- Utilize vendor management database to add, maintain, track, and organize third-party vendors to ensure all required documents are uploaded and updated at all-time
- Maintain strong working relationships with vendors, and provide excellent service to internal and external partners
- Initiate vendor evaluation, coordinate set-up process and manage ad hoc requests,
- Board potential vendors and ensure they meet requirements prior to conducting business
- Coordinate the review, approval, and execution of various Agreements with Legal and the management team
- Request, review, verify and monitor contract terms, business license, insurance, and other documentation for each vendor
- Prepare monthly summary and status reports on active and prospect vendors
- Maintain User access lists, audit User access quarterly and add or remove access as required
- Perform annual due diligence on vendors as defined in the policies
- Assist in the vendor onsite inspection/audit as needed
- Other duties and responsibilities as assigned
- Proficient interpersonal, verbal, and written communication skills.
- Excellent organization and time-management skills.
- Strong attention to detail and solving skills.
- Ability to follow written and verbal directives.
- Ability to work independently.
- Demonstrate a high level of reliability and job-stability.
- High-school diploma or equivalent required (college degree or coursework preferred).
- Minimum of 2 years in a customer focused or administrative position required (vendor management experience preferred).
- Basic computer skills required: Outlook, Excel and Word.
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Vendor Management Specialist - Irving, United States - Servicing Solutions
Description
About the OrganizationServicing Solutions is on a mission to redefine portfolio servicing for good by changing the transactional client experience to one that is more collaborative, relational and transparent. Outsourcing relationships have shifted from the genuine, face-to-face relational and transparent way of doing business, to a very sterile, transactional and number-based system. As big companies bought up smaller ones, impersonal call centers with one-size-fits-all solutions quickly transitioned, almost unnoticeable, to become the norm. The human element of empathy and a commitment to unfaltering standards of customer service dwindled away into the past. At Servicing Solutions, we dare to imagine, experiment and innovate to deliver the kind of superior service we like to receive ourselves. Our goal is simple - to bring that experience, ingenuity, talent, analytics and a technological advantage to an industry ready for change.
We are proud of our diverse and inclusive workforce. Our executive management team averages 25+ years working together. We have serviced portfolios experiencing hyper growth and have turned around many underperforming portfolios. We leverage our experience to implement best practices with an appropriate blend of new and emergent technologies, balanced with genuine, face-to-face interaction. As a result, our clients benefit from a fresh approach to loan servicing focused fully on the overall customer journey and the bottom line.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
TITLE: VENDOR MANAGEMENT SPECIALIST
The position of a Vendor Management Specialist is to provide assistance organize and manage the company's third-party vendor process, as well as new and existing third-party relationships. This position includes researching and gathering the appropriate information to accurately assess the vendor's risk level, completing the vetting process to approve the vendor, and working with legal and respective management team to approve and execute agreements. Candidates should be self-motivated, well organized and demonstrate exceptional written and verbal communication skills. This position reports to the Manager of Vendor Management.
EXAMPLES OF TASKS
Vendor Managment Specialist
Position Requirements
REQUIREMENTS
1
Open Date
4/26/2024
Location
Texas
Exempt/Non-Exempt
Non-Exempt
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
This position is currently accepting applications.
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