-
Account Management Specialist Associate
1 week ago
Vistra Irving, United StatesThis position is responsible for account management within the Consultant Support Team. This includes strong relationship building engagements with our consultants that provide them with the education, motivation, and encouragement to grow their Ambi Management, Specialist, Assoc ...
-
Associate Compliance Specialist Internship
2 weeks ago
Wellfit Technologies Inc. Irving, United States InternshipSHIPWellfit Compliance Specialist Internship: Shaping the Future of Compliance and Risk Management · Job Type: Internship · Pay: $ $25.00 per hour · Expected hours: 28 per week · About the Internship: · Wellfit invites motivated individuals to apply for the Compliance Specialist ...
-
Account Management Specialist Associate
1 week ago
Vistra Corporate Services Company Irving, United StatesIf you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. · Job Summary · This position is responsible for ac ...
-
Associate Compliance Specialist Internship
3 weeks ago
Wellfit Technologies Inc. Irving, United States InternshipSHIPJob Description · Job DescriptionWellfit Compliance Specialist Internship: Shaping the Future of Compliance and Risk Management · Job Type: Internship · Pay: $ $25.00 per hour · Expected hours: 28 per week · About the Internship: · Wellfit invites motivated individuals to apply f ...
-
ECMO Specialist RN
5 days ago
Baylor Scott & White Health Irving, United States Full timeJoin Baylor University Medical Center as a Registered Nurse and be part of something better · ECMO ICU Opportunities · The ECMO ICU is looking for experienced ECMO Specialist RNs who strive to deliver the highest quality care for our ECMO population. Come join our ELSO Platinum ...
-
rn ecmo icu
5 days ago
Baylor Scott & White Health Irving, United States Full timeJoin Baylor University Medical Center as a Registered Nurse and be part of something better · ECMO ICU Opportunities · The ECMO ICU is looking for experienced ECMO/CVICU RN's who strive to deliver the highest quality care for our ECMO population. Come join our ELSO Platinum Cent ...
-
Sales Associate
4 days ago
Ace Hardware Irving Irving, United StatesPosition Summary · The primary responsibilities of the part-time Sales Specialist position are to provide amazing customer service, generate sales, provide product knowledge and support, and support the store management teams priorities of the day. Additionally, the Sales Special ...
-
Associate Tech Specialist
1 week ago
Keylent Inc Dallas, United StatesAssociate Tech Specialist MAHIN-JOB-33345 · Job Title: Sr. Data Analytics · Job Type: Any · Location : Dallas , TX (Onsite) · Experience : 5 + Years · Details Job Qualifications: Minimum of 4 years of experience delivering data solutions on a variety of data warehousing platforms ...
-
Associate Tech Specialist
6 days ago
Keylent Inc Dallas, United StatesAssociate Tech Specialist MAHIN-JOB-33345 · Job Title: Sr. Data Analytics · Job Type: Any · Location : Dallas , TX (Onsite) · Experience : 5 + Years · Details Job Qualifications: · Minimum of 4 years of experience delivering data solutions on a variety of data warehousing p ...
-
Associate Tech Specialist
2 weeks ago
Keylent Inc Dallas, United StatesAssociate Tech Specialist TECHM-JOB-29849 · Location: Dallas TX · Skill: Apache Maven-1 · High-level job responsibilities: · You will help build the technologies that enable millions of Americans to connect and converse with information and · one another. You will work in a com ...
-
Associate Tech Specialist
2 weeks ago
Keylent Inc Dallas, United StatesAssociate Tech Specialist TECHM-JOB-29849 · Location: Dallas TX · Skill: Apache Maven-1 · High-level job responsibilities: · You will help build the technologies that enable millions of Americans to connect and converse with information and · one another. You will work in a ...
-
Associate - Placement Specialist
3 weeks ago
WTW inc. Dallas, United StatesThis is a hybrid position allowing for flexible working. Candidates located in the following locations will be considered: · Austin, TX, Denver, CO, Houston, TX, Irvine, CA, Seattle, WA or Tempe, AZ · Collaborate in the financial and associated funding strategy for group medical, ...
-
Associate - Placement Specialist
3 weeks ago
Willis Towers Watson Dallas, United StatesThis is a hybrid position allowing for flexible working. Candidates located in the following locations will be considered: · Austin, TX, Denver, CO, Houston, TX, Irvine, CA, Seattle, WA or Tempe, AZ · Collaborate in the financial and associated funding strategy for group medical, ...
-
Associate Tech Specialist
1 week ago
APN Consulting Dallas, United StatesJD: · High-level job responsibilities: · You will help build the technologies that enable millions of Americans to connect and converse with information and · one another. You will work in a complex, fast paced and highly elastic environment that provides opportunities to · navig ...
-
Manager Human Resources
4 days ago
Republic National Distributing Company Grand Prairie, United StatesRepublic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, ...
-
Pricing Specialist
4 days ago
Republic National Distributing Company Grand Prairie, United StatesRepublic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, ...
-
Associate Customer Support Specialist
6 days ago
The Boeing Company Dallas, United StatesJob Description · At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment f ...
-
Associate Customer Support Specialist
3 days ago
The Boeing Company Dallas, United States**Job Description** · At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environme ...
-
Vice President, Supplier
4 days ago
Republic National Distributing Company Grand Prairie, United StatesRepublic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, ...
-
Associate Specialist, Customer Operations
1 week ago
Analog Devices Dallas, United StatesAnalog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized facto ...
Account Management Specialist Associate - Irving, United States - Vistra Corporate Services Company
Description
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
This position is responsible for account management within the Consultant Support Team. This includes strong relationship building engagements with our consultants that provide them with the education, motivation, and encouragement to grow their Ambit Independent Consultant business. Account Management Specialists will provide a performance quality analysis of the consultant's position and present opportunities for financial growth/promoting to the next level. This requires an engaging personality, attention to detail, and a high level of research to resolve customer and consultant inquiries while foreseeing and proactively preventing future issues.Job Description
Key Accountabilities
*Acquire necessary information from customers, consultants, and systems to understand the nature of the inquiry, work through ambiguity to determine the best course of action *Responsible for resolving complex customer/consultant questions, issues, or complaints through in-bound/out-bound call support in a positive and professional manner *Performs account analysis including case reporting for adjustments, refunds, commissions errors or account sponsorship changes *Responsible for de-escalating complaints with customers and consultants while complying with all company, legal and regulatory guidelines *Identifies, analyzes, and reports on the root causes of customer and consultant issues and provides resolution *Identifies, records, and reports any widespread issues to the appropriate business partners to enhance consultant experience *Identifies best practices and educates customers and consultants to mitigate future customer/consultant escalationsEducation, Experience, & Skill Requirements
*1 year of job-related experience performing issues resolution, account management, customer service, or in-bound phone support*Bilingual (English/Spanish) mandatory
*Strong verbal and written communication skills
*Ability to read, analyze, interpret, and take actions/base decisions from/on complex documents and apply company policy
*Strong Microsoft Office skills and proficiency
*Experience with market-related transactions; Texas Electric Market and ERCOT preferred
*Available to work a full-time schedule at the designated work site (40 hours weekly) - currently can include a rotating schedule of Monday - Friday between the hours of 8:20 A.M. - 5:30 P.M., and Saturday 9:50 A.M. - 5:00 P.M.
*High School Diploma or GED equivalent Key Metrics *Must meet acceptable attendance and punctuality *Meet or exceed monthly QA Consultant Experience score *Meet or exceed monthly QA Job Knowledge / Resolution score *After successfully attending 5 - 6 weeks of training, must be able to demonstrate mastery in course material by obtaining an 80% or above in the final assessment. "
Job Family
MarketingCompany
TXU Retail Services CompanyLocations
Irving, Texas Texas We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today If you currently work for Vistra or its subsidiaries, please apply via the internal career site.It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.