
Nancy Dubois
Tourism / Travel / Hospitality
About Nancy Dubois:
Successful customer service representative with nineteen years of personal and business travel experience. Proficient in Sabre Interact from new bookings and necessary changes and cancellations. Recognized for my passion regarding the travel industry and exceptional attention to detail. A dynamic learning instructor specializing in imparting knowledge and creating opportunities for employee growth and increased productivity. Marathon runner.
Experience
JetBlue Airways 2005 to present. Customer service specialist for 7 years, interline and codeshare specialist. Proficient in Saber Interact, experience in Sabre Red and Native Sabre. Strong communication skills through teaching Sabre Interact to new and existing employees, and through email and chat. Excellent understanding of Microsoft Office Suite, including Teams. Team player and SME (Subject Matter Expert) for JetBlue instruction and design.
Education
On the job training is my most relevant education. Learning from trainings and colleagues is immeasurable.
Bachelors Degree in Communications from Brigham Young University.
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