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    Front Desk Receptionist - Hanford, United States - Valley Fitness - Hanford

    Valley Fitness - Hanford
    Valley Fitness - Hanford Hanford, United States

    1 week ago

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    Description
    Valley Fitness - Hanford is seeking a dedicated Front Desk Associate to join our team in Hanford, CA.

    As a valued member of our fitness center, you will be the first point of contact for our members, providing exceptional customer service with a warm and welcoming attitude.

    Your role will involve assisting with member inquiries, checking in guests, and ensuring a smooth experience for everyone who walks through our doors.

    If you are passionate about fitness and enjoy interacting with people, we would love to welcome you to our team.


    Responsibilities:

    • Greet and assist members and guests as they enter the facility
    • Manage the check-in process and maintain accurate customer database records
    • Answer phone calls and emails promptly, providing excellent customer service
    • Process membership payments and resolve any billing issues
    • Ensure cleanliness and organization of the front desk area at all times
    • Additional duties as assigned Qualifications:
    • Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
    • High school diploma, G.E.D. or equivalent
    • Proficient computer skills and knowledge of Microsoft Office
    • 1+ year of front desk receptionist experience or related job experience preferred
    • Has experience answering telephone calls and troubleshooting stressful situations Compensation: $16 hourly
    • Greet and assist members and guests as they enter the facility
    • Manage the check-in process and maintain accurate customer database records
    • Answer phone calls and emails promptly, providing excellent customer service
    • Process membership payments and resolve any billing issues
    • Ensure cleanliness and organization of the front desk area at all times
    • Additional duties as assigned
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