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    Asst. Shift Manager - Greenville, United States - Churchill Downs Inc.

    Churchill Downs Inc.
    Churchill Downs Inc. Greenville, United States

    1 week ago

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    Description

    Assists with the Management activities of the Slot Department in the absence of the Slot Shift Manager ensuring the delivery of excitement and entertainment to all slot guests by the slot employees.


    • Manages the day-to-day operation of Slot service on assigned shift.
    • Monitors appearance of all facilities and service areas and follows up to ensure cleanliness standards are at the highest level.
    • Directly responsible for training slot team members; providing each with the tools and appropriate direction to perform his/her responsibilities.
    • Monitors compliance with all established company, departmental and regulatory agency rules and regulations.
    • Provides training feedback and disciplinary action regarding these rules and regulations.
    • Provides each team member with clear directives needed to meet departmental standards and achieve departmental goals.
    • Maintain security of all games, money and employees.
    • Strives to build and maintain rapport with slot players and handle guest disputes.

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