Club Director - Los Angeles, United States - Los Angeles Athletic Club

Mark Lane

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Mark Lane

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Description

For more than 143 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind, and spirit of its members.

Our private club includes state-of-the-art athletic and spa facilities, award-winning restaurants, bars, luxury meeting rooms, special event rooms, 72 hotel rooms, and an array of social, business, and athletic events.


Join our team We have an immediate openings for individuals who are committed to elevating the member and guest experience to fill the position of an Full Time Club Director.


Job Summary


This position contributes to the success of Los Angeles Athletic Club ("Company") by creating positive experiences for every member and guest who visits the club by supporting all aspects of the business in conjunction with the property Managing Director.

The Club Director oversees service standards, operational efficiency, member and/or guest experience, staff retention and optimal profit is met at the Salt Hotels property.

Including day-to-day staff management, the Club Director is also an ambassador for the Salt Hotels brand and fully embraces our mission & values, support staff, member, and guest experience.

As a Club Director, you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member and/or guest satisfaction.

A successful Club Director will collaboratively partner with the Managing Director to develop goals and actionable items required to optimize performance and profitability.


Responsibilities:


  • Strategic business partner and influential leader who communicates effectively with internal and external stakeholders by assessing business objects and delivering an elevated, approachable, and profitable experience that is consistent and regularly assessed for improvement and innovation.
  • Work closely with Managing Director to assess and develop operational goals based on weekly, daily, and quarterly business performance reviews.
  • Execute action plans on time and budget to support business improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff
  • Collaborative partner to all leading head office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and associate/member retention through Employee Experience, Recruitment, Marketing, PR, and Social,
  • Influential leader and decision maker that supports, guides, develops and implements policies, procedure, and systems to improve business operations, service, retention and over all experiences that have been outlined by the Managing Director
  • Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, and athletics.
  • Oversee, participate, support, and make recommendations for ongoing club programs with continuous improvement in networking.
  • Assist with interviewing all new fitness and membership prospective hires (internal/external) and adhere to Employee Experience policies while positively provide support to the team in terms of growth, development, and success planning
  • Monitor, assess, report, and develop action items to support service trends, guest/member.
  • Innovator and influencer with previous experience managing fitness operations that focus on service and providing top quality experiences through health and wellness.
  • Additional duties as necessary and assigned.
  • We offer excellent Full Time Benefits Packages _
- _Paid Time Off (PTO) & Holiday Pay_
- _Medical, Dental, Vision, Life Insurance, and many other ancillary and life wellness benefits._
- _401(k) Plan with employer match_
- _Complimentary Associate Meal per shift_
- _Professional development and opportunities to grow within a well-respected company_
- _Hotel Room Discounts, Associate Company Paid Parking, and more_
- _Professional development and opportunities to grow within a well-respected company_


Pay:
Annual Salary $140,000.00 USD

Pre-employment background check required, and drug screen may apply.

We are an equal opportunity employer; all individuals are encouraged to apply.

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