- Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.
- Configure and maintain the Salesforce environment, including custom fields, page layouts, workflows, validation rules and other customizations to support business requirements.
- Oversee data integrity within Salesforce, including data import, export, cleanup, and deduplication processes.
- Customizing Salesforce to fit the organization's needs using declarative tools and coordinating with developers for more complex customizations requiring Apex or Visualforce coding.
- Create and maintain reports and dashboards to provide actionable insights to business users.
- Managing the integration of Salesforce with other systems and applications, ensuring seamless data flow and functionality across platforms.
- Resolve user support tickets.
- Identify and gather requirements from users and stakeholders.
- Support team members and monitor user adoption of Salesforce tools in the organization.
- Provide ongoing user training and create training materials as needed.
- Responsible for tracking and managing compliance related tasks.
- Track, manage, and deploy change sets.
- Other duties as assigned.
- BA/BS in Computer Science, Information Systems, Business Administration is preferred.
- 2-5 years' experience as a Salesforce Administrator.
- A proven track record of successfully implementing and optimizing Salesforce solutions to meet business needs.
- Salesforce Administrator Certification is required.
- Experience with integrating Salesforce with other business systems using APIs and third-party integration tools.
- Extensive experience in the administration and maintenance of Salesforce systems.
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Salesforce Administrator - Houston, United States - Ontellus
Description
Job Details
Job Location
Chartswap - League City, TX
Remote Type
Fully Remote
Job Summary
A Salesforce Administrator plays a crucial role in managing and customizing the Salesforce platform to meet the specific needs of the organization. This role involves a mix of technical, business, and communication skills. The Salesforce Administrator will also function as a project manager for integration projects.
ESSENTIAL RESPONSIBILITIES
Job Requirements