Industrial Operations Specialist - Houston, United States - RelaDyne

RelaDyne

Verified Company

Houston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Industrial Operations Specialist

Job Objective:
The Industrial Operations Specialist is responsible for supporting all aspects Industrial activity, including sales, operations, and administration.

A successful Industrial Operations Specialist is capable of coordinating with a dispersed team across multiple geographies and functions, including Sales, Operations and Finance, while embodying the values of Safety, Quality, Delivery, and Cost excellence.

Essential Duties and Responsibilities:
In addition to the essential job functions described below, all associates will perform duties requested by management.

Sales Operations Support

Assist sales team with preparation of quotations
Support compilation of Project Summary Reports at conclusion of field service projects
Create and update opportunities in Salesforce, as needed
Post documents against Salesforce opportunities, as required
Manage flow of sales quotations to ensure receipt of all proper approvals
Submit quotations to customers, as needed

Field Service Operations Support

Assist with creation and maintenance of Work Orders in Salesforce Field Service
Maintain operations personnel schedule in Salesforce Field Service
Service as an administrator of Salesforce Field Service platform
Provide training to field service personnel on use of Salesforce Field Service
Create and update Youreka forms as needed

Travel and Administrative Support

Coordinate LubeServ site implementation activities for new accounts
Assist Operations team with sourcing of project lodging to obtain discounts on longer term projects
Serve as administrator for Concur platform, to include assisting users with access issues, new user setup, expense questions and training
Support RRS leadership team as needed

Other

Professionally represent the company at all times ensuring quality customer service
Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations, and procedures
Support corporate programs, goals, and initiatives of the company
Maintain communication with management with regards to problems and opportunities in the business
Work overtime as needed

Knowledge, skills, and abilities:

Minimum education required— high school diploma or related & relevant work experience.
Interpersonal skills. Aboveaverage verbal/written communication skills.
Must have a high degree of patience to address issues as they arise relating to customers and internal stakeholders
Computer skills, Word, Excel, Powerpoint
Capable of analyzing issues and developing solutions
Ability to be creative and innovative
Judgment and decisionmaking ability
Listening skills
Organization and time management skills

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

Vision: minimum vision required to prevent injury from oneself and others
Hearing: perceiving the nature of sounds with or without correction
Talking: expressing or exchanging ideas by means of the spoken word
Lifting small, weighed objects constantly; 20pound objects frequently and 2550pound objects occasionally
Climbing ladders, stairs, and ramps
Balancing, pushing, and pulling.
Crouching, kneeling, reaching, and grasping objects.
Walking: move about inside the office and/or branch facilities as well as airport/travel needs
Sit/Stand: Must be able to remain in a stationary position 50 percent of the time.
Capable of traveling as required.

Frequently Used Equipment: