- Receives and directs incoming telephone calls politely
- Accurately documents messages and forwards to therapists and personnel in a timely manner
- Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
- Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
- Explains insurance benefits to patients
- Manages cancellation list, filling open slots wherever possible
- Ensures that patients sign in
- Ensures patients present with required referrals
- Generates new patients flowsheets and paperwork
- Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
- Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
- Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
- Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
- Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
- Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
- Schedules follow up appointments as necessary
- Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
- Coordinates administrative supply orders
- Manages the rescheduling of patients when a therapist has a change in schedule
- Performs basic administrative tasks including scanning and faxing documentation
- High School Graduate
- Excellent written and verbal communication skills
- Able to multi-task and capable of remaining calm in a stressful situation
- Able to use a multi-line telephone system and the billing computer program
- Demonstrates keyboard proficiency
- Demonstrates working knowledge of medical terminology
-
Office Services Coordinator
3 weeks ago
James G. Davis Construction Rockville, United StatesDAVIS Construction is the largest general contractor that solely serves the MidAtlantic region, with offices in Rockville, MD and Philadelphia, PA. Voted on by our employees, DAVIS has been consistently recognized as a Best Place to Work by the Washington Business Journal since t ...
-
Legislative Services Coordinator, Grade N17
2 weeks ago
Montgomery County Government Rockville, United States**Legislative Services Coordinator** · **ABOUT THE DEPARTMENT**: · The mission of the **County Council** is to legislate for the peace, good government, health, safety, and welfare of Montgomery County, and establish policies under which a system of public administration and fina ...
-
Office Services Coordinator, Grade 16
3 weeks ago
Montgomery County Government Rockville, United States**This recruitment will establish an Eligible List that may be used to fill current and future vacancies in the Department of Health and Human Services.** · Montgomery County is located adjacent to Washington, DC and with over one million residents, is the most populous County in ...
-
Patient Service Coordinator
2 weeks ago
National Spine And Pain Centers LLC Chevy Chase, United States: · **Reports To**: Center Manager · **Shift Schedule**: Days, 8am - 5pm (varies) · **Job Category**: Administrative · **Job Status**: Non-Exempt · For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through mínimally inva ...
-
Service Coordinator
2 weeks ago
Werres Corporation Frederick, United StatesThe Service Coordinator is a full-time, position in the Service Department. Hours worked are 8:00 a.m. - 5:00 p.m. with one hour for lunch, unless the Manager determines that business needs warrant a different work schedule. · **Primary Responsibilities of the Service Coordinator ...
-
Resident Services Coordinator
3 weeks ago
Fairfield Residential Silver Spring, United States Part time$1,000 First-Year Bonus* · Resident Services Coordinator (Part-Time) · OUR COMPANY: · At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily ...
-
Service Coordinator
3 weeks ago
Interfaith Works Rockville, United StatesSince 1972, Interfaith Works (IW) has been meeting people where they are regardless of their challenges. We provide emergency shelter, supportive housing, essential needs, and employment programs to over 35,000 Montgomery County, MD, residents each year. · Our mission is to suppo ...
-
Service Coordinator
2 weeks ago
Interfaith Works Rockville, United StatesSince 1972, Interfaith Works (IW) has been meeting people where they are regardless of their challenges. We provide emergency shelter, supportive housing, essential needs, and employment programs to over 35,000 Montgomery County, MD, residents each year. · Our mission is to supp ...
-
Service Coordinator
3 weeks ago
Interfaith Works Rockville, United StatesSince 1972, Interfaith Works (IW) has been meeting people where they are regardless of their challenges. We provide emergency shelter, supportive housing, essential needs, and employment programs to over 35,000 Montgomery County, MD, residents each year.Our mission is to support ...
-
Executive Services Care Coordinators
2 weeks ago
DISCOVERY SUPPORT SERVICES Bethesda, United States**Position Description**: · The work involves identifying communication needs and developing informational materials that inform the appropriate stakeholders of the agency's policies, programs, services, and activities, and planning, executing, and evaluating the effectiveness of ...
-
Customer Service Coordinator
3 weeks ago
Royal Appliance Parts & Service Inc Spring, United StatesJob Overview: · **Duties**: · - Answer phone with enthusiasm and professionalism · - Manage and prioritize e-dispatches confirming information sent from manufacturer · - Create and update records ensuring accuracy and validity of information · - Schedule calls using zip code list ...
-
Service Coordinator
2 weeks ago
Interfaith Works Rockville, United StatesJob Description · Job DescriptionSince 1972, Interfaith Works (IW) has been meeting people where they are regardless of their challenges. We provide emergency shelter, supportive housing, essential needs, and employment programs to over 35,000 Montgomery County, MD, residents eac ...
-
Service Coordinator
21 hours ago
Fidelity Mechanical Services Ashburn, United States**Fidelity Mechanical Services**, a premier provider of Mechanical HVAC design, installation, and service in the Mid?Atlantic region, is looking for a ?**Service Coordinator **?to join our?**Ashburn, VA** **?team · **Primary Responsibilities**: · - _Scheduling:_ Coordinate and sc ...
-
Coordinator of Community Services
4 days ago
The Coordinating Center Silver Spring, United States**This is a teleworking position, with the expectation that you will be visiting clients in the community setting in the Montgomery County region.** · **Who We Are** · The Coordinating Center has 40 years of experience supporting children, youth, adults and seniors with complex m ...
-
Residential Service Coordinator
1 week ago
HARTWOOD FOUNDATION Fairfax, United StatesJob Summary: · Hartwood Foundation is seeking a dedicated Residential Service Coordinator to ensure the overall wellbeing of our service recipients. To act as a liaison to medical practitioners, pharmacies and suppliers; provide support/assistance to service recipients and staff ...
-
Customer Service Coordinator
3 days ago
Royal Appliance Parts & Service Inc Spring, United StatesJob Overview: · **Duties**: · - Answer phone with enthusiasm and professionalism · - Manage and prioritize e-dispatches confirming information sent from manufacturer · - Create and update records ensuring accuracy and validity of information · - Schedule calls using zip code list ...
-
Service Coordinator I
3 weeks ago
Disability Services Washington, United StatesThe first screening of applicants will take place within ten (10) business days of the posting of this vacancy announcement. The position is open for 90 days. · **INTRODUCTION** · This position is located in the Department of Disability Services, Developmental Disabilities (DDA), ...
-
Service Coordinator I
3 weeks ago
Disability Services Washington, United StatesIf you like to stay busy and immersed in cultural activities, then Washington, DC is the place to be Museums, restaurants, great climate, green space and job opportunities are among the many positives of living in the Nation's Capital. Not to mention the residents of the District ...
-
Client Services Coordinator
1 week ago
JOHN AKRIDGE CO LLC Washington, United StatesAkridge is a full-service commercial real estate company and a prominent investor and developer in the Washington, DC and North Carolina regions. We invest in, develop, and manage commercial real estate, from office buildings to mixed-use space. Since our founding in 1974, Akridg ...
-
Manager, Service Coordination
2 weeks ago
Humana Washington, United States**Become a part of our caring community and help us put health first***: Humana Healthy Horizons in Virginia is seeking a Manager, Service Coordination (Manager, Care Coaching) who will lead teams of Service Coordinators (Care Coaches) responsible for the oversight of evaluation ...
Patient Service Coordinator - Rockville, United States - Aligned Orthopedic Partners
Description
Who we are:Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Patient Service Coordinator.
What you will do:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
