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    Account Specialist - New Hartford, United States - Staffworks CNY

    Staffworks CNY
    Staffworks CNY New Hartford, United States

    2 weeks ago

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    Description

    Job Description

    Job Description
    The Account Specialist is a front-line customer service contact who is responsible for ensuring that the needs of an assigned group of customers are identified and addressed using specific account strategies.
    Essential job functions:
    • Maintain and grow current business by developing and nurturing current accounts
    • May actively seek and pursue new business opportunities
    • Address incoming telephone calls, faxes, emails and any other communication in a timely manner
    • Quote prices, lead times, credit terms to customer per established guidelines
    • Follow up on quotes to close business or to determine the reason an order will not close
    • Review and accept sales contracts including changes and expedites
    • Manage customer accounts receivables to ensure that customers can place and receive orders easily
    • Accurately enter necessary information into corporate databases
    • Demonstrate an understanding of products and services
    • Provide support to other Inside Sales team members as scheduled or as needed
    • Attend training as needed or assigned
    • Perform other duties or special project as assigned
    Requirements:
    • Associates degree and 2 years of related experience, or the equivalent combination of education and experience
    • Strong organizational skills
    • Ability to work well with others
    • Ability to work independently with verbal or written instructions
    • Ability to work basic math calculations
    • PC experience; ability to use keyboard accurately and efficiently to enter data
    • Ability to perform under pressure
    • Ability to develop an understanding of company products and services
    We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
    How to Apply:
    • Apply online now for this great opportunity Please visit
    • Call today
    INDITES
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