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Salt Lake City

    Specialist I, Testing Services - Salt Lake City, United States - Salt Lake Community College

    Salt Lake Community College
    Salt Lake Community College Salt Lake City, United States

    1 week ago

    Default job background
    Part time
    Description

    Under limited supervision, the Test Proctor's responsibilities include welcoming and checking in test candidates, verifying ID, and administering a variety of exams.

    The proctor also monitors candidates during testing.

    The proctor works and interacts effectively with students, instructors, and College staff to create a secure, efficient and courteous testing environment.

    Essential Responsibilities and Duties


    • Greet tester and verify ID
    • Provide instructions to student regarding his/her test.
    • Seat candidate and launch test.
    • Proctor test, including monitoring candidate via video surveillance.
    • Maintain the cleanliness of testing area.
    • Answer phone.
    • Operate office equipment.
    • Work with and protect confidential information.
    • Operate electronic mail and messaging systems.
    • Accurately organize and file test materials in both paper and electronic formats.
    • Look up student and other information in College Information System (Banner).
    • Enforce required policies and procedures firmly and courteously.
    • Provide accurate and consistent information in a clear and articulate
    manner.


    • Provide excellent customer service to all visitors to the testing center.
    • Assist departmental personnel with other duties as needed.
    Essential Responsibilities and Duties Continued Minimum Qualifications


    • High school diploma or GED equivalent
    Preferred Qualifications

    1 Year of College.

    1 Year office, reception, or customer service experience

    Experience working with confidential information

    Familiarity with SLCC a plus.

    Knowledge, Skills & Abilities

    Basic computer skills

    Excellent communication skills, both oral and written (ability to read, speak and write English)

    Maintain confidentiality of sensitive information

    Excellent organizational skills

    Dependability and reliability a must

    Must be detail-oriented and committed to accuracy.

    Must have excellent communication skills, both oral and written (ability to read, speak and write English).

    Must possess ability to establish rapport with a wide variety of people/clients (students/staff/faculty).

    Must be team-oriented and possess the ability to follow written and oral instructions effectively.

    Able to anticipate needs and manage time wisely.

    Ability to perform duties with limited supervision.

    Ability to manage conflict in a calm and effective manner.

    Must be proficient in Microsoft Office software.

    Must be familiar with general office methods and techniques including filing systems.

    Knowledge of College policies, procedures, operations, and information system helpful.


    Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.

    Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

    Non-Essential Responsibilities and Duties Special Instructions

    Hours are Monday - Thursday 2:00 pm - 8:00 pm and Fridays 12:30 pm to 5:00 pm.

    Hours may vary due to college needs and will be required to cover periods of high testing volume, staff absences, etc.


    • Must be available to work scheduled hours
    SLCC Highlights

    Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state.

    We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates.

    Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities.

    SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

    Salt Lake Community College seeks and values contributions from each

    community member and welcomes new and diverse perspectives. A respectful work

    environment is its top priority; academic excellence and lasting transformation

    come about when diverse voices can speak and collaborate freely. As an emerging

    HSI, SLCC leads the state with the highest enrollment of students from the

    Latinx/a/o community. SLCC is committed to serving diverse students and being a

    model for inclusive and transformative education.

    FLSA Non-Exempt SLCC Information

    Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination.

    The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

    SLCC is a participating employer with Utah Retirement Systems ("URS").

    This position may require the successful completion of a criminal background check.
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