- Strong customer service orientation and possess the ability to establish and maintain cooperative working relationships with faculty, staff, and students.
- Demonstrated skills in personal computer and network systems maintenance using word-processing spreadsheets, database management, communications, programming and systems software. Knowledge of MS operating systems from DOS through Windows 10.
- Ability to evaluate and assess appropriateness and feasibility of new technological developments.
- Working knowledge of cross platform software installation and testing procedures.
- Working knowledge of multimedia workstation configuration in Windows, and input and output devices, especially printers and scanners.
-
IT Support Analyst II
2 weeks ago
ApolloMed Alhambra, United StatesAbout the Role · : The IT Support Analyst II position serves as the initial point of contact for technical support needs within the IT Department. This role is well-suited for individuals with up to 2 years of experience in medium to large-sized firms' IT Departments (750 users ...
-
IT Support Analyst
3 weeks ago
Harvest Technical Services, Inc. Los Angeles, United StatesJob Description · Job DescriptionOnsite: Downtown Los Angeles, CA · Summary: · Were looking for someone who has experience working on an Automatic Dialing System & System Center Configuration Manager (SCCM). · Tasks related to troubleshooting, ordering Yubi Keys, and Docking Stat ...
-
Technical Support Analyst
3 days ago
Wells Fargo El Monte, United StatesAt Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It a ...
-
Endpoint Support Analyst
6 days ago
West Advanced Technologies Alhambra, United StatesEndpoint Operations Support Analyst · Alhambra, CA · 12+ months · Required Skills/Experience: · Knowledge of drive encryption software Knowledge and skills with creating and upgrading software applications for deployment through a software deployment solution. Ideally kno ...
-
Endpoint Support Analyst
3 weeks ago
West Advanced Technologies Alhambra, United StatesEndpoint Operations Support Analyst · Alhambra, CA · 12+ months · Required Skills/Experience: · Knowledge of drive encryption software Knowledge and skills with creating and upgrading software applications for deployment through a software deployment solution. Ideally knowled ...
-
IT Service Desk Support Analyst
1 week ago
ACCO Engineered Systems Pasadena, United States Full timeGeneral Job Description: · Under general direction, the IT Service Desk Support Analyst II performs analytical, technical and the first level of help desk support by providing exceptional customer service. The IT Service Support Desk Analyst II works as part of a team to provid ...
-
Desktop Support Analyst
3 weeks ago
Stone Search Los Angeles, United StatesJob Description · Job DescriptionCompany Description · Direct candidates only * Contract, CTH * USC & Green Card Holders only · Previous experience in law firm or financial industry desired · Job Description · The Desktop Support Analyst is a key member of the End User Computing ...
-
IT System Support Analyst
3 weeks ago
California Community Foundation Los Angeles, United StatesJob Description · Job Description IT System Support Analyst Starting salary range: $87,045 - $95,000/annually · Full-Time, Exempt · This is an in-office position for the first 100 days. Requires in-office work five (5) days per week. Following the first 100 days, staff have the f ...
-
Infrastructure Support Analyst
2 weeks ago
Tria Federal (Tria) Los Angeles, United StatesJob Description · Job Description · Port Hueneme, CA · Full Time · Ability to obtain & maintain Secret* · * US Citizenship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity. Tria Federal (Tria) is unable to spo ...
-
Application Support Analyst
2 weeks ago
Eleven Recruiting Los Angeles, United StatesPOSITION PURPOSE: · The Application Support Analyst is responsible for performing duties relative to fixing application and system problems which includes addressing any incident that is disrupting the application that business users depend upon; primarily, in regards to Yardi, ...
-
Sales Support Analyst
1 day ago
Feit Electric Los Angeles, United StatesFeit Electric is family owned and operated. We offer competitive wages and foster an environment of diverse professionals who are eager to share ideas and innovate. Select from our open positions below and reach out We'd love to hear from you. · Founded and headquartered in Calif ...
-
IT Service Desk Support Analyst
4 days ago
ACCO Engineered Systems Pasadena, United StatesGeneral Job Description: · Under general direction, the IT Service Desk Support Analyst II performs analytical, technical and the first level of help desk support by providing exceptional customer service. The IT Service Support Desk Analyst II works as part of a team to provide ...
-
IT Service Desk Support Analyst
1 week ago
ACCO Engineered Systems Pasadena, United StatesGeneral Job Description: · Under general direction, the IT Service Desk Support Analyst II performs analytical, technical and the first level of help desk support by providing exceptional customer service. The IT Service Support Desk Analyst II works as part of a team to provide ...
-
Applications Support Analyst
2 weeks ago
Cathay Bank Rosemead, United StatesPeople Drive Our Success · Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we prou ...
-
IT Support Analyst
1 week ago
Grimshaw-Architects Los Angeles, United StatesJob Description · Grimshaw is a global architecture and design studio of ideas and invention, driven by a desire to connect people to each other and the world around us. We recognize the urgency of the challenges that face our planet, and our duty to deliver architecture and des ...
-
Service Desk Support Analyst
1 week ago
Highstreet IT Los Angeles, United StatesThe Service Desk Analyst is the central point of contact between the customer and Highstreet's service delivery organization. The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Sett ...
-
IT Support Analyst
1 week ago
Harvest Technical Services Los Angeles, United StatesOnsite: Downtown Los Angeles, CA · Summary: · We're looking for someone who has experience working on an Automatic Dialing System & System Center Configuration Manager (SCCM). · Tasks related to troubleshooting, ordering Yubi Keys, and Docking Station setup. · Knowledge in Se ...
-
EDI Production Support Analyst
3 weeks ago
VLink Inc Los Angeles, United StatesDescription: · EDI Production Support Analyst · Future duties and responsibilities: · Work in an onshore-offshore model, with 4-5 offshore developers. · Work proficiently in EDI Applications Edifecs · Work with Medicaid and Medicare transactions · Follow engineering standard meth ...
-
Intermediate Technical Support Analyst
4 weeks ago
Journal Technologies Los Angeles, United StatesJob Description · Job DescriptionSalary: $55,000 - $72,000 · Who We Are: · At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and ...
-
User Site Support Analyst, Level 2
5 days ago
Saint-Gobain ANAHEIM, United States Paid WorkThe primary role of the User & Site Support Analyst (Level 2) is to support Saint Gobain Employees with day-to-day PC issues and provide support to the service desk.- The User & Site Support Analyst (Level 2) will be responsible for configuring new PC infrastructure equipment, al ...
Senior Support Analyst - Monterey Park, United States - InsideHigherEd
Description
Senior Support Analyst (Req
Under the supervision of the Director of IT Support Services, the Senior Support Analyst maintains the law school technology equipment including desktops, laptops, printers, tablets, etc.. Primarily responsible for providing high level technology systems and support services to the general law school community of faculty, staff and students.
Create and maintain the school's desktop images, administer Active Directory, centrally deploy applications and maintain system and application patches for hundreds of PCs at a time, configure systems, install vendor and third-party software, integrate machines into existing Active Directory network environment, configure home machines, laptops and peripheral devices for remote network connectivity, troubleshoot various end-user technical problems, and provide advanced desktop security support. Work with network engineers to ensure unique needs of end-users are addressed and to enhance technology services for them. Exercise good judgment when evaluating and prioritizing user requests.
Responsible for following up with end-users, tracking unresolved issues, and reporting significant service issues to IT Managers. Assist with the creation and maintenance of user documentation, internal technical knowledge base, and asset management databases of all IT software and hardware resources. Provide user training on various software applications and various hardware devices.
Requirements
Application Instructions
Applicants must submit their qualifications via UCLA's Career Opportunities website at Reference position # 29507 AA/EEO
The complete listing of qualifications is available on UCLA's official job posting.
Required:
Benefits
UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy -