Antara Dutta

Senior leader accomplished in platform, product, marketing, and people management driving growth and transformation in investments ranging from $100M to $250M. Expertise in strategic planning, innovation, transformation, portfolio management, and change management. Proven ability to achieve 10-20% top-line improvements through initiatives with diverse stakeholder buy-in. Proficient in building, retaining, and managing large global organizations (30+ Teams).

Strategic Planning | Product Management | Portfolio Management

Roadmap Development | Platform Modernization | Product Launch

OKR Management | Data Analysis | Agile Delivery | Risk Management

People Management | Change Management | Engagement Management

CAPITAL ONE, New York, NY

Senior Director, Products & Platforms May 2021 – Present

Orchestrated Customer Correspondence Transformation: $150M

Led Cloud Modernization, Channel Orchestration, Customer Journey Design, Embedded Compliance Automation, and Third-Party Optimization Initiatives (22+ teams, 15+ Platforms, 45+ Vendors, 25B+ Documents, 5+ LOB Span)

Modernized Core Banking Processor: $100M

Accelerated Multi Platform consolidation into a single enterprise processing framework (20+ Teams, 3+Platforms, 200+ Capabilities, 3+LOB Span)

Transformed Product Strategy and Product Lifecycle Management: 800+ FTE

Established Data driven decision making across initiative lifecycle management with sophisticated change management methods 

PAYPAL, New York, NY

Global Transformation Director November 2019 – May 2021

Led Marketing Strategy and Planning Transformation: $750M; 

Prioritized strategic investments across Consumer and Small Business Segments to optimize Global Campaign execution; Elevated Marketing ROI from 2.2 to 3.5

Established Marketing as a Product with Campaign and Chanel Automation:$10M

Led global cross-functional teams across 40+ Agencies for Creative & Brand Management, Paid and Owned Media Platforms, Measurement and Attribution (Azure, AWS, Google Cloud Platform, Salesforce); Reduced Agency Costs by 20%

BARCLAYS, Wilmington, DE

Portfolio Change and Delivery Director (Contract) March 2012 – July 2019

Realtime Payment & Credit Product Management: $8M

Modernized multi-vendor and multi-platform legacy solution to deliver real time payments with enhanced credit risk decision management (ROI 10% Reduction in Credit Loss, TSYS, Experian, Visa, MasterCard)

Platform Migration and Scale: $6M

Expanded Processing capacity by 17% to make data real time (5000+ function points with a team of 200+ members across 15+ Agile Teams, TSYS)

Marketing Transformation with Aprimo- Investment: $4M

Automated Marketing Segmentation operations with large analytical data sets all channels and products (ROI - 20% Cycle time gain)

Lending Product Modernization: $5M

Transformed Transaction Pricing and loyalty capabilities across lending products to improve margins by 5% post regulatory changes

Card Processor Migration Management: $11M

 Led 25+ Teams to migrate 20M Card Member portfolio seamlessly from 50+ legacy applications across 40+ Vendors and Partners, 100+ internal interfaces, 300+ customer service functions to a singular cloud-based processor (TSYS)

FOUR QUAD, Philadelphia, PA

Managing Director March 2011 – March 2012

Funded and founded, $2.5M Integrative Healthcare Center and Digital Platform for Ayuvia

DELOITTE, Philadelphia, PA

Strategy Executive October 2010 – March 2011

Elevated E-business readiness for banking client by 5% for Social Payments HUB

Calibrated commercial leaser for 99% compliance in acquisitions, mergers, and regulatory changes

Engineered credit card issuer’s top 30 risk management functions to cut losses by 15%

JP MORGAN CHASE, Wilmington, DE

First Vice President/Director June 2003 – October 2010

Product Development - Investment: $10M

Expedited product development initiatives by 20% with vetted innovation methods

Improved new product launch velocity by 10% with adoption of disruptive MarTech capabilities

Enriched revenue forecasting to limit variance below 3%with composite analytics for $400M portfolio

Channel Marketing - P&L: $300M

Scaled revenue from $200M to $300M with Cross Sell and Upsell across print and voice channels

Pioneered “test lab” (FTE-100) to incubate 4 Cross LOB marketing and servicing strategies per quarter

Merger and Acquisition Product Consolidation - Program Investment: $5M

Modernized and Digitized promo and penalty pricing across- card operations, internet group, shared services, campaign management, and compliance to lower OPEX by 10%

Loyalty Product Standardization - Program Investment: $2M

Led transformation programs to simplify loyalty solutions for 70M Card members across JPMorgan, Chase, Bank One and First USA legacy platforms into a single consolidated construct to elevate NPS by 4%

Centralized 30+ ancillary loyalty service providers into single application to decrease Run the Engine costs by 20%

Bachelor of Science in Computer Science & Business

Texas A&M University, College Station, TX