Jobs

    patient care coordinator - , MI, United States - Refresh Mental Health

    Refresh Mental Health
    Refresh Mental Health , MI, United States

    3 weeks ago

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    Description
    Patient Care Coordinator

    We don't just have a mission statementwe have a mission.


    At Perspectives Counseling Center, our commitment to optimal mental health and steadfast support isn't just for our clients; it extends to every team member.


    Perspectives Counseling Center is a premier outpatient private practice offering mental health and chemical dependency services in various convenient locations in Southeastern Michigan.

    We're seeking a full-time, in-person Patient Care Coordinator for our Troy location.


    Compensation:

    • The salary range for this position is $14 - $16 per hour.

    Schedule:

    • Monday - Friday, 9:00 am - 5:00 pm

    Job Responsibilities:

    • Responsible for providing reception and clerical support in the clinics front office.
    • Responsible for receptionist duties, which include scheduling appointments, taking messages, and responding to the needs of patients and callers.
    • Positively presents the clinic by offering positive customer relations.
    • May create documents and correspondence.
    • May assist with clinical records.
    • Interacts with clinical staff, collects patient fees, and responds to questions about patient accounts
    • Telephone duties
    • Courteously greets clients or visitors, maintains sign-in
    sheet

    • New client responsibilities (offer & explain paperwork, verify
    completion, signatures & consents, obtaining insurance information, and

    input face sheets).

    • Accurately schedule psychiatric and therapy appointments and triage
    psychiatric calls.

    • Schedule new clients appropriately according to staff qualifications
    and insurance requirements.

    • Update client information on a computer system when needed.
    • Maintain copay list
    • Mail Responsibilities (stamp, send, distribute, make address
    corrections, and follow up with returned mail).

    • Kitchen Responsibilities (clean, refill supplies, make coffee).
    • Payment and Billing responsibilities
    • Request payment from clients.
    • Opening / Closing Related Duties
    • PI Responsibilities

    Requirements:

    • Available to work flexible hours
    • Comfortable on computers (EMR experience preferred)
    • Exceptional customer service skills
    • 1-2 years of experience in a healthcare office setting

    Advantages:

    • Health, Vision, and Dental insurance
    • Voluntary Supplemental Insurance
    • 401(k)
    • Paid Time Off
    • Paid Holidays
    About Oakland Psychological Clinic

    Oakland Psychological Clinic, P.C. (OPC) is an outpatient mental health and chemical dependency clinic with eight convenient locations in Southeastern Michigan. It serves children, adolescents, adults, couples, families, and older people. The company was founded by Barry Tigay, Ph.
    D., in 1983. Dr. Tigay received his Ph.
    D. in clinical psychology from Wayne State University in 1977 and interned at Lafayette Clinic in Detroit. Before founding OPC, he was President of Psychological Resources Inc. in Bloomfield Hills, Michigan.


    OPC was established to serve the mental health needs of a diverse population base in southeastern Michigan and to respond to changes in the nation's healthcare delivery system.

    Insurance companies and employers have begun to contract with more extensive, multidisciplinary practices to meet stringent quality standards and improve access to care.

    OPC offers healthcare consumer choices. Patients have options in location, therapists, professional orientation, time, and appointment day. A wide variety of mental health


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