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    Patient Service Representative - Alexandria, United States - Dental One As

    Dental One As
    Dental One As Alexandria, United States

    6 days ago

    Default job background
    Description


    We are looking for a Patient Service Representative in Alexandria, Virginia to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment.

    This person will be a support person to all of the staff members and patients in his/her office.

    They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager.

    All aspects of the job require an exceptional level of customer service and communication skills.
    Responsibilities

    The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
    Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
    Respond to patient questions and or concerns according to DCA Policies
    Answering Telephones
    Scheduling Appointments
    Maintaining Appointment Book
    Confirming Appointments
    Follow up on no shows/cancellation of Appointments
    Register Patients on sign in sheet
    Post charges and payments to patient accounts
    Checking voice-mail on a daily basis
    Maintain a clean and friendly waiting area for patients
    Qualifications

    Experience working in a dental, medical, or other health-care office, preferred
    Knowledge of insurance plans (HMO/PPO), is a plus
    Experience answering telephone
    Must have exceptional customer service skills

    At DCA we don't just accept differences — we celebrate them and recognize the value this brings to our patients and employees.

    DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees.

    We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

    The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today's changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.
    Go further with an Ally
    DCA voluntary supplemental insurance products
    Student loan consolidation
    Paid time off
    Dental office staff positions at aDCAaffiliate


    If you're looking for a position that gives you plenty of room to grow, consider this the ideal place to start.

    Working at Dental Care of Alexandria & McLean in Alexandria, VA


    For us, it's all about helping our allies succeed—whether this means supporting our more than 900 dentists or providing exciting opportunities to work with them, or directly with DCA.

    Discover how much further you can go with a strong ally by your side that shares a vision to advance dental care.

    TreatmentCoordinator


    JOB ID
    Northern Virginia Oral & Maxillofacial SurgeryAssociates

    Woodbridge, VA

    Job details

    View all our job openings or submit your resume and be the first to know when the perfect opportunity comes along.

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