at all levels
    • Create strong internal relationships
    • Consult on the Pendo product to deliver customer outcomes
    • Impact ROI for assigned customers
    • Showcase the value of Pendo
    • You will be an internal advocate

    Minimum Qualifications

    • 2+ years of technology implementation, technical consulting or dedicated technical support
    • 4+ years in a customer-facing technical role, preferably with a SaaS B2B company
    • Demonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologies

    Preferred Qualifications

    • Basic CSS, HTML, or similar web technologies
    • Sales Engineering experience a plus
    • Technical writing experience a plus

    Pendo Description:

    Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

    Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

    EEOC

    We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

    Accessibility

    Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

    Compensation

    Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

    The expected base salary range for this role in the following locations is:

    San Francisco Bay Area, CA - $92, ,000
    New York City, NY - $84,000 - $105,000
    Raleigh, NC - $80,000 - $100,000

    Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

    #LI-Hybrid #USHubs #LI-FB1

  • Greene Resources

    Accounting Manager

    1 day ago

    Greene Resources Raleigh, United States

    Position: Accounting Manager · Location: Raleigh, NC (Hybrid flexibility, 2-3 days/week in office) · Pay: $35 - $50/hr (depending on experience) · Experience: · 7 to 9 years of experience in accounting. · 1 to 3 years of direct personnel supervision experience. · 1 to 3 year ...

  • Capitol Broadcasting Company

    Accounts Manager

    15 hours ago

    Capitol Broadcasting Company Raleigh, United States

    Here is your opportunity to join an amazing company and fast growing TEAM · WRAL and FOX50-TV has an opening for an Account Manager. · We are searching for an experienced, energetic and extremely motivated multi-platform sales professional. · Candidate must possess strong present ...

  • Accentuate Staffing

    Accounting Manager

    2 days ago

    Accentuate Staffing Raleigh, NC, United States

    Accentuate Staffing has an immediate opportunity with an established real estate/non-profit organization in Raleigh. This role is hybrid and company offers a competitive benefits package to include 100% paid health insurance for employee and generous retirement match as well as f ...

  • Hitachi

    Account Manager

    3 days ago

    Hitachi Raleigh, United States

    Location: · Raleigh, North Carolina, United States · Job ID: · R · Date Posted: · Company Name: · HITACHI ENERGY USA INC · Profession (Job Category): · Sales, Marketing & Product Management · Job Schedule: · Full time · Remote: · Yes · Job Description: · General In ...

  • CMC Hotels

    Accounting Manager

    4 days ago

    CMC Hotels Raleigh, United States

    We are looking for an engaging and motivating Accounting Manger to join our Westin Raleigh Durham Airport. · We offer an array of benefits to include the following. Paid Vacation · Paid Personal Leave · 7 paid Holidays · Aggressive Quarterly Incentive Plan · Access to a fully ves ...

  • Three Ships

    Account Manager

    6 hours ago

    Three Ships Raleigh, United States

    About the Role · Home Solutions, the fastest growing media company in home services, is seeking an Account Manager tolead and grow the strategic partnerships with many of our market-leading brands. As an Account Manageron our Partnerships team, you will cultivate strong relation ...

  • McGriff Insurance Broker

    Accounting Manager

    5 days ago

    McGriff Insurance Broker Raleigh, United States

    Provide leadership in the development, design, implementation and ongoing management of assigned accounting processes. Assist with the accurate and timely compilation and submission of accounting-related reports and filings for assigned area of respo Accounting Manager, Accountin ...

  • Truist Financial Corporation

    Accounting Manager

    5 days ago

    Truist Financial Corporation Raleigh, United States

    Provide leadership in the development, design, implementation and ongoing management of assigned accounting processes. Assist with the accurate and timely compilation and submission of accounting-related reports and filings for assigned area of respo Accounting Manager, Accountin ...

  • EVA GARLAND CONSULTING LLC

    Accounting Manager

    1 day ago

    EVA GARLAND CONSULTING LLC Raleigh, United States

    Eva Garland Consulting, LLC · Raleigh-Durham-Chapel Hill Area · (On-site) · Posted · 1 week ago · $100,000.00/yr - $140,000.00/yr · Full-time · Accounting/Auditing · Consulting · Customer Service · Accounting · Meet the hiring team · Talent Acquisition Manager at Eva Ga ...

  • Surge Staffing

    Account Manager

    3 days ago

    Surge Staffing Raleigh, United States

    Summary · The Account Manager is responsible for the profitable operation of an assigned branch office. This includes overall responsibility for: · 1. achieving profit results consistent with established expectations, · 2. implementing a consistent business development program ...

  • Driven Brands

    Accounting Manager

    1 day ago

    Driven Brands Raleigh, United States

    We invite you to join us at Driven Brands · Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, ...

  • Truist Financial Corporation

    Accounting Manager

    5 days ago

    Truist Financial Corporation Raleigh, United States

    Language Fluency: · English (Required) · Work Shift: · 1st shift (United States of America) · Job Grade: · H04 · Please review the following job description: · Direct and manage a staff of junior to more experienced accountants or analysts in the performance of a variety of a ...

  • Fisher & Ludlow Div Of Harris Steel Ltd.

    Accounting Manager

    1 day ago

    Fisher & Ludlow Div Of Harris Steel Ltd. Raleigh, United States

    Select how often (in days) to receive an alert: · Create Alert · Other Available Locations: · North Carolina; Alabama; Arkansas; Kentucky · Basic Job Functions: · Who we are? · Nucor is a growing Fortune 100 enterprise with a diverse group of business segments. Nucor puts a hi ...

  • Capstone Search Group Inc

    Account Manager

    1 day ago

    Capstone Search Group Inc Raleigh, United States

    [vc_row][vc_column][vc_custom_heading text="About the Role" font_container="tag:h3|font_size:26px|text_align:left|line_height:24px" google_fonts="font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20re ...

  • Tandym Group

    Accounting Manager

    3 days ago

    Tandym Group Raleigh, United States

    A legal services firm in North Carolina is currently seeking an experienced Accountant to join their team in a Raleigh as an Accounting Manager. · Responsibilities: · The Accounting Manager will: · Support accounts payable activities to ensure accuracy and timeliness of invoice ...

  • Savvy Talent

    Accounting Manager

    3 days ago

    Savvy Talent Raleigh, United States

    ACCOUNTING MANAGER - REMOTE · Compensation: $80, ,000 annually + performance bonus · About the role: · You will manage and oversee the quality of work of a team of accountants who own their own book of business and are responsible for our clients' success. · Day to Day Responsi ...

  • Hilti North America

    Account Manager

    23 hours ago

    Hilti North America Raleigh, NC, United States

    Hilti: Account Manager Job reference: WD · Account Manager · Raleigh · What's the role? · Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. Yo ...

  • CBI

    Account Manager

    1 day ago

    CBI Raleigh, United States

    Role Summary: · The CBI Account Manager acts as a trusted and consultative advisor to our clients, executing the discovery of client issues, objectives and requirements, and then matching them to specific design and offerings to address them thereby driving CBI booking and revenu ...

  • Creative Financial Staffing

    Accounting Manager

    2 days ago

    Creative Financial Staffing Raleigh, United States

    Creative Financial Staffing is working with a fast-growing organization to identify an Accounting Manager. · Why Work Here? · Our client is a rapidly growing service company that needs a leader for their accounting department · They are an employee-owned company (ESOP) where all ...

  • Greene Resources

    Accounting Manager

    3 days ago

    Greene Resources Raleigh, United States

    Position: Accounting Manager · Location: Raleigh, NC (Hybrid flexibility, 2-3 days/week in office) · Pay: $35 - $50/hr (depending on experience) · Experience: · 7 to 9 years of experience in accounting. · 1 to 3 years of direct personnel supervision experience. · 1 to 3 yea ...