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Hermosa Beach

    Wholesale Account Coordinator - Hermosa Beach, United States - Hammitt

    Hammitt
    Hammitt Hermosa Beach, United States

    1 week ago

    Default job background
    Retail
    Description
    • Title: Wholesale Majors Coordinator

    Hammitt Los Angeles is a rising star in the luxury accessories market. Specializing in luxury leather handbags that combine fashion with function, Hammitt handbags and accessories are the fresh, versatile approach to everyday modern style. Designed in Hermosa Beach, California Hammitt's are meant to be worn, felt, and loved for a lifetime. The company is thriving and accelerating beyond a localized label to a prominent fashion brand in the US. The Hammitt brand is well-positioned for continued growth in the years to come with over 800 boutiques and department store locations, three flagship stores in Southern CA, exponential growth online, and international expansion a reality, this is becoming a great American success story.

    "FEEL IT. LOVE IT. HAMMITT."

    Reporting to our Wholesale Majors Account Executive, the Wholesale Majors Coordinator will play a critical role in supporting our wholesale operations by managing relationships with our network of wholesale partners, providing exceptional customer service, ensuring timely and accurate order processing, and facilitating effective communication between internal teams and external partners.

    Responsibilities:

    • Order Processing and Sales Support: Process wholesale orders efficiently and accurately, ensuring adherence to company policies and procedures
    • Assist the Sales team with order inquiries, product information, and sales materials as needed
    • Client Communication: Serve as the secondary point of contact for Wholesale Majors clients, addressing inquiries, resolving issues, and providing outstanding customer service
    • Build and maintain strong relationships with wholesale partners to ensure satisfaction and loyalty
    • Wholesale Marketing: Manage all Wholesale marketing projects from start to finish (This includes but is not limited to ensuring all accounts have their website needs met, and training material for associates)
    • Inventory Management: Monitor inventory levels, product availability, and the the pre booking system by account from start to finish
    • Reporting and Analysis: Generate regular reports on sales performance, inventory status, and other relevant metrics
    • Analyze data to identify trends, opportunities, and areas for improvement, and make recommendations to enhance wholesale operations
    • Prioritizes effectively based on expectations and business goals, assess the importance of tasks and issues, communicating to Senior Manager as appropriate
    • Perform other related duties as assigned

    Core Competencies and Accomplishments:

    • Bachelor's degree in Business Administration, Marketing, or a related field preferred
    • 1+ years of experience in wholesale operations, sales support, or customer service, preferably in the fashion or retail industry, but not required
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
    • NetSuite experience is a plus
    • Takes initiative, detail-oriented with a high level of accuracy in order processing and record-keeping, anticipates and responds quickly to problems and takes appropriate action
    • Displays resourcefulness – responds creatively, practically, and with composure to challenging situations
    • Passion for product, fashion and culture, with a pulse on current and past trends
    • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
    • Excellent communication and interpersonal skills, delivers clear, concise, and well-organized messages, written and verbal with a customer-focused mindset
    • Ability to work independently and collaboratively in a dynamic fast-paced environment

    Hammitt offers a competitive hourly/salary range

    Additionally, the company provides benefits including medical, dental, 401K matching, and PTO

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