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    Strategic Account Manager - New York, NY, United States - Rokt

    Rokt
    Rokt New York, NY, United States

    4 weeks ago

    Default job background
    Full time
    Description
    We are Rokt, a hyper-growth ecommerce leader.

    We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying.

    Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. We are looking for a Strategic Account Manager

    Compensation:
    $125,000-170,000 salary, employee equity plan grant & world class benefits.

    The strategic account manager role is designed for someone who is passionate about digital media, and constantly strives to drive quantifiable performance marketing results for some of the biggest brands in the world.

    Mastering the functionality of the Rokt platform, and utilizing the insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs.

    Work alongside our sales team to uncover marketing goals and identify relevant Rokt Solutions for leading Global, Regional and National businesses.

    Create and manage an effective team relationship between all relevant stakeholders
    Support the broader team in new business growth and the ownership of client strategy and ongoing strategic account recommendations to drive client return
    Tactical account planning and relationship building
    Developing relevant marketing reports and client facing account proposals with the support of cross functional teams
    Monthly and quarterly revenue forecasting and account plans

    Proven:

    You have a Bachelor's degree & 4-5 years experience in a client-facing account management role across digital media, marketing or digital sales with 3+ years in delivering exceptional customer experience.

    As such, you must project the professional image of the company both internally and externally. Candidate should be a results-oriented team player who leads by example, holds self-accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives
    Candidate will demonstrate passionate commitment to the customer and to product quality.

    Champions the product and the customer's needs and implements a model of continuous improvement in both company goals and project-related task.

    Highly proficient in Word, Excel, PowerPoint, Google Docs, Online CRM tools (E.g. Salesforce/Hubspot) and analytics software such as Tableau
    We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:
    We offer roadmaps to leadership and an annual $5000 training allowance
    Enjoy catered lunch every day and healthy snacks in the office. Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family
    Dog-friendly office

    We love spending time together and are in the office most days (teams are in the office 4 days per week).

    We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

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