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    Automotive Service Manager - Newport News, United States - EasyCare Recruiting

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    Description

    Automotive Service Manager


    Classic Nissan of Newport News

    We are on the lookout for an Automotive Service Manager who is ambitious and dedicated to their career in this competitive industry. If you have a strong desire to assist customers, a deep commitment to customer service, and the ability to lead a successful service team, then this opportunity is tailor-made for you.

    Essential Duties and Responsibilities:
    • Ability to oversee multiple locations
    • Train Advisors to warmly welcome every customer entering our facility and treat them with the utmost respect
    • Train Advisors to propose the most suitable solution for repairing customers' vehicles in a clear and understandable manner
    • Effectively manage the store's workflow
    • Train Advisors to skillfully promote our services while upholding honesty and integrity
    • Maintain a positive team atmosphere consistently
    • Handle phone communication professionally to foster long-term relationships with customers
    • Supervise and guide employees
    • Set monthly and yearly business goals
    • Represent yourself in a professional manner that mirrors the quality of our organization
    • Always demonstrate honesty and integrity
    • Direct, coordinate, and engage in customer service activities as needed
    • Ensure all work is carried out according to specifications
    • Provide assistance to other employees when required


    Requirements

    Education and/or Experience Preferences:
    • Five years of relevant experience and/or training, or a similar combination of education and experience
    • Completion of an industry-recognized service training program is also desirable, though not mandatory

    Certificates, Licenses, and Registration Preferences:
    • Valid driver's license
    • Evidence of minimum state-required insurance for personal vehicle
    • Acceptable driving record for our current insurance provider

    Benefits

    Compensation
    • Compensation is performance-based and competitive within the retail automotive market
    • We provide excellent benefits

    • Our company upholds a firm stance on equal employment opportunity for all employees. We recruit, train, promote, and reward employees based on their personal and professional skills and potential for growth, without regard to various characteristics protected by law.



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