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    Medical Office Specialist - Albany, United States - Clinics

    Clinics
    Clinics Albany, United States

    1 month ago

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    Description
    Compensation: $ $20.75 per hour (based on years of experience)

    All positions are Full time unless otherwise noted.

    Physical Therapy at Heritage - 9:30 AM to 6:30 PM

    All Applicants: Please indicate in your application in the "Additional Information" section which departments you have a preference for working in. If you do not have a preference, please indicate no preference for department placement.

    Summary:

    The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.

    Principal Responsibilities:

    1. Willparticipate and maintain a culture within The Corvallis Clinic that isconsistent with the content outlined in the Service and Behavioral Standardsdocument. To this end, employee will be expected to read, have familiarity, andembrace the principles contained within.

    2. Greetspatients for providers, answers the telephone, routing of calls/tasks, books appointments,verifies patient insurance coverage, acts as cashier for payments and preparesfor appointments.

    3. Greets andcheck patients in, verifies current demographics and insurance coverage.Notifies back-office staff of patient's arrival in a timely manner.

    4. Workingknowledge of the referral process.

    5. Uses thecorrect search criteria to eliminate the creation of duplicate documentationand enters in the electronic medical record.

    6. Contactsthe assistant or provider promptly when an acutely ill patient eithertelephones or approaches the reception desk with or without an appointment.

    7. Directspatient flow and prepare patients for exams.

    8. Proactivelymonitors and manages provider schedules for accuracy.

    9. Activelyparticipates in the cleaning of shared work areas.

    10. Participatesin the orientation and training of new employees.

    11. May workat multiple sites as determined by department necessity.

    Education/Licensure/Experience:

    1. High school diploma or equivalent required.

    2. Six (6) months of customer service in aprofessional office setting OR one (1) year or more in a service-relatedindustry required.

    3. Certification from a Medical Office Specialistprogram is preferred.

    Knowledge and Skills:

    1. Ability to work well with providers, clinical staff,and patients.

    2. Ability to work on multiple taskssimultaneously in a busy, fast-paced environment while maintaining quality ofwork.

    3. Excellent proven customer service skills.

    4. Intermediate computer and telephone skills.

    Perks and Benefits:
    • Work-life balance is a top priority at TheCorvallis Clinic
    • 7 holidays + 2 floating holidays = 9 Paid Holidays Early release on ChristmasEve and New Year's Eve
    • Generous Personal Leave Accrual
    • Benefits: Medical w/ HSA or HRA, Dental,Flexible Spending Acct (FSA)
    • Employer contribution to HSA and HRA (whenenrolled in Medical Plan)
    • Employer paid Long Term Disability (LTD), BasicLife/AD&D, Employee Assistance Program (EAP)
    • Voluntary Benefits (Vision, Life Insurance andAD&D, Pet Insurance, Aflac, Legal Shield)
    • Retirement - 401k eligible and auto enrolled after90 days, 100% vested from day 1, with discretionary clinic match after 1 year(w/hours requirement) and discretionary Profit Share after 2 years (w/hoursrequirement)
    • Pay on Demand (up to 2x per month)
    • Casual Fridays (with clinic approved attire)
    • Year-round employee engagement events andfestivities
    • Team centered culture, delivering exceptionalmedical care with compassion and a commitment to service

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