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    Office Manager - Seattle, United States - SCI Shared Resources LLC

    SCI Shared Resources LLC
    SCI Shared Resources LLC Seattle, United States

    3 weeks ago

    Default job background
    Description
    Our associates celebrate lives. We celebrate our associates.

    Consider the possibilities of joining a Great Place to Work

    Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation.

    Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.


    JOB RESPONSIBILITIES
    Accounting Function Oversight

    Collections of all accounts receivable

    Verifications and payments of all accounts payable invoices

    Controls of receipt and deposit of cash payments received

    Maintains petty cash account and disburses the same in accordance with company policies and procedures

    Reconciliations of all accounts

    Cash advance checks

    Same Day Check requests

    Bank deposits

    Verifies/audits cash disbursement reports

    Tracks Capital Expenditure Authorizations (CEAs)

    Operational Activities

    Orders supplies for the office and completes inventory counts

    Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets

    Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments

    Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation

    Schedules incoming orders and drivers for the ambulate service

    Completes various funeral/cemetery reports and files accurately

    Supports Sales as necessary requiring an understanding of JD Powers

    Assures compliance with all Company policies and procedures to include

    Sarbanes Oxley (SOX) audit

    Dignity University (DU) training

    Interment Verification Training (IVT) audits

    Day Sales Outstanding's (DSO) related to financial and administrative areas

    Assists in preparing and/or overseeing all funeral/cemetery-related forms

    Reviews time cards and administers corporate payroll policies and procedures


    Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).

    Ensures new associates receive new hire orientation

    Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators

    Maintains vehicle records/licenses

    Processes expense reports

    Updates General Price Lists (GPLs)

    Manages all Alarm Systems (codes, working order, etc.)

    Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed

    Coordinates daily activities with business unit as well as other departments

    Trains associates in the proper administration of policies and procedures

    Services customers by interacting with families in a professional and compassionate manner

    Maintains and updates customer records

    Updates company website with current obituaries and ensures obituaries are placed in newspapers

    Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

    Behaves in a supportive way to enrich the work environment

    Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance

    Performs other duties as assigned


    MINIMUM REQUIREMENTS
    Education

    High school diploma, GED or completion of a diploma-training program at a college or technical school

    Experience

    Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

    Knowledge, Skills and Abilities

    Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

    Excellent communication skills both orally and in writing

    High level of compassion, integrity, and confidentiality

    Problem solving skills

    Ability to multi task and set priorities

    Detail oriented

    Must be flexible and able to function in a face-paced environment


    WORK CONDITIONS
    Work Environment

    Professional Dress is required when in contact with families.

    Work Postures

    Sitting continuously for many hours per day, up to 6 hours per day

    Climbing stairs to access buildings frequently

    Physical Demands

    Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

    Work Hours

    Working beyond "standard" hours as the need arises


    Compensation:

    Salary:
    $25.00/hr. - $29.30/hr.


    Benefits:
    Medical Dental Vision Flexible Spending Accounts (health care and dependent care) Health Savings Account with Company Contribution Sick Leave Short-Term Disability Long-Term Disability Life Insurance Voluntary Accidental Death or Dismemberment Insurance Dependent Life Insurance SCI 401(k) Retirement Savings Plan with Company match Employee Assistance Program

    Postal Code: 98126

    Category (Portal Searching): Operations


    Job Location:
    US-WA - Seattle


    Job Profile ID:
    F00236


    Time Type:
    Full time


    Location Name:
    Forest Lawn Funeral Home, Cemetery & Crematory
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