- Lead and inspire the front office team to provide exceptional guest service, creating a welcoming atmosphere from check-in to check-out.
- Foster a guest-centric culture by setting high service standards and ensuring team members understand and embody the importance of guest satisfaction.
- Contribute to pre-opening activities, including staff recruitment, training, and the implementation of front office procedures to ensure a seamless and positive guest experience from day one.
- Oversee the smooth and efficient check-in and check-out process, ensuring accuracy in guest information and billing.
- Address and resolve any guest concerns or issues promptly and professionally.
- Conduct regular training sessions to enhance the skills and knowledge of front office staff.
- Motivate and mentor the team, encouraging a positive and collaborative work environment.
- Build strong relationships with guests, anticipating and exceeding their needs to enhance their overall experience.
- Implement guest feedback mechanisms and take proactive measures to address comments and suggestions.
- Work closely with housekeeping, maintenance, and other departments to ensure coordinated efforts for guest satisfaction.
- Proven experience in a front office supervisory role within the hospitality industry, with a focus on guest service.
- Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
- Excellent communication and problem-solving abilities.
- Detail-oriented, organized, and capable of handling multiple tasks simultaneously.
- Familiarity with hotel reservation systems and other front office software.
- Pre-opening experience in a hotel setting is highly desirable.
-
Office Supervisor
3 weeks ago
Raby Institute for Integrative Medicine Chicago, United StatesJob Description · Job DescriptionREPORTS TO: Practice Manager/Administrator · PURPOSE: The Office Supervisor supports the practice administrator and providers and is responsible for the daily supervision of front office and clerical support. Organizes workflow and ensures that em ...
-
Office Supervisor
2 weeks ago
Raby Institute for Integrative Medicine Chicago, United StatesJob Description · Job Description · REPORTS TO: Practice · Manager/Administrator · PURPOSE : The Office Supervisor supports the practice administrator and providers and is responsible for the daily supervision of front office and clerical support. Organizes workflow and ensure ...
-
Office Supervisor
2 weeks ago
Raby Institute for Integrative Medicine Chicago, United StatesJob Description · Job Description · REPORTS TO: Practice · Manager/Administrator · PURPOSE : The Office Supervisor supports the practice administrator and providers and is responsible for the daily supervision of front office and clerical support. Organizes workflow and ensur ...
-
Assistant to the Office Supervisor
3 weeks ago
Strategic Employment Chicago, United StatesJob Description · Job DescriptionStrategic Employment Partners (SEP) is seeking a full-time Assistant to the Operations Supervisor. We are a leading staffing provider of tech professionals We're looking for someone with a positive attitude, hardworking and who enjoys working clos ...
-
Front Office Supervisor
2 weeks ago
Omni Hotels & Resorts Chicago, United StatesThe role of the Front Office Supervisor is to work in Front Desk and Guest Services areas to ensure all Omni policies, procedures, and standards are met as well as train, develop and motivate staff. Responsibilities To be thoroughly acquainted with a Office Supervisor, Supervisor ...
-
Front Office Supervisor
2 weeks ago
Maverick Hotels & Restaurants and United Professional Staffing Chicago, United StatesJob Description · Job DescriptionMaverick Hotels and Restaurants is a free-thinking organization that challenges the process, shakes up the industry and brings unparalleled results to our projects by offering a stage for our team members to express their individual genius and uni ...
-
Supervisor Office Services
2 weeks ago
CommonSpirit Health Chicago, United States**Overview** · CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one o ...
-
Front Office Supervisor
3 weeks ago
Swissotel Chicago, United StatesJob Description · Job Description Company Description · Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, · Vitality , our Swissôtel Chicago family is united by a common vision to re- ...
-
Office Services Supervisor
1 week ago
Williams Lea Group Limited Chicago, United StatesWilliams Lea is hiring for an Office Services Supervisor for our Chicago office to work Monday to Friday 8:00 am to 5:00 pm Pay: $56,160/year. Benefits:Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401 Operations Supervisor, Supervi ...
-
Front Office Supervisor
2 weeks ago
Spanish Peaks Mountain Club Chicago, United StatesLive Your Passion. Add Your Magic. · At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If ...
-
Front Office Supervisor
2 weeks ago
Accor Chicago, United StatesCompany Description · Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality , our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our ...
-
Front Office Supervisor
2 weeks ago
Montage Hotels Chicago, United StatesLive Your Passion. Add Your Magic. · At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If ...
-
Front Office Supervisor
3 weeks ago
Omni Hotels Chicago, United StatesLocation · Chicago Hotel · Sweet Home for sure... Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to na ...
-
Front Office Supervisor
1 day ago
Hotel Leveque Chicago, United StatesHampton Inn / Homewood Suite by Hilton Chicago Downtown West Loop · Insurance enrollment available from DAY 1 · Paid time off available from DAY 1 · Holiday pay available from DAY 1 · Hotel and travel discounts at worldwide destinations · Professional development and promotion op ...
-
Front Office Supervisor
3 weeks ago
Omni Hotels Chicago, United StatesLocation · Chicago Hotel · Sweet Home for sure... Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to na ...
-
Supervisor Office Services
1 week ago
CommonSpirit Health Chicago, United StatesOverview: · CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out ...
-
Housekeeping Office Supervisor
6 days ago
AccorHotel Chicago, United StatesCompany Description · Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnifice ...
-
Housekeeping Office Supervisor
2 weeks ago
FAIRMONT Chicago, United StatesJob Description · Job DescriptionCompany Description · Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renow ...
-
Front Office and Communications Supervisor
3 days ago
HILTON Chicago, United StatesThe beautiful **_Hilton Chicago_** , in the heart of the windy city, is currently hiring aFront Office & Communications Supervisor to join our talented team\ · A Front Office & Communications Supervisor is responsible for leading and supervising the Front Office and Communicatio ...
-
HILTON Chicago, United StatesThe beautiful **_Hilton Chicago_** , in the heart of the windy city, is currently hiring aFront Office & Communications Supervisor to join our talented team\ · A Front Office & Communications Supervisor is responsible for leading and supervising the Front Office and Communication ...
Front Office Supervisor - Chicago, United States - Maverick Hotels & Restaurants and United Professional Staffing
Description
Maverick Hotels and Restaurants is a free-thinking organization that challenges the process, shakes up the industry and brings unparalleled results to our projects by offering a stage for our team members to express their individual genius and unique talents.
We strive for the Maverick spirit of substance over form, bringing the creativity and talent of inspired individuals together to accomplish great things.
Come join us - become a MAVERICKRole:
Front Office Supervisor - Chicago, IL
Hampton Inn & Suites Illinois Medical District UIC is a newly established hotel strategically located in the heart of the bustling Medical District.
Our hotel is committed to providing exceptional hospitality services tailored to meet the unique needs of medical professionals, patients, and their families.
We aim to create a comfortable and welcoming environment that promotes rest, relaxation, and rejuvenation.We are seeking a passionate and experienced Front Office Supervisor with a strong focus on guest service to join our team.
The ideal candidate will play a key role in shaping the guest's experience, ensuring that every interaction is characterized by warmth, efficiency, and genuine care.
Prior pre-opening experience in the hospitality industry is highly desirable.What You'll Do:
Guest-Centric Leadership:
Pre-Opening Activities:
Check-In/Check-Out Process:
Team Development:
Guest Relations:
Collaboration with Other Departments:
Who You Are:
How to Apply:
If you possess the required qualifications and are enthusiastic about shaping the guest experience in our new hotel, please submit your resume and cover letter to Ensure to include "Front Office Supervisor Application" in the subject line.
We look forward to welcoming passionate individuals to our team#J-18808-Ljbffr