- Answer telephone calls from customers, shippers, sales reps, and managers and process these calls or direct them to the appropriate party.
- Take sales orders (both internal and external) and enter these orders into the order processing system.
- Produce invoices, bill of ladings, and other documents related to customer orders and inventory transfers shipped to other branch warehouses.
- Complete end of day driver settlements for AR with reconciliation and proof of delivery documentation.
- Hot Shot/Samples documentation, communication, proof of delivery and reconciliation for accounting, completed daily as needed.
- Assist in successfully resolving customer issues (both internal and external).
- Perform basic reporting functions.
- Interact daily with employees and management.
- Assist with day-to-day clerical activities (filing, scheduling, mail distribution, etc.).
- Analyze data and compile statistical information to assist sales management in reaching volume, financial and distribution goals.
- Generate and prepare various sales related reports using Margin Minder, Microsoft Excel, and PowerPoint Programs.
- Maintain internal sales related databases and Excel spreadsheets for current information and accuracy.
- Provide superior customer service to internal and external customers.
- Help coordinate events including monthly sales meetings, supplier meeting, special events, etc.
- High school diploma or General Education Degree (GED)preferred; related experience or training in customer service; or equivalent combination of education and experience.
- Beverage distribution support experience a plus.
- Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
- Excellent communications skills, both written and verbal.
- Must be detail oriented, with problem solving ability, and strong organization skills.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to sit, stand, walk, and uses hands and fingers to operate a keyboard, mouse, telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
- The noise level in the work environment is usually moderate.
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Operations Coordinator - Aiea, United States - The Odom Corporation
Description
Job Details
Description
• Pay range $24.00 per hour Depending on Experience
• $500 Signing Bonus (Paid at 60 days of employment)
• $500 retention bonuses paid at 6-month and 12-month marks of employment
• Up to 128 hours of Paid Time Off Annually to start (13 days)
• 9 Paid Holidays
• Medical, Dental, and Vision Benefits
• 401(k) with Employer match
• Apply today
Job Description
This position provides various clerical, administrative and operational functions supporting the day-to-day activities of this location.
Essential Duties & Responsibilities include but are not limited to:
Job Requirements
Physical Demands
Work Environment
Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more
Background/Drug Screen. EOE.
Qualifications
Skills
Behaviors
:Motivations
:Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
