- Act as a point-of-resource to other departments in the company relating to customers and Salesforce software.
- Maximize the characteristics and benefits of our Salesforce CRM system.
- Collaborate with sales and marketing to analyze business trends.
- Create training materials and trouble-shooting documents.
- Create and interpret data from the software.
- Work with different employees to enhance customer care, sales, and marketing based on the CRM data.
- Customize reports from the Salesforce.
- Stay on top of relevant statistics, including customer retention rate and customer satisfaction.
- Begin the Salesforce initiative by implementing enterprise standards, policies, and procedures.
- Make sure the Salesforce data is accurate and reliable.
- Conduct user testing and upgrade the CRM system.
- Bachelor's degree in computer science, information systems, or another related field.
- 3+ years of experience with CRM software.
- Salesforce administrator a Must.
- Excellent communication skills.
- Leadership skills.
- Adaptability.
- Customer-driven.
- Ability to work with others well.
- Proficiency in the CRM software.
- Exceptional problem-solving skills.
- Detail-oriented.
- Ability to resolve technical CRM issues.
- Great organization skills.
- High self-management.
-
Salesforce CRM Analyst
6 days ago
Broadridge Financial Solutions , Inc. New York, United StatesAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team. · Broadridge is hiring Our Sales Automation team is looking fo ...
-
Salesforce CRM Analyst
2 weeks ago
Broadridge Financial Solutions , Inc. New York, United StatesAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team. · Broadridge is hiring Our Sales Automation team is looking fo ...
-
Salesforce Lead
6 days ago
Omni Inclusive New York, United StatesStrong Tech lead/Sr Software Engineer for Salesforce development. · The resource will be responsible for Salesforce integration, product features enhancements, and extensions using Salesforce API, APEX, and Lightening Web Components · Provide technical guidance and Code reviews f ...
-
TEPHRA New York, United States: · Critical Needs · Minimum 5+ years of development experience on the Salesforce platform · Minimum 3 + years experience leading Enterprise Salesforce implementation with over 300 users with integration with enterprise applications like Oracle, Sap etc. · Global delivery mod ...
-
Salesforce Technical Lead
1 week ago
Diverse Lynx New York, United StatesJob Title: Salesforce Technical Lead · Location: New York (Initially Remote) · Duration: Contract · Job description- · Brief Summary of Role: · A Salesforce Technical Lead designs and implements the key technical components of the solution and helps direct technical resour ...
-
Lead Salesforce Architect
1 week ago
Braze New York, United StatesAt Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. · We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a gl ...
-
Salesforce Support Lead
6 days ago
Keylent Inc New York, United StatesSalesforce Support Lead TECHM-JOB-24932 · Role: Salesforce Support Lead · Skill: cloud computing · Location: New Jersey · Service cloud configuration and customization experience with case management, email to case, web to case ,Knowledge management and CTI implementations an ...
-
Salesforce Technical Lead
3 hours ago
SmallArc, Inc New York, United StatesSalesforce Technical Lead · Location:: Bryant park, NY - Relocation also works · Job Description · Salesforce Technical Lead · Hybrid work at Bryant park, NY - Relocation also works · Any visa works, Only Non Indians · 2-3 Rounds of Interview · LinkedIn Is must · Job Descripti ...
-
Technical Lead Salesforce
1 week ago
Tephra New York, NY, United States:Critical NeedsMinimum 5+ years of development experience on the Salesforce platformMinimum 3 + years experience leading Enterprise Salesforce implementation with over 300 users with integration with enterprise applications like Oracle, Sap etc.Global delivery model experienceExp ...
-
Lead Salesforce Engineer
1 week ago
Latitude, Inc. New York, United StatesJob Description · Job DescriptionWe are seeking an experienced Senior Salesforce Engineer to join our team and play a key role in the design, development, and implementation of our Salesforce platform. The ideal candidate will have a strong technical background, deep knowledge of ...
-
Salesforce Technical Lead
3 weeks ago
Cognizant Technology Solutions New Jersey, United States OTHERMust be local to New Jersey or open to relocation there. · As a Salesforce Technical Lead, you will be responsible for engineering, architecting, and delivering world-class solutions for our customers, producing enterprise standard implementations using the platform's full capabi ...
-
Salesforce Lead Developer
3 weeks ago
Cognizant Technology Solutions New York, United States Full timeCognizant has an immediate opening for a Salesforce Lead Developer. If your background meets the requirements and skills listed below, this could be the ideal opportunity for you · Location: Any US location – Preferably NYC, NY · Must be legally authorized to work in the United S ...
-
Salesforce CRM Admin
3 days ago
Gellert Global Group Elizabeth, United StatesSummary/Objective: · Gellert Global Group (GGG) is the largest privately held specialty food importer in North America. The revenues of the combined companies exceed $1.7 billion, making the Gellert Global Group the largest importer in the U.S. As we continue to grow, we are seek ...
-
Senior Salesforce Developer/Lead
2 weeks ago
HCLTech New York, United StatesWe are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. · The driving force behind that work, our pe ...
-
Salesforce Technical Lead
2 days ago
Diverse Lynx Jersey City, United StatesRole: Salesforce Technical Lead · •Minimum 6+ years of development experience on Salesforce Service Cloud, Salesforce Sales Cloud · •Ownership of all End to End technical aspects of a program: data migrations, data quality, systems integrations, 3rd party applications, AppExch ...
-
Lead Salesforce Vlocity Developer
2 weeks ago
New York Technology Partners Newark, United StatesTitle: Lead Salesforce Vlocity Developer · Location: Newark, NJ (Hybrid) · Duration: Long term contract · Job Description · Must have Skills: 5 years of Salesforce Vlocity experience. · Experience in implementing solutions in SF adhering to SF's recommended standards Comfortable ...
-
Salesforce Vlocity Tech Lead
1 week ago
Capgemini New Jersey, United StatesTitle: Salesforce Vlocity Tech Lead · Location: Newark, NJ (Onsite) · Job Description: · As a Salesforce Vlocity Tech Lead at Capgemini, you'll play a crucial role in implementing robust Salesforce solutions that meet our clients' needs. You'll leverage your expertise in Salesfo ...
-
Salesforce Support Lead
1 week ago
The Dignify Solutions LLC Jersey City, United StatesTechnical/Functional Skills:Hands on experience in handling L2 Production Support for Salesforce Platform · Hands-on experience in understanding Salesforce Customizations using Apex, Lightning Aura, Lightning Web Components · Hands on experience in Integration with SOAP/REST or M ...
-
Salesforce Technical Lead
1 week ago
ClifyX Jersey City, United StatesJOB RESPONSIBILITIES: · Experience with Flosum is desirable · Manage the QA deployment requests from all developer teams · Check branch x repository conflicts in QA environment · Validate branches in QA in order to verify the components integrity and dependency · Run APEX PMD to ...
-
Salesforce Lead with CPQ Experience
6 days ago
The Dignify Solutions LLC New York, United StatesPerform activities following Software Development Lifecycle (SDLC) framework and processes for / CPQ. · Responsible for designing and implementing CRM and CPQ solutions to support Client's business needs. · Technical Design, Development, Testing and Delivery of solutions for Rel ...
CRM/Salesforce Lead - New York, United States - Avi & Co.
Description
CRM/Salesforce Lead - Luxury Watches and JewelryWho We Are:Avi & Co. is one of the most trusted retailers in New York City for pre-owned and unworn luxury watches. We carry a remarkable selection of luxury watches from some of the world's most renowned watch brands, including Richard Mille, Audemars Piguet, Patek Philippe, Rolex, and more. Our World Class Customer Experience creates a watch-buying event for our clients. We have a luxurious private showroom in New York's Diamond District, a Boutique in Miami Design District and opening soon in Aspen Colorado. We also have a robust e-commerce platform to cater to domestic and international clients.
Sales Operations:We are looking for a superior CRM/Salesforce Lead to join our team. This individual is someone who will be able to collaborate with sales and marketing to identify customer support opportunities and how to proactively better serve our customers. They need strong knowledge of Salesforce and it's functionality to drive customer profiling and direct servicing strategies. Must also be able to manage user workshops and provide constructive feedback on best practices. Most importantly, we are looking for someone with an optimistic viewpoint on our business, who wants to help develop new ways of driving our customer experience and is happy to help Avi & Co. grow in service excellence.
Typical duties and responsibilities:Sales Mentoring:
Education and experience:
Required skills and qualifications: