-
Quality Assurance Supervisor
2 weeks ago
LSG Sky Chefs Des Plaines, United StatesWe are seeking a passionate and experienced Quality Assurance Supervisor to join our team and play a vital role in upholding our commitment to excellence. In this leadership position, you will be responsible for overseeing all aspects of our quality assurance program, ensuring co ...
-
Quality Assurance Supervisor
2 days ago
Panek Precision Northbrook, United StatesLarge Northbrook based automotive manufacturer specializing in CNC and multi-spindle precision machining is seeking a Quality Assurance Manager/Supervisor. · - Managing a Quality team · - Dealing with customer issues and complaints · - Developing and executing control plans and P ...
-
Quality Assurance Supervisor
1 week ago
Promo Builder Chicago, United StatesThe role of the Quality Assurance Supervisor is to lead the Quality Assurance team and directly support and contribute to the Customer Experience strategy and customer centric culture. The role communicates and delivers work to align the Company's mission, vision and culture in a ...
-
Quality Assurance Supervisor
1 day ago
Promo Builder LLC Chicago, United StatesThe role of the Quality Assurance Supervisor is to lead the Quality Assurance team and directly support and contribute to the Customer Experience strategy and customer centric culture. The role communicates and delivers work to align the Company's mission, vision and culture in a ...
-
Quality Assurance Supervisor
1 week ago
Promo Builder LLC Chicago, United StatesJob Description · Job Description · The role of the Quality Assurance Supervisor is to lead the Quality Assurance team and directly support and contribute to the Customer Experience strategy and customer centric culture. The role communicates and delivers work to align the Compa ...
-
Quality Assurance Supervisor
2 weeks ago
Bobak Sausage Company Chicago, United StatesSUMMARY · Ensures the food safety and product quality by monitoring the operational processes for compliance with the procedures to include, but not limited to SSOP, GMP, HACCP and SQF programs. Supervise the Quality Assurance technicians. · ESSENTIAL DUTIES AND RESPONSIBILITIES ...
-
Quality Assurance Supervisor
2 days ago
Promo Builder LLC Chicago, United StatesJob Description · Job Description The role of the Quality Assurance Supervisor is to lead the Quality Assurance team and directly support and contribute to the Customer Experience strategy and customer centric culture. The role communicates and delivers work to align the Company' ...
-
Assurance, Audit Supervisor
1 week ago
MGO Chicago, United StatesOverview: · We believe that human care comes first. Only when our talent thrives can they deliver their very best to our clients. We are honored to serve agents of change in culture-shaping industries including cannabis, sports and entertainment, technology and state and local g ...
-
Energy Services Quality Assurance Supervisor
2 weeks ago
Community and Economic Development Assoc Chicago, United StatesJob Description · Job DescriptionSummary/Objective · Under the direction of the Training and Quality Manager, the Quality Supervisor manages and coordinates the activities of Quality Specialists to ensure Energy Services internal and external teams are achieving quality objective ...
-
Homeward Chicago, United StatesHomeward is a technology-enabled healthcare provider delivering quality, affordable and comprehensive care to those who don't have it. Starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare ...
-
Homeward Chicago, United StatesHomeward is a technology-enabled healthcare provider delivering quality, affordable and comprehensive care to those who don't have it. Starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare ...
-
Quality Assurance Supervisor
2 weeks ago
JobSquad Staffing Solutions Broadview, United StatesROLE AND RESPONSIBILITIES: · Supervise, direct, evaluate, and assist subordinates in their daily performance by setting goals and objectives. · Possess a working knowledge of and ability to train on Statistical Quality Control and Statistical Process Control. · Assist in the day- ...
-
Quality Assurance Supervisor
1 week ago
JobSquad Staffing Solutions Broadview, United StatesROLE AND RESPONSIBILITIES: · Supervise, direct, evaluate, and assist subordinates in their daily performance by setting goals and objectives. · Possess a working knowledge of and ability to train on Statistical Quality Control and Statistical Process Control. · Assist in the day ...
-
Quality Assurance Supervisor
2 weeks ago
JobSquad Staffing Solutions Broadview, United StatesROLE AND RESPONSIBILITIES: · Supervise, direct, evaluate, and assist subordinates in their daily performance by setting goals and objectives. · Possess a working knowledge of and ability to train on Statistical Quality Control and Statistical Process Control. · Assist in the d ...
-
Quality Assurance Supervisor
1 week ago
JobSquad Staffing Solutions Broadview, United StatesROLE AND RESPONSIBILITIES: · Supervise, direct, evaluate, and assist subordinates in their daily performance by setting goals and objectives. · Possess a working knowledge of and ability to train on Statistical Quality Control and Statistical Process Control. · Assist in the day ...
-
Full Time Housekeeper
6 days ago
Beacon Care Center Chicago, United States Full time**SUMMARY: SHIFT AVAILABLE 11AM-7PM ** · ***The Housekeeper is responsible to keep the facility clean, safe in accordance with current federal and state standards and comfortable manner. · **ESSENTIAL DUTIES AND RESPONSIBILITIES**: · - Clean, wash, sanitize, and/or polish bathroo ...
-
La Semilla Instructor
1 week ago
NEW LIFE CENTERS OF CHICAGOLAND NFP Chicago, United States**Position Summary** · The Instructor position is part-time, 25 hours per week (non-exempt) and will primarily take place at our Little Village or Humboldt Park locations. The Instructor is responsible for the planning and implementation of our high-quality after-school programmi ...
-
Director, Patient Financial Services
2 weeks ago
Shirley Ryan AbilityLab Chicago, United StatesBy joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curi ...
-
Laboratory Supervisor
1 week ago
Swiss Steel Holding AG Chicago, United StatesFinkl Steel is one of the world's leading manufacturers of forging die steels, plastic injection mold steels, die casting tool steels, forged alloy bar, and custom open die forgings. Finkl Steel is a member of international Swiss Steel Group and manufactures products at three pro ...
-
Supervisor Aircraft Maintenance
2 weeks ago
Southwest Airlines Chicago, United States**Department**: Technical Operations · Our Company Promise · We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines ...
Energy Services Quality Assurance Supervisor - Chicago, United States - Community and Economic Development Assoc
Description
Job DescriptionJob Description
Summary/Objective
Under the direction of the Training and Quality Manager, the Quality Supervisor manages and coordinates the activities of Quality Specialists to ensure Energy Services internal and external teams are achieving quality objectives.
The Quality Supervisor will be responsible for leading the efforts for Standard Operations Procedure standardization and completions, process improvements, quality audits of Energy Services tasks, and supplemental departmental training initiatives.
Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Handles and resolves critical issues, prepare management reports, and oversee Quality Specialists performance.
Monitors team attendance records, vacation and staffing
schedules/forecasts.
Coordinate the design, delivery, and continuous improvement of quality initiatives.
Design, build and maintain suitable tools to support quality assurance assessments.
Reviews quality reports and collaborates with stakeholders provide solutions to trends.
Ensures Quality Specialists are trained and equipped to apply quality assurance standards and procedures to SOP and or work instruction development.
Collaborate with Training and Quality Manager to assess quality goals for the team and the tools and or report to track progress.
Direct writing and review of Standard Operating procedures (SOPs) to ensure compliance, efficiency and clarity.Develop monthly reports showing audit performance and improvement opportunities.
Develop new methods to resolve problems determined during QA activities.
Ensures program activities complies with LIHEAP program policies and procedures manuals and other quality assurance standards.
Collaborates with Training Supervisor to review and launch supplemental training and/or resources to internal teams based on quality audit assessments.
.Perform other related tasks or duties as required or assigned.
Competencies
Excellent verbal/written communication skills and effective interpersonal and organizational skills proven in a team environment.
Strong customer service skills, including the ability to remain flexible and calm in high pressure. or continually changing situations.
Proficiency with Microsoft Office Suite and web-based applications.
Knowledgeable about drafting, interpreting, and implementing quality assurance standards and procedures.
Attention to detail and the ability to maintain a high level of confidentiality and professional conduct.
Strong organizational and planning skills
Process Improvement experience preferred.
Experience leading, motivating, and training team members.
Ability to handle and manage multiple projects simultaneously through a systematic approach.
Proven strong problem-solving skills and root cause analysis.
Supervisory Responsibility
This position supervises the Quality Specialists within the Energy Services Program.
Required Education and Experience
Associate degree and 2 years of supervisory experience or
3+ years of experience in a supervisory role.
Proficient in Microsoft:
Word, Excel, Access and other web-based computer applications.
Preferred Education and Experience
Bachelor's degree in business administration or a related field.
Minimum of 2 years of experience in Energy Assistance Programs or relevant social service operations.
Bilingual
Additional Eligibility Qualifications
None.
W ork Environment
This job operates sixty percent of the time in a professional office environment with controlled noise levels and temperatures. Forty percent of this job operates in the training and monitoring field monitoring staff. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for longs periods of time; use hands to finger to operate a computer keyboard; handle or feel objects; reach with hands and arms; climb stairs; balance; or stoop; talk or hear.
The employee must occasionally lift or move up to 20 pounds.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Expected Hours of WorkDays and hours of work are normally Monday through Friday, 8:30 a.m. to 5 p.m.; however, the schedule may change based on program needs; some weekends may be required.
Travel
Travel is primarily local to various CEDA Partner Sites within the Cook County area. This position will also require some travel outside the Cook County area for meetings and trainings. The ability to secure and maintain a reliable vehicle, a valid driver's license and auto insurance is required.
AAP/EEO Statement
CEDA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, CEDA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CEDA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of CEDA's employees to perform their job duties may result in discipline up to and including discharge.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.#J-18808-Ljbffr