Technology Manager - Pekin, United States - Pekin Insurance

Pekin Insurance Pekin, United States

1 week ago

Description

Ready to take the next step in your career? Maybe you're looking for advancement opportunities, a better work-life balance, or just something new and exciting.

At Pekin Insurance, we strive to go Beyond the expected in everything we do.

This is a Hybrid position

Position Overview

The Technology Manager works with business and IT to solve customer and business problems using technology. The Technology Manager will partner closely with the business to set the vision and prioritize product functionality and enhancements. The Technology Manager will also lead and empower product team members to design the best solutions with the customer experience in mind. Technology Managers need to be able to influence and hold the team accountable, as well as colleagues, stakeholders, and key executives, using data and logic.

The Technology Manager will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide their teams on issues related to mission-critical information and software systems.

Essential Job Functions

Responsibilities will include leading industry, market, and customer research, building product strategy and roadmap, acting as a change leader and championing change initiatives, establishing fast feedback loops to learn and accelerate outcomes, aligning and communicating with stakeholders, establish time schedules with engineering, and facilitating cross-team collaboration
Works with designers and developers to build an understanding of customer needs, develop a product roadmap and feature requirements, and execute on that roadmap
Well-versed in the product development cycle from ideation all the way through exploration, execution, and impact
Partners with Business leaders to drive product vision, strategy, and prioritization of work
Holds teams accountable for delivering results in alignment with department and business strategy
Coaches team members on a continuous basis, documents performance evaluations, and performs management duties of staff
Implements and hold teams accountable to functional policies, procedures, enterprise security, IT risk & compliance, and quality assurance best practices
Reviews and analyze existing applications and system effectiveness and then develop and present strategies for leveraging or improving these systems
Responsible for preparing, establishing, and monitoring budgets
Partners with business groups, product teams, and other internal teams in their area of responsibility, and external service providers to establish and manage service level agreements (SLAs) that support business objectives
Partners with Vendor Managers to provide recommendations throughout the vendor negotiations and contract development processes and reviews and reports on vendor performance
Executes appropriate communication, process, and educational plans for mitigating the disruption of change
Manages communications and working relationships between IT and other departments within the organization as well as multiple outside IT service providers
Performs other duties as assigned

Education & Experience

Bachelor's degree or equivalent experience.
At least 3-5 years of direct or indirect leadership experience
2 years working on technology-powered products as either a technology manager, product manager, product owner, engineer, data analyst, data scientist or relative business experience.
Agile and Product Management Experience
Guidewire and Insurance experience preferred
DevOps experience preferred
Experience in an agile environment strongly preferred

Certifications & Licenses

Knowledge, Skills & Abilities

Must have at least three years of direct leadership experience
Exposure to applications that integrate with core systems
Previous experience with document management and content management systems
Understanding of maintaining and upgrading applications
Knowledge of program management and legal requirements for documentation and record retention

Demonstrated knowledge of:

Understands techniques and methods of modern product discovery and product delivery
Multiple functional areas of business - engineering, design, finance, sales, or marketing
Has or develops a deep knowledge of the customer and their needs
Agile and product management methodologies
Domains of any core technologies that the product requires to deliver capabilities

Demonstrated ability to:

Displays a strong passion and enthusiasm for the success of the product and team
Partners and collaborates across the organization to optimize outcomes
Assesses solutions for current and future needs
Works across multiple groups within IT to ensure end-to-end performance
Adapts and embraces change needed to deliver value to the customer
Accountability for product by taking ownership and willingness to do what it takes to deliver on product requirements
Engages stakeholders to support important business decisions
Translates technical language into meaningful, outcome-centric language for customers
Works with business areas to understand needs/requirements with an ability provide innovative solutions
Presents to all levels of management & executive leadership
Empowers employees by promoting trust between team members and stakeholders needed to deliver business outcomes
Manages a team of IT professionals including coaching, development, and performance evaluations.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and content, and participating in professional societies

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