Client Service Analyst - New York, United States - Wilson Sonsini Goodrich & Rosati

Wilson Sonsini Goodrich & Rosati

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:

New York
Palo Alto
San Francisco
Washington, D.C.Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial startups to multibilliondollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them.

The firm has approximately 1,200 attorneys in 19 offices: 14 in the U.S., three in China, and two in Europe.

Our broad spectrum of practices and entrepreneurial spirit allow our staff exceptional opportunities for professional achievement and career growth.

The Client Service team at Wilson Sonsini is seeking an Analyst to support the Client Service Program (CSP) in the firm's Business Development department.

This Analyst will work closely with the Senior Client Service Manager to assist with the facilitation of a seamless support model that strengthens trusted-advisor relationships with the firm's strategic clients.

Responsibilities:

Organize and maintain the library of CSP assets, project management trackers, meeting notes, and action items from CSP partner meetings
Maintain the firm's menu of valueadded services for internal and clientfacing use cases
Coordinate with CSP Senior Manager and other staff departments to share new content and updates to existing CSP content
Support and the CSP team in development and implementation of a clientcentric, actionoriented client relationship development plan that pursues strategic priorities, identifies service opportunities, enhances diversity and inclusion, and fosters a trustedadvisor relationship

Qualifications:

Bachelor's degree required.
Strong organizational skills and ability to prioritize and complete simultaneous projects with mínimal supervision.
Ability to work under deadlines with careful attention to detail.
Experience working independently as well as within crossfunctional teams in a collaborative, professional environment.
Strong interpersonal communication skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint). Experience with CRM systems (Salesforce, IntroHive, etc.) a plus.
Sound professional judgment.

San Francisco and Silicon Valley:
$81,600 - $110,400 per year

Austin, Boston, Boulder, District of Columbia, Los Angeles, New York, San Diego, Seattle, and Wilmington: $73,100 - $98,900 per year

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Equal Opportunity Employer (EOE).