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Syracuse

    Coordinator I, Customer Service - Syracuse, NY, United States - Georgica Auto Group

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    Full time
    Description
    Job Summary

    As a Service BDC Representative, you will be responsible for scheduling appointments, verifying appointments, doing follow up phone calls to confirming customers service exceeded expectations.

    Job Duties
    Following and maintaining relationship with customers
    Monitoring and contacting leads
    Determining each customer's vehicle service needs
    Learning, understanding, and following call and email scripts
    Setting, confirming, and following up on appointments
    Customer satisfaction is a MUST
    Daily Follow up calls
    In this position you will be responsible for, but not limited to:
    Detail Oriented
    Motivated self-starter
    Excellent Communication skills
    Basic Computer Social Media skills is a plus
    Further duties will be discussed at interview
    Available to work flexible hours
    Must be 18 years of age
    Work schedule 7:30am to 4:30pm
    Compensation Range $35, $38,000.00 annually


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