Client Services Support Associate - Oak Park, United States - Shaker Recruitment Marketing

Shaker Recruitment Marketing

Verified Company

Oak Park, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Description
What we do at Shaker matters. We help to connect people with jobs.

A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right the right places, with the right messages.

That takes smarts and creativity. Ideas and innovation. That takes great people of many talents. And that is exactly what we have at Shaker. There's so much we can accomplish together.
Join us.

The Client Support Associate will provide day-to-day client service and support to ensure the effective execution of customer objectives in order placement, processing, verification and reporting.

The position encompasses data entry, administration, order tracking and billing related duties.

Operate as primary support for assigned clients
Field and process client requests
Juggle multiple clients and project priorities simultaneously
Create orders and manage through to final sales approval, ensuring a high level of detail and accuracy
Track orders to ensure client approvals are received prior to deadline
Submit forms for all internal and reporting requests, providing accurate and comprehensive details required to receive the best possible client deliverable
Followup with departments to ensure requested deadlines are met
Manage passwords and reporting for client contracts and ensuring reports are pulled in a timely and detailed fashion as expected by the client
Attend all agency media/vendor presentations
Execute media plans and media agreements/orders as directed by the Client Consultant
Prepare proposals with media recommendations/pricing
Identify growth opportunities to share internally
Maintain current workinprogress records and archives of past project information as appropriate
Manage all client billing requirements and inquiries cost centers, POs, AR reporting, etc.
Assist accounting team in timely retrieval of invoices

Qualifications

BA or equivalent professional experience
Talent Acquisition or recruitment industry background a plus
Excellent, proactive communication skills
Detail oriented, highly organized and exceptional followthrough
Strong work ethic
High competency level on computer and software skills compatible with job responsibilities
Proficient in Filemaker, MS Office, Excel
Thrives in highpressure, highvolume situations
Tools: Filemaker, Microsoft Office Suite,Tableau

Additional Information
All your information will be kept confidential according to EEO guidelines.