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    Inside Sales Representative - Chicago, United States - The McAlear Group

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    Manufacturing / Mechanical
    Description

    Join Our Team as a Sales Coordinator!

    Our company is dedicated to building a strong team of individuals who embody the Ideal Team Player qualities. At our company, we value team members who are humble, hungry, smart, safety-minded, quality-minded, and prioritize attendance.

    Key Responsibilities:

    • Handle incoming calls
    • Process customer orders efficiently, with a focus on upselling and cross-selling
    • Update and maintain customer records
    • Respond promptly to customer inquiries and provide necessary information
    • Resolve customer concerns and complaints by collaborating with different departments
    • Provide technical support and assistance with engineering solutions
    • Offer pricing quotes and generate additional sales
    • Qualify leads and participate in relevant trade shows

    Additional Responsibilities:

    • Identify areas for improvement within sales and marketing departments
    • Offer support to colleagues when needed

    Requirements:

    • Demonstrated proficiency in MS Office and Salesforce
    • Excellent communication skills and ability to empathize with customers' needs
    • Self-motivated and able to work autonomously
    • Detail-oriented with strong organizational skills
    • Adaptability to fast-paced environments
    • Team player with exceptional interpersonal skills
    • Brand awareness and product knowledge
    • Proven track record of resolving customer issues efficiently
    • Experience in high-pressure settings
    • Effective time management abilities

    Education and Experience:

    • Preferred: Associate's degree or equivalent work experience
    • Previous 2-3 years of sales experience

    About Us:

    The McAlear Group provides a comprehensive benefits package to eligible employees, including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick leave, and more.


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