Jobs
>
Beverly Hills

    Spa Director - Beverly Hills, United States - SkyBridge Luxury & Associates

    SkyBridge Luxury & Associates
    SkyBridge Luxury & Associates Beverly Hills, United States

    1 week ago

    Default job background
    Description

    SkyBridge Luxury & Associates is currently seeking an experienced Director of Spa & Wellness to join an Ultra-Luxury Resort in the Los Angeles area. If you're passionate about delivering exceptional spa experiences and have a proven track record in luxury hospitality, we want to hear from you

    ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS

    A day in the life of our Director of Spa & Wellness ... demands high levels of energy in order to keep up. They need consistency even though the days are never alike, and creativity to tackle daily adventures. Listing all of the tasks that our Director of Spa & Wellnessr accomplishes would be lengthy but the list below is essential to know.

    To ensure consistency, our Director of Spa & Wellness is provided with specifics on how we care for their department and our hotel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    • Our Director of Spa & Wellness is responsible for being a brave and passionate leader who provides oversight of job responsibilities, performance expectations, client service standards, and hotel policies and procedures to their direct reports during their day. This will include providing memorable moments and emotional connections with the team, clients, and guests by ensuring proper input of information into the guest information management system and providing open communication. They will also train, assess employee performance, and develop guest service initiatives and wellness goals to guide staff in goal achievement to ensure our guests receive nothing but the best and healthiest experience.
    • Sometimes our guests have special requests involving inquiries, complaints, spa treatments, and even special occasions. Most of these requests are fulfilled by our Director of Spa & Wellness
    • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Director of Spa & Wellness is relied upon to report these and work with several other positions to correct them.
    • Communication is what keeps our departments running perfectly. Our Director of Spa & Wellness must communicate with other departments and extended hotel teams in order to ensure the alignment remains.

    Operational

    • Attend Leadership meetings and participate in projects as required.
    • Ensure all equipment is maintained and in good working order
    • Maintain professional relationships with suppliers and providers
    • Implement a clearly established opening and closing procedure and other procedures as required for the therapy team

    Financial

    • Interpret financial reports and provide insight on the story behind the figures.
    • Implement opportunities for managing operational costs and boosting the bottom line.
    • Develop procedures for accurate inventory control and monitoring.
    • Comply with purchasing standards for professional and retail products.
    • Administer staff and client scheduling for maximum revenue generation and profitability.
    • Research and make recommendations for alternative treatment and product partners.

    Marketing

    • Support the Spa by staying on top of Spa industry trends.
    • Consistently develop and grow retail sales through training tools and monitoring.
    • Ensure the Spa's appearance is in line with maximum buyer impact.
    • Work with the Culinary team to create a wellness identity for the Hotel.

    Customer Service

    • Anticipate, identify, and ensure customer needs are being met at all times.
    • Obtain guest feedback from verbal inquiries, monitor feedback, and respond when required.
    • Develop and deliver credible, competitive, value-plus service to the customer.
    • Guide the team to become caring problem solvers, cooperative, accommodating, and fair.
    • Exhibit a professional attitude, diplomacy, and an ability to handle difficult situations.
    • To complete duty manager walk rounds and checks sheets when required

    People & Culture

    • Assist with recruiting, trade testing, interviewing, and hiring.
    • Implement ongoing skills training to ensure service standards are being upheld.
    • Perform PDP review and follow through on action plans.
    • Demonstrate an exceptional level of professionalism to inspire the spa team.
    • Create a motivating environment of sincerity, warmth, and fun for the team

    Flexibility

    • Along with your main duties, you may be asked to complete other tasks as and when necessary and reasonably required

    · You may on occasion be required to adjust your hours of work to cover the hotel's needs

    QUALIFICATIONS & DESIRABLES

    • All of our employees are ambassadors of our Vision, Values, and culture. Our Director of Spa & Wellness does this with all they do.
    • English is the primary language used in our hotel. Our Director of Spa & Wellnessr must feel comfortable communicating in this language.
    • Attention to detail is critical for this role.
    • We pride ourselves in nurturing an environment where Working Together is a must. Our Director of Spa & Wellness is our biggest champion of this.
    • Our hotels operate nonstop, this requires flexibility from everyone on the team.
    • CIDESCO, CIBTAC,BTEC or equivalent
    • Previous management experience
    • Five-star operations experience would be ideal
    • Good understanding of Spa reception operations
    • In-depth knowledge of multiple treatments and product houses
    • Understanding of Health & Safety within a Spa environment
    • Experience with Spa computer reservation systems
    • Ability to train others
    • Leadership skills
    • Knowledge of Budgets and P&L
  • FAIRMONT

    Director, Spa

    1 week ago

    FAIRMONT Long Beach, United States

    **Company Description** · Fairmont Breakers Long Beach will revive one of California's best-known and beloved luxury hotels. Originally opened in the roaring twenties as a lavish hotel on the waterfront, The Breakers was a sought-after destination for world-famous stars. The hist ...

  • Bella Skin Institute

    Esthetician/Spa Director

    2 weeks ago

    Bella Skin Institute Calabasas, United States

    Job Description · Job Description · Esthetician/ Spa Director · We are an upscale cosmetic dermatology practice located in Calabasas looking for a licensed esthetician to join our team to manage our Spa/esthetic department. Duties include but are not limited to promoting esthe ...

  • True Jewel Cosmetic Center

    Social Media Manager and Content Creator

    3 days ago

    True Jewel Cosmetic Center Culver City, United States

    True Jewel Cosmetic & Plastic Surgery center is a medical spa and plastic surgery clinic located in the heart of Culver City. We are currently seeking a talented content creator and social media director to fill in a **full time position** here at our office. This will be 100% in ...

  • New School for Child Development

    Program Supervisor- Wraparound

    1 week ago

    New School for Child Development Culver City, United States

    **F**ounded in 1975, The Help Group is the largest**, most innovative and comprehensive nonprofit of its kind in the United States serving children with special needs related to autism spectrum disorder, ADHD, learning disabilities, developmental delays, abuse and emotional probl ...

  • Jonathan Club

    Food and Beverage Supervisor

    1 week ago

    Jonathan Club Santa Monica, United States

    : · Jonathan Club is an upscale, members-only, private club located in Santa Monica on the beach. · Club facilities include food & beverage outlets both casual and fine dining, luxurious meeting spaces, and a state-of-the-art athletics facility featuring wellness programs and spa ...

  • Santa Monica Proper

    Assistant Director People

    5 days ago

    Santa Monica Proper Santa Monica, United States

    Santa Monica Proper Hotel · Santa Monica Proper marries the elevated design of Kelly Wearstler with a 1920's landmark building and new contemporary architecture. There are 267 guest rooms and suites, many with terraces, embody the relaxed sophistication of the California lifestyl ...

  • Regent

    Restaurant Bartender

    1 week ago

    Regent Santa Monica, United States

    **About Us**: · Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. · Located steps from the famed Santa Monica Pier, the resort will c ...

  • Regent

    Emerald Connect Agent

    2 days ago

    Regent Santa Monica, United States

    **About Us**: · Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. · Located steps from the famed Santa Monica Pier, the resort will c ...

  • Regent

    Lead Barista

    1 week ago

    Regent Santa Monica, United States

    **About Us**: · Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. · Located steps from the famed Santa Monica Pier, the resort will c ...

  • Regent

    Restaurant Host/hostess

    1 week ago

    Regent Santa Monica, United States

    **About Us**: · Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. · Located steps from the famed Santa Monica Pier, the resort will c ...

  • Regent

    Barista - Santa Monica Beach Opening 2024

    4 days ago

    Regent Santa Monica, United States

    **About Us**: · Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. · Located steps from the famed Santa Monica Pier, the resort will c ...

  • Regent

    Restaurant Server

    1 week ago

    Regent Santa Monica, United States

    **About Us**: · Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. · Located steps from the famed Santa Monica Pier, the resort will c ...

  • Regent

    Restaurant Server Assistant

    1 week ago

    Regent Santa Monica, United States

    **About Us**: · Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. · Located steps from the famed Santa Monica Pier, the resort will c ...

  • Regent

    Restaurant Captain

    1 week ago

    Regent Santa Monica, United States

    **About Us**: · Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. · Located steps from the famed Santa Monica Pier, the resort will c ...

  • Los Angeles Homeless Services Authority

    Supervisor, Access

    1 week ago

    Los Angeles Homeless Services Authority Los Angeles, United States

    The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people's lives. If you are mission-driven, dedicated to ...

  • Para Los Niños

    Supervising United Mental Health Promoter

    15 hours ago

    Para Los Niños Los Angeles, United States

    Position Overview · The Supervising Mental Health Promoter will report to the Mental Health Clinical Supervisor and will work in collaboration with the MHCS to supervise and coordinate the work of UMHPs and Senior UMHP and provide support and administrative oversight in SPA 4 (Tr ...

  • Los Angeles Athletic Club

    Club Director

    1 week ago

    Los Angeles Athletic Club Los Angeles, United States

    For more than 143 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind, and spirit of its members. Our private club includes state-of-the-art athletic and spa facilities, award-winning restaurants, bars, luxury meeting rooms, ...

  • Los Angeles Athletic Club

    Club Director

    1 week ago

    Los Angeles Athletic Club Los Angeles, United States

    **Description**: · For more than 143 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind, and spirit of its members. Our private club includes state-of-the-art athletic and spa facilities, award-winning restaurants, bars, lux ...

  • Santa Monica Proper

    Human Resources Manager

    5 days ago

    Santa Monica Proper Los Angeles, United States

    Santa Monica Proper Hotel · Santa Monica Proper marries the elevated design of Kelly Wearstler with a 1920's landmark building and new contemporary architecture. There are 267 guest rooms and suites, many with terraces, embody the relaxed sophistication of the California lifestyl ...

  • Hilton

    Assistant Director of Human Resources

    1 week ago

    Hilton Los Angeles, United States

    Assistant Director of Human Resources - Conrad Los Angeles · Be a part of the newest luxury hotel in downtown LA, As part of the highly anticipated billion-dollar project,, this is the 7th Conrad Hotel in the U. S. and the 1st in California. · Located in the most exciting state-o ...