- Prepares and maintains complete, accurate patient examination records including film, requisitions, and exam reports; receives x-ray films from physician offices and hospital departments; files patients' films in proper folder; communicates radiologist preliminary interpretation on outside of film jacket; maintains patient film jackets in numerical order in the fileroom.
- Assists the radiologist by responding to various requests addressing all aspects of radiology records, including patient history, follow-up reports, and charge discrepancies; maintains museum file information.
- Responds to walk-in and phone inquiries for radiology records and reports from internal and external medical personnel, physicians, patients, and insurance companies; assists physicians in locating diagnostic films and reports; pulls records for patients as requested; deciphers physicians orders and diagnosis as requested; performs diagnostic imaging film copying procedures; retrieves patient computer records to obtain requested information as needed. Confirms film identification for patient name, type of imaging examination, and correct number of films. Prepares and mails patient records subpoenaed for court cases.
- Sorts and distributes transcribed reports; safeguards confidentiality of records according to state and federal regulations and department/hospital policy. Confirms patient identification for record release according to proper procedure.
- Receives STAT films and forwards to appropriate radiologists or deciphers radiologists interpretation and responds by phone to appropriate party.
- Serves as a fileroom librarian; files returned examination records to appropriate patient files; maintains file of film records from other institutions. Mails films from outside facilities back to appropriate destination.
- Tracks released films and reports to ensure that they can be located and are returned to the file room within 24 hours; ensures unread films are given to the appropriate radiologist for timely interpretation. Monitors the return of films from the Emergency Room, Surgery, nursing units, and physician offices; logs return date and files returned film in proper folders.
- Assumes lead position as required in the absence of the Team Facilitator; assists with orientation of new employees.
- Prepares films for patients scheduled for surgery; delivers films to Surgical Department. Prepares outpatient surgery films for pick-up. Prepares films requested for special exams, i.e. IVP, angiograms, tomograms, mammograms, etc.
- Performs archival film purge per legal and departmental retention policy.
- Promotes teamwork and good interpersonal relationships.
- Adheres to all Northwest Community Hospital standards, policies, and procedures.
- Knowledge of medical terminology is desired at time of hire; must complete medical/radiology course within first year in position if not completed prior to hire.
- The organizational skills necessary to maintain files in a timely and orderly manner and prioritize and perform a variety of detail-oriented tasks essential to department operations while handling multiple interruptions; must be flexible.
- The interpersonal skills necessary to interact tactfully with hospital staff, patients, physicians, and insurance providers.
- The analytical skills necessary to locate films and the mathematical ability to file numerically.
- The ability to use a computer for the retrieval of data.
- The ability to learn medical and radiology specific terminology.
- The ability to use good judgment and maintain a high degree of confidentiality.
- The ability to use a computer to perform the representative functions and competencies of the job as defined by the Radiology Department.
- Moderate physical effort. Requires continuous standing or walking. Requires frequent lifting or moving of average weight material such as xray films in difficult work positions, i.e. bending and reaching to obtain files. Requires occasional lifting or moving heavy weight material.
- Flow of work and character of duties requires part normal and part concentrated attention.
- Conditions are acceptable. At least one disagreeable element or hazard, i.e. heavy x-ray films, is continuously present in the environment. Highly stressful environment at times due to the volume and urgency of requests.
-
Customer Support Associate
2 weeks ago
Business Management Firm Rosemont, United StatesWe are located right outside of Chicago and are looking for the next great addition to our Customer Support Associate team. Our firm specializes in conceiving unmatched customer experiences and enhancing our client's brand awareness. We have been fortunate enough to work directly ...
-
Customer Support Associate
5 days ago
SNAP Diagnostics Vernon Hills, United StatesSnap Diagnostics is seeking a talented individual to join our team of Customer Support Associates. As part of our Support team, you will provide first-line phone support to patients and medical providers using our home sleep test. Customer communications may include assisting pat ...
-
Donor Support Associate
2 weeks ago
International Fellowship of Christians and Jews Chicago, United States(Chicago/Hybrid) The Donor Support Associate will interact directly with our donors through the donor call enter, responding to their inquiries, accepting donations, resolving concerns, and briefly praying with them for prayer requests. Your ability to attentively serve the needs ...
-
Sales Support Associate
1 week ago
Edward Don & Company Woodridge, United States**Sales Support Associate**: · 3722BR · Customer Service · Regular · **SUMMARY** · Responsible for supporting sales representatives and customers by providing information on availability of merchandise, prices, etc., and entering orders into the SAP computer system. · **ESSENTIAL ...
-
Customer Support Associate
1 week ago
Lessen Chicago, United StatesLessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all ...
-
Radiology Support Associate
2 weeks ago
Northwest Community Hospital Arlington Heights, United StatesShift: Full time, Days, Weekend as needed, 40 hrs/week * *Shift hours: 6:00am - 2:30pm Reporting to the Director of Radiology/Imaging with accountability to the team facilitator and team, is responsible for creating patient files and monitoring and maintaining patient records in ...
-
Customer Support Associate
1 week ago
At Home Stores LLC Arlington Heights, United StatesJob Description · $ /hour · The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. · Key Roles and Resp ...
-
Technical Support Specialist Associate
5 days ago
Northwestern University Evanston, United StatesCompletes general tasks to aid in the ongoing support of workplace endpoint technology. Carries out procedures to ensure that all products and services meet organization standards and user requirements. Assists in the installation, maintenance and testing of workplace endpoint te ...
-
Client Services Support Associate
1 week ago
Shaker Recruitment Marketing Oak Park, United States**Company Description** · What we do at Shaker matters. We help to connect people with jobs. A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right the rig ...
-
Support Associate
1 day ago
Chico's FAS, Inc. Schaumburg, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Assistant Store Leader
5 days ago
Kroger Arlington Heights, United StatesLearn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related dutie ...
-
Guest Service Representative
2 weeks ago
MainStay Suites Chicago Northbrook Wheeling Wheeling, United States**Looking for someone to work 3pm to 11pm.** · **Would you like to join an incredible team of hotel ambassadors and work in a respectful and progressive environment that values what people bring to the team?** · Then you might be our next Guest Services Representative Our GSR is ...
-
Moving Associate
4 days ago
Lutheran Life Communities Arlington Heights, United States**Start a new career as a Moving Associate, helping seniors move from one home to their next home at Lutheran Life · - MySolutions Senior Move Management** · At The Lutheran Home, you will start a satisfying career in a faith-based, mission driven organization where our team memb ...
-
Moving Associate
4 days ago
Lutheran Life Communities Arlington Heights, United States**Start a new career as a Moving Associate, helping seniors move from one home to their next home at Lutheran Life · - MySolutions Senior Move Management** · At The Lutheran Home, you will start a satisfying career in a faith-based, mission driven organization where our team memb ...
-
Moving Associate
1 week ago
Lutheran Life Communities Arlington Heights, United States**College Students · - Welcome to Apply Start a new career as a Moving Associate, helping seniors move from one home to their next home at Lutheran Life · - MySolutions Senior Move Management** · At The Lutheran Home, you will start a satisfying career in a faith-based, mission d ...
-
Assistant Community Association Manager
1 week ago
McGill Management, Inc. Arlington Heights, United States**JOB DESCRIPTION** · Job Title: Assistant Community Manager · Department: Assistant Community Management · FLSA Status: Non-Exempt · **SUMMARY** · The Assistant Community Manager is responsible for supporting the Community Managers and providing professional communication and gu ...
-
Pick/pack & Dispatch Assistant
2 weeks ago
Avantis Education Inc Arlington Heights, United States**Pick/Pack & Dispatch Assistant** · **$35,000 - $40,000 (experience dependent)** · **Full time, temporary for 2 months initially (permanent to be considered)** · **On-site based role** · **What you'll love about this role** · A fantastic opportunity has arisen to join a very suc ...
-
Administrative Assistant/coordinators
1 week ago
broadleaf Wheeling, United StatesWe are looking for **Coordinators in Wheeling, IL.** · **This is a fully onsite position.** · **Pay: $23-$25 hourly** · **Direct Placement** · **Job Duties**: · - Coordinate day-to-day front office operations which includes: reception, phones, mail, administrative support, projec ...
-
Human Resources Coordinator
2 weeks ago
Acara Solutions Wheeling, United StatesHuman Resources - Site Coordinator · Wheeling, IL. · Job Duties: · - Coordinate day-to-day front office operations which includes: reception, phones, mail, administrative support, projects, meeting coordination, etc. · - Provide administrative support including but not limited to ...
-
On-site Community tion Manager
20 hours ago
Associa Arlington Heights, United StatesAssocia Chicagoland is looking for a qualified Licensed on-site Community Association Manager (CAM) in Arlington Heights, IL, to join our team. As an on-site CAM, you will work closely with our clients and vendors and partner with other Associa departments. To be successful in th ...
Radiology Support Associate - Arlington Heights, United States - NCH
Description
Shift:
Full time, Days, Weekend as needed, 40 hrs/week
Shift hours: 6:00am - 2:30pm
Reporting to the Director of Radiology/Imaging with accountability to the team facilitator and team, is responsible for creating patient files and monitoring and maintaining patient records in the Radiology Department.
Retrieves records and reports as requested by internal and external medical personnel, physicians, patients, legal inquiries, and insurance companies. Releases medical records according to state and federal regulations and hospital and departmental policy.1. The level of knowledge normally obtained through the completion of four years of high school .
PHYSICAL REQUIREMENTS:
WORKING CONDITIONS:
In January 2021, Northwest Community Healthcare (NCH) joined NorthShore University HealthSystem, which is now NorthShore – Edward-Elmhurst Health.
The NCH Arlington Heights campus features a 509-bed hospital with a Level II Trauma Center, Level III Neonatal Intensive Care Unit and a dedicated pediatric acute care center.
Throughout the northwest suburbs, NCH has 23 doctor's offices; five immediate care centers; seven physical rehabilitation sites; and 13 lab locations.
NorthShore – Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.
Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit , , and .