-
Analyst, Grants and CRM Systems
4 days ago
Ford Foundation New York, United StatesAnalyst, Grants and CRM Systems · - Applications will be reviewed on a rolling basis. Please submit both a resume and cover letter to be considered._ · Summary Description · The Ford Foundation's Information Technology department seeks an Analyst to join their team. The Analyst, ...
-
Salesforce CRM Analyst
4 weeks ago
Broadridge Financial Solutions , Inc. New York, United StatesAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team. · Broadridge is hiring Our Sales Automation team is looking fo ...
-
CRM Business Analyst
4 weeks ago
Saxon Global New York, United StatesJob Description: The most important skills for this role are Excel and SQL . Although this role is hybrid, most of the presenting will be done virtually, so strong communication skills are a must-have. As this role is on site 3 days per week, the candidate must be vaccinated. · ...
-
CRM Marketing Analyst
2 weeks ago
PVH New York, United States Full timePOSITION SUMMARY: · The CRM Marketing Analyst is responsible for developing audience segmentation and the activation of marketing campaigns across a variety of platforms. This role should be a thought leader for developing new, innovative, data-driven marketing programs based on ...
-
Analyst, Grants and CRM Systems
3 weeks ago
Ford Foundation New York, United StatesAnalyst, Grants and CRM Systems · Applications will be reviewed on a rolling basis. Please submit both a resume and cover letter to be considered. · Summary Description · The Ford Foundation's Information Technology department seeks an Analyst to join their team. The Analyst, ...
-
CRM Analyst, Global Marketing – Jewelry
3 weeks ago
Harry Winston New York, United StatesJob Summary · The Global CRM Analyst will report directly to the Global CRM Manager to oversee global data quality, deliver insightful monthly, quarterly, and annual reporting, and coordinate and develop strong CRM tools. They will support the Global CRM Manager in market managem ...
-
CRM-C&I Credit Analyst Associate
3 weeks ago
Bank of China New York, United StatesIntroduction: · Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a s ...
-
HSS New York, United StatesOverview · How you move is why we're here. Now more than ever. · Get back to what you need and love to do. · The possibilities are endless... · Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique w ...
-
HSS New York, United StatesOverview · How you move is why were here. Now more than ever. · Get back to what you need and love to do. · The possibilities are endless... · Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique ...
-
HSS New York, United StatesOverview · How you move is why we're here. Now more than ever. · Get back to what you need and love to do. · The possibilities are endless... · Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique w ...
-
Hospital for Special Surgery New York, United StatesOverview: · How you move is why were here. · Now more than ever. · Get back to what you need and love to do. · The possibilities are endless... · Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our un ...
-
Senior CRM Analyst
4 weeks ago
WTW inc. Fort Lee, United StatesLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX ) · We are searching for a skilled and meticulous Senior CRM Analyst specializing in email ma ...
-
Operations and Processing Analyst
3 weeks ago
Blackbridge Investment Group (BIG) New York, United States**About Us**: · Blackbridge Investment Group is a leading fintech provider of Revenue Based Financing and Merchant Cash Advance, dedicated to empowering small businesses nationwide with quick and convenient access to working capital. We provide an engaging and collegial work envi ...
-
Cfc Business Intelligence Product Director
2 weeks ago
Pfizer New York, United StatesROLE SUMMARY · The CFC Business Intelligence Product director is a new role within the CRM Business Product team directly reporting to the CRM Tech Lead within the Customer Engagement Technology & Innovation organization in the Chief Marketing Office (CMO). The product role will ...
-
Contact Center Business Product Lead
2 weeks ago
Pfizer New York, United StatesROLE SUMMARY · The Contact Center CRM Business Product lead is a new role within the CRM Business Product team directly reporting to the CRM Tech Lead within the Customer Engagement Technology & Innovation organization in the Chief Marketing Office (CMO). The product role will be ...
-
Coordinator - Business Development
2 weeks ago
Sullivan & Cromwell New York, United States**SUMMARY** · The Coordinator - Business Development works with Business Development Analysts, Managers, other business development staff and lawyers to assist with efforts to generate increased business for the Firm. They will leverage research, writing, technical and communicat ...
-
Investor Relations Analyst
3 weeks ago
Ralph Lauren New York, United StatesRef #: · W148084 · Department: · Communications & Corporate Affairs · City: · New York · State/Province: · New York · Country: · United States · **Pay Range**: The pay range for this job is $ $90000 annually; actual pay is dependent on experience and geographic location. · **Bene ...
-
Contact Center Analyst
2 weeks ago
Hospital for Special Surgery New York, United StatesOverview: · **How you move is why we're here. **** · **Now more than ever.** · Get back to what you need and love to do. · The possibilities are endless... · the abundant opportunities for growth and success. · If this describes you then let's talk · HSS is consistently among the ...
-
Manager, Data Intelligence
2 weeks ago
PDX New York, United States**Company Description** · A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our client ...
-
Client Service Analyst
2 weeks ago
Wilson Sonsini Goodrich & Rosati New York, United StatesLocation: · - New York- Palo Alto- San Francisco- Washington, D.C.Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion ...
Salesforce CRM Analyst - New York, United States - Broadridge Financial Solutions , Inc.
Description
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is hiring Our Sales Automation team is looking for a Salesforce CRM Analyst. This roles primary responsibility is to support delivery and adoption of key features for at Broadridge.
This role will work with the Platform Owner, Lead Solutions Architect, and Support Lead to document, test, and roll-out new features.
Responsibilities include engagement with business users, troubleshooting issues, platform improvements, and driving adoption.
We are seeking candidates who are looking to join a fast-growing CRM program and are seeking to take ownership of various aspects of the Salesforce platform.
Our teams goal is to create scalable and innovative solutions, deliver best-in-class technology, and enable intuitive apps for business users.
Success in this role will be based on your ability to channel your observations from working sessions or self-driven analysis into actionable tasks.
Key Role ResponsibilitiesSupport training and onboarding of business users to the system, drive adoption on existing apps and features
Develop a deep understanding of the value proposition of in context of business needs and relay consistent messaging to business audiences to encourage and reinforce best practices
Configure Salesforce according to approved solutions including but not limited to, Page Layouts, Lightning Pages, Profiles, Permission Sets, Roles, Quick Actions, Fields, Feature Settings, Lightning Apps, Reports, Dashboards, Custom Permissions, Custom Metadata Tables, Custom Objects, Groups, Queues, Record Types
Conduct analysis and evaluation of materials and artifacts provided by the business
Capture comprehensive meeting notes; author requirements based on workshops and conversations with stakeholders, business users; author and track user stories
Author and maintain clear, complete, and well versioned documentation under guidance from senior architect and project leads
Groom and prioritize backlog based on business requests and/or recurring observed issues
Research Salesforce features, manage platform readiness for new SFDC releases
Maintain Project Tracking tools to ensure real-time visibility into progress of project tasks and overall workstreams
Maintain Configuration Workbooks and execute system audits and spot-checks
Create and maintain user-facing documentation for training admins and business users
Additional responsibilities and areas of coverage include:
User support and error troubleshooting
User Login & Access Support
Tracking user issues to inform new features and business user engagement opportunities
Research and document current state functionality
Host live new feature demos and Q&As
Author and distribute release notes and feature announcements
Maintain training-resources for business users
Maintain training-resources for admins, including but not limited to administrative policies and frameworks, internal training documentation
Execute QA testing for new features and platform changes
Support Bulk Data Updates
Experience/Qualifications
Certification, preferably Platform App Builder, Platform Developer, Sales & Service Cloud Consultant
Delivery of automation and custom features that directly served a business need, experience leading 3+ transformative initiatives preferred
Experience in Sales Cloud core configuration, Flow Configuration, Data Loader, Excel required
Experience in Platform Events, Sandbox Management, DevOps, Snapshots, SFDC Analytics, Marketing Cloud, JIRA, Project Management, Mobile, Eloqua, OwnBackup, Outlook Integration, Service Cloud, preferred
SOQL, Talend, HTML, Apex, Javascript, LX web components and exposure or experience with the latest tooling for optimization all a plus
Experience with implementations supporting a SaaS/subscription-based business preferred
Ability to contribute and support projects through the full lifecycle from inception through delivery and post-launch adoption
Compensation & Benefits:
Salary:
$85,000-$100,000 annually depending on experience
Bonus Eligibility:
Annual bonus
FlexPTO
Benefits:
Medical, dental, life, and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire. For more information please visit
#LI-SP1
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work.
Flexible, Accountable, Connected, and Supported, which is our commitment to our associates.
FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work.
We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best.
Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
US applicants:
Clickhere ) to view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at or by sending an email to .
(NYSE:
BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference ) .
Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value.
We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications .A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
Hear from our associates how Broadridge has maintained its culture since the shift to a remote and hybrid working model.
Instagram )
YouTube )
Glassdoor
The Muse )
Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. On and off-site working provides flexibility by balancing the needs of our clients, teams, and associates.
Our Connected Workplace is grounded in the following concepts:
Flexible, Accountable, Connected, and Supported. This approach allows us to achieve business goals while supporting meaningful work-life integration for our associates.
Broadridges high-performance teams thrive in a culture based on trust and mutual respect that emphasizes outcomesrather than how, when, and where work is done.
We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment.As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment.
Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work.
Learn about our DEI Program here ) .
We believe that our associates are among our most important assets. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events.
To enable learning in our Connected Workplace where associates may be working on-site, off-site, or using a hybrid model, Broadridge has redesigned all development programs for 100% virtual delivery.
Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
Salesforce CRM Analyst professionals in New York City
-
Kaitlyn Colón
Co-Producer/Host of Exploring All Avenues Podcast
-
nina nazario
Administrator / Data Analyst
-
Marcia Wilson
Image consultant
-
Siddhant Gangwal
Sports Marketing Professional
-
Arjun Malik
Senior SAP Specialist
-
Liam Milligan
Marketing / PR Professional