Jobs
>
Customer Service Representative
>
Cleveland

    Customer Service Representative - Cleveland, United States - Kurtz Bros Inc.

    Kurtz Bros Inc.
    Kurtz Bros Inc. Cleveland, United States

    5 days ago

    Default job background
    Description

    Job Description

    Job DescriptionBenefits:
    • Return Bonus
    • 401(k)
    • 401(k) matching
    • Employee discounts
    • Flexible schedule
    • Paid time off
    • Training & development

    At Kurtz Bros. WE MAKE THE GOOD EARTH BETTER. Family owned and operated for 75 years, we pride ourselves in WASTE TO REUSE, and keeping our environment GREEN. We are looking for highly motivated, outgoing individuals to join our Kurtz family, where you are more than just an employee, you are truly a member of the family.

    We hire at our eight store locations: Avon, Akron, Hudson, Garfield Heights, North Canton, Strongsville, Valley View & Willowick.

    Our typical time frame for hires is approximately 6 months, but can vary based on our season/availability. Seasonal employees are eligible for some benefits, 401k and employee discounts (*waiting period applies).
    • For each season an employee returns, they are eligible for:
      • Paid Time Off
      • Holiday Pay
      • Up to $1,000 Return Bonus

    Some positions may turn in to full-time, year-round positions. Come GROW with our companywe offer careers with room to expandfrom CSRs to Managers, and beyond.

    TAKE ROOT WITH THE KURTZ FAMILY & APPLY TODAY.

    Now, for the legal jargon

    Essential Duties & Responsibilities:
    • Assess customer needs whether in-person or over the phone, answer questions, provide solutions, provide product information in order to familiarize and assist in merchandise selection, and provide any customer follow-up required
    • Become knowledgeable regarding the composition and application of the product line and develop the ability to promote and answer questions regarding the variety of products available to customers
    • Promote product sales by suggesting tie-in or promotional items to customers
    • Coordinate deliveries for customers
    • Maintain a high-level of customer service to internal and external customers
    • Accurately process customer sales and coordinate with accounting for credit applications, account issues and product look ups.
    • Maintain accuracy in closing cash drawer, completing paperwork and following all store closing and opening procedures
    • Maintain accuracy with regards to order entry for pickups, deliveries, etc
    • Proactively make store, product and team recommendations for overall store improvements
    • Maintain inventory on the shelves and assist in keeping the store clean and orderly
    • Follow all Kurtz Brothers, Inc. safety guidelines and complete incident reports immediately when required
    • Local travel to other KB sites may be required on an intermittent basis
    • Regular, consistent and punctual attendance is required. May need to work nights and weekends, variable schedule(s) and additional hours as necessary
    • Other duties may be assigned.

    Education and/or Experience
    • High school diploma or equivalent
    • 1-3 years' experience in performing general office skills
    • Two to three years' experience in customer service related work, accompanied by data entry, word processing/computer use; and/or training that provides the required knowledge, skills, and abilities preferred
    • Willingness to learn and grow within the role

    Knowledge/Skills
    • Ability to operate a computer and cash register terminal
    • Flexible to work various hours during busy season (spring through early summer)
    • Good communication and listening skills
    • Friendly and positive demeanor with a focus on providing excellent customer service
    • Demonstrating initiative with regards to responsibilities
    • Attention to detail, accuracy, and follow through
    • Ability to multi-task and prioritize effectively
    • Friendly, positive, and willing to be of service to others
    • Able to quickly develop a working knowledge of Kurtz Bros., Inc. products and recycling
    • Attention to detail, accuracy, and follow through
    • Ability to ambulate around the site
    • Enthusiastic, with a drive for results
    • Ability to multi task and work in a fast paced environment
    • Proficiency in office IT suite (excel, word and PowerPoint) and ability to learn new programs/software

    Environment
    • Required to sit, stand, lift, kneel, bend, type, use personal computer, telephone, and two way radio
    • Exposure to loud noises, hot/cold temperatures, dust, and other environmental factors
  • Sapphire Technologies

    Customer Service Representative

    2 weeks ago

    Sapphire Technologies Cleveland, OK, United States Freelance

    Our client in the service industry is looking for several customer service representatives / call center agents (m/f/d) in full-time and part-time in Cleveland, OK. · Your responsibilities: · - Receiving and processing calls in customer service and secretarial services in German ...

  • Fusion Dynamics

    Service Representative

    1 week ago

    Fusion Dynamics Broadview, United States

    The MERKUR PRIVATBANK KGaA, based in Munich, is the only German bank that is both owner-managed and publicly listed. With a balance sheet total of over 3.2 billion EUR, it is one of the largest owner-managed financial institutions in Germany. Since 2005, Dr. Marcus Lingel has bee ...

  • Matrix Dynamics

    Customer Service Representative

    2 weeks ago

    Matrix Dynamics South Euclid, OH, United States Freelance

    **Welcome to Rexel** The Rexel Group is one of the world's leading electrical wholesalers with approximately 26,000 employees in 25 countries. In Germany, we have around 1,300 employees who are dedicated to providing excellent customer service. We supply customers from industry, ...

  • Odyssey Logistics & Technology Corporate

    Customer Service Representative

    1 week ago

    Odyssey Logistics & Technology Corporate Portage, United States

    **See yourself at Odyssey** · Join the team as our new Customer Service Representative · **Who We Are & Why We're Hiring** · Odyssey Specialized Transport and Warehouse, is comprised of two subdivisions, Area Transportation and Roll & Hold Warehousing, offering flatbed trucking a ...

  • CCP Industries

    Customer Service Representative

    1 week ago

    CCP Industries Cleveland, United States

    The Tranzonic Companies is a hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories - from personal care and protection to textiles, from cleaning products to contamination control - to empower its distributor partners into th ...

  • The Waterworks

    Customer Service Representative

    17 hours ago

    The Waterworks Cleveland, United States

    Do you have Mad Customer Service Skills? The Plumbing Source is looking for a top notch Customer Service Representative to keep our Plumbing technicians rolling and our customers happy This is a great place to learn and grow. We are looking for a Cu Customer Service Representativ ...

  • Universal Energy Solutions

    Customer Service Representative

    1 day ago

    Universal Energy Solutions Cleveland, United States

    Universal Energy Solutions is a leading provider of sustainable energy solutions, and we are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring the satisfa ...

  • Circle K Stores, Inc.

    Customer Service Representative

    3 days ago

    Circle K Stores, Inc. Cleveland, United States

    Store : 8911 Day Drive, Parma, Ohio 44129 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a f Customer Service Representative, Cus ...

  • Perfect Placement Group, LLC

    Customer Service Representative

    1 week ago

    Perfect Placement Group, LLC Cleveland, United States

    Customer Service Representative (CSR) · Sales · Location: Cleveland, OH · Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. · Compensation: This is a non-exempt, hourly role. Hourly rate ...

  • Five-S Group

    Customer Service Representative

    1 week ago

    Five-S Group Cleveland, United States

    Job location Customer Service Representative Customer Service Representative **Job location** · ** Job location** · America/Caribbean, USA, Ohio, Cleveland, OH · ** City and Zip code** · Cleveland, 44105 · **Job details** · ** Job title** · Customer Service Representative ...

  • Nexus Innovations

    Sales representative in the internal service

    1 week ago

    Nexus Innovations University Heights, United States

    Your professional future with us: · The häussermann Group with the brands häussermann, Kosche, Kovalex, Mirako and Maier Holztec is a dynamic and continuously growing technology group with over 300 employees at 4 locations in the segment of solid softwood and hardwood products. ...

  • FASTSIGNS #221601

    Customer Service Representative

    1 week ago

    FASTSIGNS #221601 Cleveland, United States Full time

    As a FASTSIGNS Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You wi ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Cleveland, United States

    Family Dollar W. PLEASANT VALLEY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...

  • D & S CUSTOM VAN, INC.

    Customer Service Representative

    1 week ago

    D & S CUSTOM VAN, INC. Cleveland, United States

    Customer Service Representative **Customer Service Representative** · **Location** · Mentor, Ohio · **Description** · The Customer Service Representative (CSR) is vital to the flow of information within each of our collision centers. This position is responsible for handling ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Cleveland, United States

    Family Dollar LAKE SHORE BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • Cintas

    Customer Service Representative

    1 week ago

    Cintas Cleveland, United States

    Title: Customer Service Representative · Location: · Cleveland, OH, US, 44131 · Requisition Number: · Job Description · Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activ ...

  • Par Acquisition Company Inc

    Customer Service Representative

    1 week ago

    Par Acquisition Company Inc Cleveland, United States

    · JOIN OUR TEAM TODAY · FUN ENVIRONMENT EMPLOYMENT APPRECIATION DAYS SPIRIT WEAR OPPORTUNITY FOR BENEFITS AND MORE · Provide A Ride operates 24 hours a day and 7 days a week to make sure our customers can get where they need to go, anywhere, anytime As a valued member of our c ...

  • Perfect Placement Group, LLC

    Customer Service Representative

    3 days ago

    Perfect Placement Group, LLC Cleveland, United States

    Job Description · Job DescriptionCustomer Service Representative (CSR) · Sales · Location: Cleveland, OH · Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. · Compensation: This is a non-e ...

  • Nothing Bundt Cakes

    Guest Services Representative

    3 days ago

    Nothing Bundt Cakes Cleveland, United States

    Nothing Bundt Cakes - JobID: [Retail Associate / Team Member] As a Guest Services Representative at Nothing Bundt Cakes, you'll: Keep case in retail area stocked with Bundtlets, 8, and 10 cakes, and back-up sample trays; Maintain par levels in cooler for case cakes, assorted Bund ...

  • Sun Technologies

    Customer Service Representative

    1 week ago

    Sun Technologies Cleveland, United States

    Job Title : Customer Service Representative Required Skills : Typing: 35-40WPM and 2-3 years? experience with all Microsoft Office suite i.e. Excel, word, Power point etc. Location : Cleveland,Ohio **Job Description** · Handling patients, referral sources, and administrative dep ...