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Customer Service Representative

    Customer Service Representative - Warwick, United States - SGA

    SGA
    SGA Warwick, United States

    2 weeks ago

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    Description

    Job Description

    Job Description
    • Inbound customer service role for Pensions/Master Terminal Funding Dept.
    • The role will include Customers calling to start their retirement annuity, calling for account maintenance direct deposit changes / address changes / tax changes process specific changes, deals with beneficiaries within claims process and help families create the claims.
    • Educate customer regarding their retirement annuity.
    • Work to remove roadblocks to customer requests & educate customer on the correct process for receiving information.
    Company DescriptionSGA started in 1981 as a Wall Street / Financial Industry focused IT Resource Solutions company. Throughout growth and expansion into more vertical industries across North America, we've built internal teams and processes to best match the needs of each client and each vertical. Read on for insight on the Industries We Serve and the Core Competencies currently supported.

    Company Description

    SGA started in 1981 as a Wall Street / Financial Industry focused IT Resource Solutions company. Throughout growth and expansion into more vertical industries across North America, we've built internal teams and processes to best match the needs of each client and each vertical. Read on for insight on the Industries We Serve and the Core Competencies currently supported.


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