-
Customer Service Specialist
1 week ago
Rollins Wilmington, United States** Customer Service Specialist / Administrative Assistant** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO025068 Showing 1 location **Job Details** · **Description** · **At Orkin, our purpose is to help protect the world where we live, work, and pla ...
-
Customer Support Specialist
1 week ago
Xylem Wilmington, United StatesWe're Hiring for a Customer Support Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's mo ...
-
Customer Relations Specialist
2 days ago
Suburban Propane Wilmington, United StatesOverview · We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our ...
-
Customer Experience Specialist
2 days ago
Castle Branch Inc Wilmington, United StatesJob Description · Job DescriptionDescription:Customer Experience Specialist · At CastleBranch, we hire people with passion. From forming groundbreaking ideas, to launching new technology; from lending a hand in our neighborhood, to serving our nationwide community of clients, eve ...
-
Customer Solutions Specialist
6 days ago
AbbVie Hanover, United StatesJob Description · Job DescriptionCompany Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives acr ...
-
Associate Customer Success Specialist
5 days ago
Live Oak Bank Wilmington, United StatesAbout Us · Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and o ...
-
FMLA Customer Experience Specialist
4 days ago
ComPsych Wilmington, United StatesAbout ComPsychComPsych Corporation is the world's largest provider of mental health services and GuidanceResources for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 163 million individuals acros ...
-
FMLA Customer Experience Specialist
3 days ago
ComPsych Wilmington, United StatesAbout ComPsych · ComPsych Corporation is the world's largest provider of mental health services and GuidanceResources for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 163 million individuals a ...
-
FMLA Customer Experience Specialist
5 days ago
ComPsych Wilmington, United StatesAbout ComPsych · ComPsych Corporation is the world's largest provider of mental health services and GuidanceResources for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 163 million individuals a ...
-
Priority Worldwide Hanover, United StatesJob DetailsJob TypeFull-timeHanover, MDDescriptionPriority Worldwide is a full-service logistics provider operating around the globe. Our philosophy is to ensure the Ultimate Customer Experience and facilitate the creation of new, sustainable business through enhanced team cooper ...
-
Sales and Service Specialist
17 hours ago
Fulton Bank Hanover, United StatesThis is a **full-time** career opportunity (approximately 40 hours per week) based out of our **Anne Arundel County** financial center in **Hanover, MD.** Must be available to be scheduled around branch operation hours (no Sundays). · The **Sales and Services Specialist **is resp ...
-
Training Specialist
2 days ago
Intralox Hanover, United StatesIntralox L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a **Training Specialist** at our **Hanover,** **MD** location. · Intralox is a division of Laitram, L.L.C., with an extensive portfolio of inno ...
-
Lead Talent Management Specialist
1 week ago
Maryland Department of Transportation Hanover, United States**OPEN RECRUITMENT** · **Job Specific Recruitment** · - If you have ever taken a flight from BWI Thurgood Marshall Airport; renewed your Maryland driver's license; traveled to an Orioles game on the Light Rail; embarked on a cruise from the Port of Baltimore; received roadside as ...
-
BlueNova Industries Carthage, United StatesTraining as a specialist salesperson in the food industry (focus on bakery) without vocational school · At Backstube Wünsche GmbH in Rinderhofer Breite, 86529 Schrobenhausen - Job-ID SB · Start date Employment typeTraining, full-time · Duration3 yearsWhat will you become? · As a ...
-
Employee Accounting
1 week ago
Phoenix Industries Hanover, United States"Our software solutions and IT consulting services make our customers fit for the future." Behind this statement is a team of around 300 experts at 10 locations in Germany, Poland, and the USA, whose common passion is shaping the digital future. Our clients include major players ...
-
Group Leader Shipping and Customs
1 week ago
Apex Solutions Carthage, United StatesCreating Fascination: Your Responsibilities · - Professional and disciplinary leadership of assigned employees, as well as active participation in daily operations · - Coordination and management of resources in customs and shipping administration · - Participation in personnel a ...
-
Phoenix Innovations Carthage, United StatesExciting, diverse, and always with potential: An apprenticeship at Streck Transport is the perfect start to your professional life. Benefit from the advantages of a large, medium-sized company and gain insights into different areas such as air and sea freight, sales, and billing. ...
-
Product Manager
1 week ago
Crimson Enterprises Hanover, United StatesTasks: · You will work on market and customer needs analysis to identify innovative solutions and continuously develop products · You will conduct market and competition analysis to identify market opportunities and strategically align the product portfolio · You will participate ...
-
Training to become a merchant
1 week ago
SilverLinx Carthage, United StatesJoin our team at R+V General Agency Dirk Ziegler in the Dornhan region and become a part of our Carthage training program for Insurance and Financial Services Sales. · TASKS: · - Get to know our insurance products · - Advise and support the customer base of the general agency - i ...
-
Working student
2 weeks ago
Cascade Enterprises Carthage, AR, United States Freelance**Welcome to WISAG** · one of the **leading service companies** in Germany for the areas of **Aviation**, **Facility**, and **Industry**. More than 50,000 employees are working with us every day. · Our specialists at **WISAG Building and Industrial Services** offer comprehensive ...
Customer Specialist - Wilmington, United States - CarMax
Description
6022 - Wilmington Market Street, Wilmington, North Carolina, 28405
CarMax, the way your career should be
**About this job**
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. Weve become the nations largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
**What you will do Essential Responsibilities**
+ Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
+ Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
+ Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
+ Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
+ Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
+ Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
**Purpose of the role**
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
**Qualifications and Requirements**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Demonstrate exceptional communication skills
+ Display confidence in self, the product and CarMax
+ Ability to build and maintain strong relationships
+ Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
+ Balance the needs of the Customer and the business when making decisions
+ Seek to fully understand and meet Customer needs
+ Create win-win solutions to Customer issues
+ Get work done well, on time and follow the right process
+ Drive work processes and pay close attention to detail
+ Perform multiple duties in a high energy, fast-paced working environment
+ Read, interpret and transcribe data in order to maintain accurate records
+ Lift objects that weigh as much as 25 lbs.
**Education and/or Experience**
+ High School Diploma, or equivalent
+ Sales and customer service experience, in an area such as retail, preferred
+ Valid Drivers License
+ Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
**About CarMax**
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.