- Assist the department in managing expectations surrounding pre and post patient care
- Obtain or review all patient demographic information, insurance information, and referral numbers
- Answer multiple telephones for the department and greet visitors and callers
- Work cooperatively with fellow employees to solve problems and enhance practice efficiency
- Provide coverage for co-workers when needed and maintain confidentiality of all information
- High school diploma or equivalent
- Minimum 3 years of relevant experience in a medical office or hospital setting
- Data entry skills with minimal errors
- Effective oral and written communication skills
- Ability to work evenings, nights, and weekends as necessary
- Strong customer service and multitasking abilities
- Mostly working remote
- Responsible for triaging patient-related calls and documenting instructions given by providers
- Coordinate physician's schedule and follow up on all results and referrals
- Submit requests for authorizations/referrals and ensure coordination of physician surgeries and admissions
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Clinical Business Operations Representative - Miami, United States - University of Miami
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Description
Join Our Team at University of Miami!
The Department of has an exciting opportunity for a full-time Clinical Business Operations Representative to work in Miami, Fl. As a team member in this role, you will be instrumental in facilitating the prompt resolution of problems related to pre and post care that arise in daily clinical operations, while also performing general administrative and receptionist functions.
Minimum Qualifications:
Department Specific Functions:
The University of Miami offers competitive salaries and comprehensive benefits, including medical, dental, and tuition remission. Join our team and be a part of South Florida's premier university-based health system, making a difference in patient care and medical education. Become a valued member of a team that represents excellence in teaching, research, and patient care!